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Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,219 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,219 Reviews of Bozard Ford Lincoln - Service Center
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December 04, 2016
They got it. Great group of people It was a pleasure to deal with a great service department. Even that we had a tough issue they stay on it until a got fixed A Great group of people It was a pleasure to deal with a great service department. Even that we had a tough issue they stay on it until a got fixed Again GREAT JOB Eduardo Trujillo More
by calbo56
Employees Worked With
December 02, 2016
Great and fast service! Was received promptly and courteously. Vehicle finished before promised time and washed. Rep was very professional. Clean atmosphere and friendly p Was received promptly and courteously. Vehicle finished before promised time and washed. Rep was very professional. Clean atmosphere and friendly people. Would definitely recommend to friends. More
by blueny2596
Employees Worked With
December 01, 2016
Outstanding Sonya was an excellent service advisor for Bozard Ford. Great experience with scheduling and had me in and out of dealership in record time. Highly re Sonya was an excellent service advisor for Bozard Ford. Great experience with scheduling and had me in and out of dealership in record time. Highly recommend quick lane service! More
by WILL322
Verified CustomerEmployees Worked With
November 29, 2016
Really Frustrating Experience Set an appt to have car looked at, since the check engine light was staying on. I had already been to the Quick Lane, but the problem was not resolve Set an appt to have car looked at, since the check engine light was staying on. I had already been to the Quick Lane, but the problem was not resolved. When i arrived, i was told it would be several hours-which was not explained to me when i made the appt. I was leaving town the next day, so i brought the car and left it at the dealer for the week (left it on Saturday, to be looked at Monday) I received a message on Tuesday that the issue was a sensor and that the car was repaired, would be washed, and that the key and receipt would be left in the locked car for me to pick up on Sunday (11/27). When i arrived on 11/27, the car was unlocked, no key, not washed, and the engine light still on. Needless to say, having left it for a week, and gotten confirmation that it was fixed, i was extremely disappointed. luckily i had another set of keys with me, but i felt extremely uncomfortable that the car wasn't even locked. I now have to make time to pick up my keys, find another time to bring the car in, and frankly, have never had an experience like this with previous dealerships. I'm hoping that this feedback is taken seriously, given that this is my first experience with the dealership and certainly hope it will not be repeated. More
by ejortega
Employees Worked With
Andie Reed
November 28, 2016
Lincoln Date Night We found out about Lincoln Date night when I took my Ford Sport Trac in for service. Tanya Tomanek and Alia Spoerle were really helpful and we enjoye We found out about Lincoln Date night when I took my Ford Sport Trac in for service. Tanya Tomanek and Alia Spoerle were really helpful and we enjoyed our experience so much we will make Bozard our number one place when we purchase our next car. More
by Phil
Employees Worked With
Tanya Tomanek, Alia Spoerle
November 26, 2016
Great service I made my appointment for just a regular oil change and I received that, a car wash and a vacuumed vehicle too. It was a very pleasant surprise to hav I made my appointment for just a regular oil change and I received that, a car wash and a vacuumed vehicle too. It was a very pleasant surprise to have such a personalized service. Just don't expect a 15-30 minute quick oil change. Glad shopping close by. Personnel was a bit thin that day, but the ones there were very pleasant. Hot cookies were an added plus. Great dealership! Thank you. More
by OPSFHPBEAR
Employees Worked With
November 26, 2016
Great place for all service. Called Kevin and he ordered a new tire to be replaced the next day. About two hours later he had the tire and I got it plus rotation all in one day! Called Kevin and he ordered a new tire to be replaced the next day. About two hours later he had the tire and I got it plus rotation all in one day! Kevin rocks! More
by JCM5975
Employees Worked With
Kevin, at the front desk.
November 24, 2016
Wonderful Because I have I lot of experience with bozard I have purchase many cars and truck and think about purchasing another if price is right. Happy thanksg Because I have I lot of experience with bozard I have purchase many cars and truck and think about purchasing another if price is right. Happy thanksgiving to all who make up Bozard ford More
by CLEWIS7952
Employees Worked With
Other Employees :
Kevin Bressler, Lee Brewer
November 23, 2016
My sales and service experience! This was my first service visit. I was very impressed. Everyone was very helpful and super nice. My sales experience was very special to me. I This was my first service visit. I was very impressed. Everyone was very helpful and super nice. My sales experience was very special to me. I was looking for a specific car, which they were able to locate. I purchased it and am in love with my new Lincoln. Thanks so much to my new friends! More
by KARENIWALTERS1231
Employees Worked With
Other Employees :
Tanya Tomanek, Ryan Davis, Johnny Mott
November 23, 2016
Oil Change Great service and very friendly. Was very pleased with the service and happy to have my car detailed with the oil change service. Will continue to use Great service and very friendly. Was very pleased with the service and happy to have my car detailed with the oil change service. Will continue to use this service More
by BCMEPRESIDENT
Employees Worked With
Greg Allen
