Back

Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.4
2,219 Reviews

2,219 Reviews of Bozard Ford Lincoln - Service Center

Sort by
August 09, 2016

Great service and very reliable We travel from Jacksonville because of the excellent service. The service advisors keep you well informed. We bought our Ford Edge in 2011 and drive f More

by roger pruitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 09, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! We always want to be sure our customers get nothing but the best while here with us! Thank you for always choosing us and we look forward to being able to serve you again in the future!

August 09, 2016

Always a great experience I have had issues with my Ford truck a few times in the warranty period, and the only person I trust and enjoy working with is Jeff Sparks. He is the More

by jweig20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2016 -

Bozard Ford Lincoln responded

Jeff is fantastic! He is always sure that our customers are very well taken care of and happy! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

August 08, 2016

Kevin in Quick Lane is fantastic! Thank you to Kevin for always making me feel like my car is safe and sound to drive. If he recommends a repair I know I need to get it done in the tim More

by LISAOMARAWEST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Aug 08, 2016 -

Bozard Ford Lincoln responded

We are so happy to hear that you had a good experience while here with us! Kevin is great and always wants to be sure that our customers are well taken care of. Thank you for sharing your review with us and we look forward to being able to serve you again in the future!

August 08, 2016

Easy and fast Took a total of one hour to buy 2 tires put on and gone just how I like it thanks for the easy transaction will see u again More

by MOTOGUY699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Fletcher
Aug 08, 2016 -

Bozard Ford Lincoln responded

Glad to hear that you had a good visit with us! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

August 08, 2016

oil change and paint protection Everything went very smoothly. I believe I dealt mainly with Rick Garcia; he made it a good day, letting me know what was going on, when my car would More

by lgjohns1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Garcia
Aug 08, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your experience with us! We are glad to hear you had a good visit with us, we always want to be sure our customers are well taken care of. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

August 08, 2016

Focus They Found the problem before we knew an found its was under warranty an got it resolved quickly in a timely manner thank you bozard ford More

by JLBUSH84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

Bozard Ford Lincoln responded

Glad to hear! We always want to be sure our customers are well taken care of! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

August 08, 2016

The Best Bozard is the best dealership that we have ever leased, bought, or had our car serviced from. Everyone is competent, knowledgeable, personable. It is More

by CGRUSSELL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Mart
Aug 08, 2016 -

Bozard Ford Lincoln responded

Great to hear! We are happy you were well taken care of while here with us! We always want to be sure our customers get nothing but the best. Thank you for sharing your experience with us and we look forward to the opportunity to serve you again in the future!

August 08, 2016

Quick Lane Service I have a excellent experience every time, when Kevin has my auto serviced for me. The quality of the work done is excellent and trouble free. Autos ar More

by jcononie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Aug 08, 2016 -

Bozard Ford Lincoln responded

Kevin is great! He is always sure that our customers get nothing but the best! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

August 08, 2016

Oil change It took 1 hour and 45 minutes for an oil change at a place with the name FAST LANE... After I was notified that the service was complete it was anothe More

by Smelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Bozard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2016 -

Bozard Ford Lincoln responded

I would like to start by taking the time to thank you for making us aware of your recent experience. We value and appreciate your feedback as that is the only way we know which areas need the improvement. I would also like to apologize for your wait, we are continuously working to improve the wait time in our Quick Lane. We hope that we can earn the opportunity to make it up to you in the future! I had left my contact information on your voice mail but would like to add it here as well. Please do not hesitate to contact me anytime! Thank you! Kristina Fenech Customer Relations Specialist (904)436-6304

August 08, 2016

I needed help with my new car. I bought a new car in November from here and the week before last it broke down. I was anxious to see what was wrong and brought it in right away. I w More

by rachelmelissa6953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2016 -

Bozard Ford Lincoln responded

Jeff is great! He is always sure that our customers are well taken care of and happy! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

...
118
...