Bozard Ford Lincoln - Service Center

Amazing! Marcia, Jeff, and Piper were wonderful and so helpful! Would recommend them to anyone. They were efficient, kind, and prioritized my service. I have n Marcia, Jeff, and Piper were wonderful and so helpful! Would recommend them to anyone. They were efficient, kind, and prioritized my service. I have never had above and beyond service before I visited the rockstar team at Bozard Ford! More

provides the most down home professional customer service Marcia always goes above and beyond to make each customer feel right at home... her special touches make Bozard my FORD dealer...thanks Bozard for ret Marcia always goes above and beyond to make each customer feel right at home... her special touches make Bozard my FORD dealer...thanks Bozard for retaining amazing employees More

Leak trouble I'm a long time customer at Bozard. I'm from (born here) St. Augustine and so far have purchased (6) six vehicles from the folks at Bozard over the ye I'm a long time customer at Bozard. I'm from (born here) St. Augustine and so far have purchased (6) six vehicles from the folks at Bozard over the years. My 2013 F150 developed a leak in the third brake light and Bozard hired an outside "leak specialist" to do the work. To say the least, this "leak specialist" was horrible! I came close to losing my mind over it. There were several attempts to fix the issue. After a heart felt discussion with Jeff and Russel they decided to fix the issue in House. Bozard went out of their way to correct the issue and make sure it was exactly how it was when I purchased the truck. I'll continue to do business here and urge anyone I can to do the same! More

Untimely car problem. Our 2014 Escape developed problems on I-95 about 2 hours into a 24 hour journey to upstate NY. My dealership in Palm Bay referred me to Bozard Ford, Our 2014 Escape developed problems on I-95 about 2 hours into a 24 hour journey to upstate NY. My dealership in Palm Bay referred me to Bozard Ford, I called and spoke to Piper and was told to come right on in. Everyone was so incredibly nice and allayed our anxiety with this unexpected trip interruption. Piper had us in and out in 5 hours. In the meantime they drove us to Cracker Barrel where we had breakfast and picked us up. The lounge at Bozard and the level of expertise the employees showed us made our experience as pleasurable as could be. I wish I lived closer to Bozard because they would be my dealership of choice for service! More

Airbag recall They were very courteous and helpful. The parts came in as expected and installed in a timely manner. It was a recall repair for airbags. Nathan compl They were very courteous and helpful. The parts came in as expected and installed in a timely manner. It was a recall repair for airbags. Nathan complimented me on the condition that the car was in and liked my choice of aftermarket rims that are on my 2005 Mustang GT. More

Great Service I arrived for one of an appointment service of a recall and was told it would take about 2 hours or possible 1-2 days on this particular issue, depend I arrived for one of an appointment service of a recall and was told it would take about 2 hours or possible 1-2 days on this particular issue, depends on the vehicle. I had no choice but wait and see. One and a half hour later Marcia came back and said "your car is ready and the service was completed". Great Job. I really appreciated the attention to detail and commitment to be "The Excellent of Service and High Class Facility". Also I would like to thank Jeff King for letting me to polish my table tennis skill while waiting and not waste. Thanks...TC, Service Date Aug. 6, 2015 More

great service we have two vehicles covered by the recall, Cristina did an excellent job scheduling both vehicles and fitting in our schedules. The vehicles were d we have two vehicles covered by the recall, Cristina did an excellent job scheduling both vehicles and fitting in our schedules. The vehicles were done and returned in record time. They were both completed in the time planned for one. Great job, cleaned and fixed in record time. More

Chris has excellent customer service skills. He makes us feel like he really cares. He always goes above and beyond and is a huge asset to your company. Bozard had taken good care of us and that He makes us feel like he really cares. He always goes above and beyond and is a huge asset to your company. Bozard had taken good care of us and that is why we will continue doing business here. More

Wonderful service - very helpful and polite. Everyone was so helpful and friendly - I have been using your services for 10 years and have never had a disappointing experience. Thanks for your he Everyone was so helpful and friendly - I have been using your services for 10 years and have never had a disappointing experience. Thanks for your help!!! More