Back

Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.4
2,219 Reviews

2,219 Reviews of Bozard Ford Lincoln - Service Center

Sort by
August 25, 2016

Car lost all power when on a return home trip I called for service on a Friday a.m. after our vehicle barely got home, having stalled and then had no power whatsoever. My service rep, Jeff Sparks More

by WALTSWIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2016 -

Bozard Ford Lincoln responded

Jeff is great! He is always sure that our customers are well taken care of and happy! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

August 24, 2016

Jeff took care of everything After purchasing a used Jeep only 2.5 months ago - and having two back to back issues (one of which required a tow), Jeff made my break down, repair, More

by Charles Meyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2016 -

Bozard Ford Lincoln responded

Jeff is awesome! We are so happy to hear that he took great care of you while you were here with us. We always want to be sure that our customers are well taken care of and happy. Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

August 24, 2016

Outstanding Service I have been using Quick Lane for all my service needs since 2008 on all my cars not only my Mustang and Jeep. As usual Dawn and Kevin in Quick Lane w More

by mann3rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn McStine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bressler
Aug 25, 2016 -

Bozard Ford Lincoln responded

Kevin and Dawn are great! We are so happy to hear that you always have a great experience while here with us! We always want to be sure that our customers are well taken care of and happy. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

August 24, 2016

Rockstar service My interaction with everyone at this dealership couldn't have gone any better! Knowledgeable sales, easy finance and first class service. I will highl More

by RICK LEARN
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fillare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg McDonald, Rick Dotson
Aug 25, 2016 -

Bozard Ford Lincoln responded

We are pleased to hear that you had a great experience with us! We always want to make sure our customers get nothing but the best. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

August 24, 2016

Vehicle Check-up form Everything went well except I didn't get a Vehicle Check-up form like I'm used to. It's nice to see the tread depth and brake condition and just knowi More

by EHANNOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Aug 25, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your review with us! We truly appreciate your feedback! We look forward to the opportunity to serve you again in the future!

August 23, 2016

Had the best experience didn't have to worry about a thing. Just wanted to say that John Ramirez and Ryan Shapiro made it so easy for me to get my car. Didn't think I would be having to buy a car again this soo More

by tracynute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Shapiro
Aug 24, 2016 -

Bozard Ford Lincoln responded

John and Ryan are great! They always want to be sure that our customers are very well taken care of and happy. Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

August 22, 2016

maintiance between quicklube and the main service center excellent care was given to the point of being the first time since I owned my new first 3 years now tha More

by KKALEX56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piper Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stewart Durden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2016 -

Bozard Ford Lincoln responded

We are so happy to hear you were well taken care of while here with us! We always want to be absolutely sure that our customers are happy and get nothing but the best! Thank you for sharing your experience with us and we look forward to the opportunity to serve you again in the future!

August 21, 2016

Wow! I didn't know I even had this warranty! After my check engine light came on in my 2011 Ford Ranger, I brought my truck in for diagnosis and ended up having my entire catalytic converter repl More

by CMudgette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! Alex is great and he is always sure our customers are very well taken care of and get nothing but the best! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

August 20, 2016

Not "quick" The people was very disorganized. Lost my appointment info., put on a wait list, lost my keys, gave me a rental, then found my keys. More

by ELAHK_2000
Recommend Dealer
No
Employees Worked With
Didn't look at names.
Aug 25, 2016 -

Bozard Ford Lincoln responded

I would like to apologize for your recent experience with us! We strive on making sure that every visit you're well taken care of and feel we may have missed our mark! We are continuously working on the wait time and overall process in our Quick Lane. We have made many improvements but appreciate your feedback as that is the only way we know which areas still need it. Please contact me directly as we would like to make this right! Kristina Fenech Customer Relations Specialist (904)436-6304

August 18, 2016

Always get great and curteous service at Bozard Quick Lane I wouldn't take my vehicle anywhere else for service. I trust that Bozard Quick Lane will be honest with me and are always quick and courteous. More

by CHARLES PARRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart Durden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! Thank you for choosing us and we look forward to the opportunity to serve you again in the future!

...
116
...