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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.5
2,218 Reviews

2,218 Reviews of Bozard Ford Lincoln - Service Center

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February 28, 2016

No appointment, right in and right out I walked in for a oil change and tire rotation. I waited about an hour, and my car was done and I was on my way. They even washed and vacuumed my car More

by floridians777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember his name
Feb 29, 2016 -

Bozard Ford Lincoln responded

So awesome to hear!! We are pleased to hear they took great care of you while over in our Quick Lane. Glad they were able to get you in and out in a timely manner and you were on your way! Thank you for taking the time to stop and share your experience with us and we look forward to the opportunity to serve you again in the future!

February 28, 2016

Best service department Marcia delivered again! She got me scheduled for a service problem the same day. Got us a loaner. Picked the car up the next day. The work was even co More

by schwarzlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear that you had a great experience while here with us! Marcia is wonderful and is always sure to take great care of her customers. Thank you for taking the time to share your review with us! We look forward to the opportunity to serve you again in the future!

February 25, 2016

Excellent service Marcia Nelson is excellent at her job .. Very professional.. Asst service mgr.. Really goes out of her way to make sure customers are happy when they More

by Sue8101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your review with us! Marcia is fantastic and always takes great care of her customers! We are happy to hear that you had a great experience with us! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

February 25, 2016

Lobby comfort The dealership is great staff and everyone but it is a shame to have a nice lobby and a big screen TV you can't enjoy. I asked could it be put on the More

by MHENDERSON16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jena Thomas
Feb 25, 2016 -

Bozard Ford Lincoln responded

So sorry you missed the Daytona 500 while here with us! We appreciate you taking the time to share your feedback with us! This helps us improve in any way we can and be the best we can be! Thank you again and we look forward to being able to serve you again in the future!

February 25, 2016

Great Service all around! Marcia is always a pleasure to work with. She does a great job of keeping me posted on my vehicle status and my appointments always go extremely smoot More

by GREG32080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2016 -

Bozard Ford Lincoln responded

Marcia is great! Marcia and our whole service team are awesome and are always sure their customers are well taken care of and in the know while the vehicle is here! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

February 25, 2016

Fast and efficient My Lincoln was service quickly and well. Service reps were friendly and helpful. Very pleased with the waiting area and the whole process experienced More

by dawfun2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Savitch
Feb 26, 2016 -

Bozard Ford Lincoln responded

We are glad to hear you had a good experience while here with us! Our whole service team is great and they are always sure to take wonderful care of our customers! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

February 25, 2016

I was very satisfied with the service. This was my first visit for an oil change and tire rotation plus an inspection. I was very pleased with everything about this visit. The car wash top More

by BobJax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Feb 25, 2016 -

Bozard Ford Lincoln responded

We are so happy to hear that your first visit when to so well with us! Kevin is great and is always sure that his customers are well taken care of! Thank you for taking the time to share your experience with us and also for choosing us! We look forward to the opportunity to serve you again in the future!

February 25, 2016

Bozard service department I wanted to thank Bozard Ford- Marcia Nelson for taking great care of me. I recently purchased a new 2016 Ford Explorer, and heard a humming while dri More

by Shanac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Bozard Ford Lincoln responded

We are so happy to hear that Marcia took great care of you while your vehicle was in for service with us! Marcia and our whole service team is amazing and they always want to be sure our customers are well taken care of! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

February 25, 2016

Great service and very speddy! Everyone there is very nice and friendly! I love the waiting area and the shuffleboard table. I like that you also get a car wash with an oil change More

by JOHNSTON65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 25, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear that you had a great experience while here with us! Our whole Quick Lane staff are great and they are always sure that our customers are well taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

Feb 25, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear that you had a great experience while here with us! Our whole Quick Lane staff are great and they are always sure that our customers are well taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

February 24, 2016

Great dealership I am a snowbird and I come only to you for service. I also like browsing around your great inventory.l also like getting your e-mails. More

by WRCOLWELL49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn McStine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antoine Perkins
Feb 25, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your review with us and thank you for choosing us for your servicing needs! We look forward to having the opportunity to serve you again in the future!

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