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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.5
2,218 Reviews

2,218 Reviews of Bozard Ford Lincoln - Service Center

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July 10, 2015

efficient and very friendly Bozard service department is very helpful as soon as you walk thru the door. The department is very efficient and and complete the repair needed in a More

by stevens69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gump
Jul 10, 2015 -

Bozard Ford Lincoln responded

So glad to hear the service department takes such good care of you when you're here. They always strive to make sure our customers are happy and in and out within a reasonable time. We look forward to serving you in the future!

July 07, 2015

Always great service in St. Augustine!! The Ford dealership in St. Augustine is very easy to deal with. The employees are all honest,friendly, & very professional. The dealership makes ownin More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ronnie Shierling
Jul 08, 2015 -

Bozard Ford Lincoln responded

At Bozard Ford we always strive for excellence when it comes to customer service and we are very pleased to know that we have been able to provide that for you. We believe in honesty and integrity and are very happy to know that our employees have shown that to you. Thank you very much for your business and we look forward to seeing you at your next visit with us!

July 02, 2015

Needed oil change on my hybrid I purchased there. Went to service dept of bozard ford for oil change and service today.was sent over to quick lane .no one came out to help with service.i parked and we More

by Bernadette1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : The selected name used to let administration know about the lack of customer service.the complaint concerns the quick lane.
July 01, 2015

Thank You Marcia! I took my Explorer in to get serviced and Marcia assisted me throughout the whole process. She was friendly, courteous and gave GREAT customer service More

by sbwolfe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2015 -

Bozard Ford Lincoln responded

So happy to hear you had such a great visit with us while having your vehicle serviced. Marcia is wonderful at what she does and truly loves each and every one of her customers, always making sure they are happy and know what is going on with their vehicle while it is being worked on. We look forward to serving you in the future!

July 01, 2015

Colby Rocks!! I explained to Colby what needed to be done to the truck and he assisted me and my wife tremendously. He introduced to us to the Accesories Dept and w More

by lisamcrowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg Hanson
Jul 01, 2015 -

Bozard Ford Lincoln responded

We are pleased to hear Colby took such good care of you while you were here with us! Colby is wonderful at what he does and always makes sure his customers are well taken care of. We thank you for your business and look forward to serving you in the future!

July 01, 2015

Too long for all change a battery I made appointment at 1 o'clock for old change . Was called approximately 2 o'clock to let me know I needed to fix a flat and my battery was low had More

by Sea breeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 29, 2015

Outstanding Professional Service Service Manager Kevin Bressler handled my purchase of new tires. The entire transaction was a pleasure. I asked for the Low Price Guarantee and recei More

by jlt351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Jun 29, 2015 -

Bozard Ford Lincoln responded

We are very happy that Kevin took such good care of you! He is such a wonderful asset to our team here at Bozard! We are glad that you had such a great experience with us and was able to save some money! Thank you for choosing us for your service needs!

June 28, 2015

OMG thank you Tony's My brand new Lincoln had been hit in a parking lot. My vehicle had to have considerable repairs and enterprise did not have any rentals . Behold I hav More

by mjmonda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Tomanek
Jun 29, 2015 -

Bozard Ford Lincoln responded

We are so sorry to hear that your car was hit but very happy that we were able to help you out! Tonya is very good at what she does and always goes the extra mile to take care of our customers! We are so pleased that we were able to make a terrible experience a little bit better. Thank you for choosing us for your vehicle needs! We look forward to seeing you again!

June 27, 2015

Lincoln Date Night We had our Ford Fusion in the shop for service & the loaner car promised was not available so the Dealer loaned us a New Lincoln SUV & told us about " More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tanya Tomanek
Jun 29, 2015 -

Bozard Ford Lincoln responded

We are so happy that we were able to turn a mistake into a memorable experience for you! We hope that you enjoyed your date night and that all of your needs were met in the service department ! Thank you for your business and we look forward to seeing you in the future!

June 26, 2015

auto butler /recall I have dealt with Marcia and Bazard Ford since I moved to Florida. at every dealer visit marcia has greeted me with a smile and how may I help yo More

by traveller
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
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