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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.4
2,219 Reviews

2,219 Reviews of Bozard Ford Lincoln - Service Center

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February 04, 2016

Great Job - 1st service on new Focus Saturday afternoon, dropped off our New Focus for 1st service. We feel check-up was thorough and top notch. This is the second car purchased from Boz More

by stauggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2016 -

Bozard Ford Lincoln responded

Chris is great! We are so glad to hear that you had a great visit while here with us! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

February 04, 2016

Excellent service !!! Excellent service - very professional from office to actual work area. Always ready to help. Marcia Nelson and Alex Vecerkovic were extremely helpfu More

by Elvis D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2016 -

Bozard Ford Lincoln responded

Alex and Marcia are wonderful!! They are always sure that our customers are completely taken care of and in the know while their vehicle is in service with us! We thank you for taking the time to share your review with us and we look forward to serving you again in the future!

February 04, 2016

Regular Maintenance I took my Focus in for a regular maintenance and to have the 30,000 mile fuel system maintenance. They gave a time as to how long it would take and t More

by pazaree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn McStine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2016 -

Bozard Ford Lincoln responded

So glad to hear you had an awesome experience with us while your vehicle was here in our service department. Dawn and Jeff are great and we are so pleased they handled all your issues with the vehicle! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

February 04, 2016

Disappointed Took car infor three problems. Fixed one and was pretty much told that poor steering and non operating locking was something that I had to live with. More

by J buening
Recommend Dealer
No
Employees Worked With
Nathan Dippy
Feb 05, 2016 -

Bozard Ford Lincoln responded

Mr. Buening, I know you have spoken to Alex regarding your concerns and we look forward to assisting you with getting all these issues addressed. If there is anything we can do for you between now and your next visit please do not hesitate to call (904)436-6304. Thank you!

February 04, 2016

Above my expectations Came off the highway in need of a patch in my tire and was blown away by not only the comfort of the facility but the customer service that came along More

by MissStevens11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Feb 09, 2016 -

Bozard Ford Lincoln responded

So happy to hear that you were well taken care of while here in our Quick Lane! Our advisor's and techs over there are great and are always sure that our customers are well taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

February 04, 2016

ABSOLUTELY, THE BEST EVER MY DEALINGS WITH BOZARD IS SECOND TO NONE. TANYA IS RESPONSIVE, ATTENTIVE AND PROBABLY ONE OF THE VERY BEST IN THE BUSINESS. TOM KRELL IS THE REASON More

by Maree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Krell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piper Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Tomanek
Feb 09, 2016 -

Bozard Ford Lincoln responded

We are so happy to hear that you had such a great experience while here with us! Tanya, Piper, Tom and Marcia are all fantastic at what they do! They are always sure that our customers are well taken care of! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

February 04, 2016

Sales My current experience was amazing, like no other. Everyone was very helpful. I was very pleased with the service. They also purchased some of my very More

by Sofia1230
Recommend Dealer
Yes
Employees Worked With
Ty Myers
Feb 09, 2016 -

Bozard Ford Lincoln responded

Glad to hear you had a great experience with us! We always strive to make sure our customers get the best while here with us! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

February 04, 2016

Great customer service!! Awesome customer experience! I have been doing business with Bozard for 20 years and will never go anywhere else. They have always made me feel like I More

by Mandy89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Rutcha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2016 -

Bozard Ford Lincoln responded

So glad to hear that you had a good experience while here with us! We truly strive to make sure our customers are happy! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

February 04, 2016

Excellent customer service! They always make me feel welcomed when I come by to the dealership. They have competitive financing and really values their customers. They have a hug More

by Miosodis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Scheff, Shawn Eodice
Feb 11, 2016 -

Bozard Ford Lincoln responded

Glad to hear that you always feel welcomed when coming by the dealership! We truly value our customers and always want to insure that they are happy! Thank you for taking the time to share your review with us and we look forward to being able to serve you in the future!

February 02, 2016

Could Not Duplicate (CND) We brought our Thunderbird from Lake City to Bozard for service. Bozard seems to have a handle on fixing this limited production vehicle. Unfortunat More

by ONEYHOLMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piper Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2016 -

Bozard Ford Lincoln responded

Piper and Marcia are great! I am so glad to hear that they took great care of you while our vehicle was in service with us! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

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