Bozard Ford Lincoln - Service Center

Bozard Brings It! My truck buying experience here was AWESOME! I actually traveled to shop here because of frustration with my local Ford dealership. This was really My truck buying experience here was AWESOME! I actually traveled to shop here because of frustration with my local Ford dealership. This was really the first time my 2014 F150 Lariat needed to go to service. It was pulling and just needed the general maintenance done. I don't really care for these Quick Lube places (hint hint Ford); I think it takes away from the personality of one-on-one service departments. Anyhow, Colby was my tech and did a great job explaining the processes that needed to take place. My husband is deployed so it's important that I make informed decisions as to maintenance. Colby was awesome! The only pitfall for Bozard Service - I had gotten a quote for a Retrax cover a year ago and had emailed Billy Arndt a couple of weeks back to re-check the price prior to purchasing. I even attempted to call. He failed to answer either so I purchased this $2,000.00 cover from a different business. Anyhow, KUDOS TO COLBY! Thanks Bozard! More

Battery Many thanks to Christopher Hicks for working overtime on Halloween so that I could drive my car. Also, he kept me informed with the car issues as they Many thanks to Christopher Hicks for working overtime on Halloween so that I could drive my car. Also, he kept me informed with the car issues as they were working on it. He took pictures and wrote a good explanation of the problems so that I could go back to where I bought the car (and get free oil changes) and question why they have apparently never checked the battery. Thanks again Christopher! More

brake resurfacing Im a long time customer and use service all the time, I'd give them 10 stars if I could. FORD policy is to resurface rotors if there 's an issue unde Im a long time customer and use service all the time, I'd give them 10 stars if I could. FORD policy is to resurface rotors if there 's an issue under warranty. I asked to have new rotors but Ford would not allow it. I expressed my displeasure and revd call from Keith? and NEW rotors were installed. Thanks for your unending desire to please Customer for life! More

Easy oil change The experience started great when I called the dealership to make and appointment and Christina took care of everything. It started the great exper The experience started great when I called the dealership to make and appointment and Christina took care of everything. It started the great experience. The change went smoothly and quickly. The staff was polite and caring, they answered all the questions. The car was clean and neat when returned. Good and quick. More

Always a good experience I brought my 2013 Hyundai Elantra GT in for its 48,000 mile service. All items on the checklist were completed so quickly that I hardly had time to f I brought my 2013 Hyundai Elantra GT in for its 48,000 mile service. All items on the checklist were completed so quickly that I hardly had time to finish my free coffee, compliments of Quick Lane! Kevin has been my "go to" guy for many years. His friendly, considerate demeanor means a lot. More

fast turn around very helpful on Saturday getting my oil changed and new tires on short notice. They did a great job. it was appreciated very much. Thanks very helpful on Saturday getting my oil changed and new tires on short notice. They did a great job. it was appreciated very much. Thanks More

Warranty Repair Took vehicle in for warranty work - repairs were accomplished and explained in detail to me. Vehicle was also washed and vacuumed. Shuttled service Took vehicle in for warranty work - repairs were accomplished and explained in detail to me. Vehicle was also washed and vacuumed. Shuttled service to and from my home was provided. More

Easy and wasted no time Had my car fixed and back in no time. Got it fixed in a timely fashion, had me a rental car quickly so I could get on, with my day. Piper was very nic Had my car fixed and back in no time. Got it fixed in a timely fashion, had me a rental car quickly so I could get on, with my day. Piper was very nice and took great care of me, she even went as far as fetching my son's carseat from my car and put it in my rental so it would be ready for me. More

GREAT PEOPLE DOING GREAT WORK Every experience we have had with Bozard Ford always reflects back to the great people that work there. Billy in accessories is a perfect example, he Every experience we have had with Bozard Ford always reflects back to the great people that work there. Billy in accessories is a perfect example, he is very kind and professional. Those that work for him as Travis have the same work ethic. They ensure that their work is perfect and that when you leave you know you received the BEST PRICE, BEST SERVICE AND THE BEST CUSTOMER SERVICE. More

Very Friendly the staff did everything they could to fit me in on a Saturday. Everyone was very courteous and helpful. Have gone back for minor things and was alway the staff did everything they could to fit me in on a Saturday. Everyone was very courteous and helpful. Have gone back for minor things and was always helped promptly. More