Bozard Ford Lincoln - Service Center

Great Customer Service Marcia and Ken took great care of me, and made sure my laundry list of needs were taken care of. Thanks Marcia and Ken!! Tom Marcia and Ken took great care of me, and made sure my laundry list of needs were taken care of. Thanks Marcia and Ken!! Tom More

Quick resolution = satisfied customer and continued loyalty I was so thankful for the Quick Lane Mgr., John Douglas, reaching out to me and helping to resolve an ongoing issue I had been dealing with for 3 year I was so thankful for the Quick Lane Mgr., John Douglas, reaching out to me and helping to resolve an ongoing issue I had been dealing with for 3 years. Mr. Douglas was extremely helpful, understood my view of the issue, and was able to have my car fixed without any out-of-pocket cost to me. In addition Mr. Douglas arranged for me to have a car for the day so I would not lose time from work which was an added plus. It was nice to know Bozard pays attention to customer reviews and concerns and go out of their way to resolve them quickly. More

Enterprise Leased Vehicle The service I receive from Bozard is outstanding. My vehicle is a company car, they treat me like I bought the car from them. My husband bought his The service I receive from Bozard is outstanding. My vehicle is a company car, they treat me like I bought the car from them. My husband bought his F150 three years ago and he gets all his service from Bozard. We think this is an awesome company. More

Greg Brown makes my life a little easier! As the owner of a Transit 150 outfitted for a special needs, wheelchair situation, I am absolutely dependent on set appointments and prompt turn aroun As the owner of a Transit 150 outfitted for a special needs, wheelchair situation, I am absolutely dependent on set appointments and prompt turn around time for my service needs. Greg has been so kind, friendly and great to work with. So happy to have someone I can contact directly and then be able to rely upon. More

new key Service was excellent and friendly. I enjoyed talking with Marcia. She is very friendly and inspires confidence. She made sure I got in and out fast. Service was excellent and friendly. I enjoyed talking with Marcia. She is very friendly and inspires confidence. She made sure I got in and out fast. More

Great Experience We come from Jacksonville for service. We always have a great experience or we would not drive the distance. Our service person (female) was great, up We come from Jacksonville for service. We always have a great experience or we would not drive the distance. Our service person (female) was great, upbeat personality. More

Fixed it Great customer service and a happy ford owner again. Hardest part of this was waiting two weeks for the parts to be delivered. The end Great customer service and a happy ford owner again. Hardest part of this was waiting two weeks for the parts to be delivered. The end More

Great service, friendly people Had my truck in for service on my trucks adaptive speed control. Got it back that evening and found now the cruise was not working at all. Spoke with Had my truck in for service on my trucks adaptive speed control. Got it back that evening and found now the cruise was not working at all. Spoke with Piper who got my in a brand new F350 until my truck was ready. Got my truck back the next day and reluctantly returned the F350. More

What a Joke! Brought my new car in to have a engine noise looked at, the car sounds like a diesel...after 3 days and two trips out there i was told that it was a n Brought my new car in to have a engine noise looked at, the car sounds like a diesel...after 3 days and two trips out there i was told that it was a normal sound...they brought up a car like mine and said "it sounds the same as yours...only a lot more quite since it is new"...My car is 6 months old... I have since had to drop the car off at another dealer...I would recommend NOT GOING TO THE SERVICE DEPARTMENT. More

F-150 Service Mr. Bressler and the Bozard service department are outstanding. This is my second vehicle from Bozard and every aspect is the reason I will continue t Mr. Bressler and the Bozard service department are outstanding. This is my second vehicle from Bozard and every aspect is the reason I will continue to purchase and have my vehicles serviced at this Great facility. Thank You all & Happy New Year. More