Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,219 Reviews of Bozard Ford Lincoln - Service Center
Car lost all power when on a return home trip I called for service on a Friday a.m. after our vehicle barely got home, having stalled and then had no power whatsoever. My service rep, Jeff Sparks I called for service on a Friday a.m. after our vehicle barely got home, having stalled and then had no power whatsoever. My service rep, Jeff Sparks ,said that even though they had a bag log from the previous day to bring it in so that he could see what could be done. The problem was identified as a Throttle Control gone bad (car had only 7600 miles), and they were able to correct the problem and get the car back by early afternoon. I am pretty happy with this kind of response for an emergency situation and I thank Jeff for his successful efforts to get us rolling again. More
Jeff took care of everything After purchasing a used Jeep only 2.5 months ago - and having two back to back issues (one of which required a tow), Jeff made my break down, repair, After purchasing a used Jeep only 2.5 months ago - and having two back to back issues (one of which required a tow), Jeff made my break down, repair, and getting back on the road painless. More
Outstanding Service I have been using Quick Lane for all my service needs since 2008 on all my cars not only my Mustang and Jeep. As usual Dawn and Kevin in Quick Lane w I have been using Quick Lane for all my service needs since 2008 on all my cars not only my Mustang and Jeep. As usual Dawn and Kevin in Quick Lane were outstanding. Not only in listening to the problem with my Jeep but keeping me informed about what the problem was, what was needed to correct the problem and when to expect the Jeep to be ready for pickup. I know they will continue this level of customer service and commitment on my Mercedes, that I turned for service when I picked up the Jeep. Great Job you two!!! More
Rockstar service My interaction with everyone at this dealership couldn't have gone any better! Knowledgeable sales, easy finance and first class service. I will highl My interaction with everyone at this dealership couldn't have gone any better! Knowledgeable sales, easy finance and first class service. I will highly recommend them to everyone. More
Vehicle Check-up form Everything went well except I didn't get a Vehicle Check-up form like I'm used to. It's nice to see the tread depth and brake condition and just knowi Everything went well except I didn't get a Vehicle Check-up form like I'm used to. It's nice to see the tread depth and brake condition and just knowing all those things were checked makes me feel safe. More
Had the best experience didn't have to worry about a thing. Just wanted to say that John Ramirez and Ryan Shapiro made it so easy for me to get my car. Didn't think I would be having to buy a car again this soo Just wanted to say that John Ramirez and Ryan Shapiro made it so easy for me to get my car. Didn't think I would be having to buy a car again this soon. Having been through alot this past month wasn't looking forward to it. But they made the experience has a new chapter in my life a new start. Words can't explain how much it met there help. So thank you for that and will always have my business. More
maintiance between quicklube and the main service center excellent care was given to the point of being the first time since I owned my new first 3 years now tha between quicklube and the main service center excellent care was given to the point of being the first time since I owned my new first 3 years now that the proper oil amount was put in the car called Ford they could care less but Boazrd does thank you More
Wow! I didn't know I even had this warranty! After my check engine light came on in my 2011 Ford Ranger, I brought my truck in for diagnosis and ended up having my entire catalytic converter repl After my check engine light came on in my 2011 Ford Ranger, I brought my truck in for diagnosis and ended up having my entire catalytic converter replaced at no cost to me! This was covered by the 8 year/80,000 mile warranty on my truck. Always, a great experience at Bozard! More
Not "quick" The people was very disorganized. Lost my appointment info., put on a wait list, lost my keys, gave me a rental, then found my keys. The people was very disorganized. Lost my appointment info., put on a wait list, lost my keys, gave me a rental, then found my keys. More
Always get great and curteous service at Bozard Quick Lane I wouldn't take my vehicle anywhere else for service. I trust that Bozard Quick Lane will be honest with me and are always quick and courteous. I wouldn't take my vehicle anywhere else for service. I trust that Bozard Quick Lane will be honest with me and are always quick and courteous. More