Bozard Ford Lincoln - Service Center

They accommodated me on very short notice Piper, Colby and Jeff were great. I called Saturday after noon. They were able to get me a rental so I wouldn't have to suffer without AC in my MKZ Piper, Colby and Jeff were great. I called Saturday after noon. They were able to get me a rental so I wouldn't have to suffer without AC in my MKZ over the weekend. Thank you. More

service Everything was handled in an excellant manner and Marcia is a credit to her profession.I am always pleased with the quality of work I recieve. Everything was handled in an excellant manner and Marcia is a credit to her profession.I am always pleased with the quality of work I recieve. More

Completely Satisfied Always courteous, always prompt, excellent waiting area and reasonably priced; equals completely satisfied. Bozard has serviced my vehicles for nine y Always courteous, always prompt, excellent waiting area and reasonably priced; equals completely satisfied. Bozard has serviced my vehicles for nine years now and have only gotten better. More

not totally happy I have excellent servcie at the FastLane but this time I needed actual repair and went to regular service dept. They were very nice with providing fr I have excellent servcie at the FastLane but this time I needed actual repair and went to regular service dept. They were very nice with providing free loaner for my Lincoln MKS however I was surprised in this day of overnight delivery they could not get my parts in for 3 days. Then while they said car would be ready on Tuesday no one had called me by 4 PM on tuesday and I had to call my self only to be told it was NOT ready. Then on Wed no one had called my by 11 and I had to call again. My service rep Piper was fairly good about texting me however she was not available when I called. Then when it was finally ready I told her I would be there to pick up in an hour and when I got there she was not there and the car was not waiting for me and had Not been washed which it had been when I bring for oil change. Just not as enjoyable an experience like when I take it to FastLane More

Fantastic Service !!!!!!!!! I recently brought my car in to have the windows tinted. Travis Thornton (your 3M Window Tinting Technician) was exceptional! He took his time & did a I recently brought my car in to have the windows tinted. Travis Thornton (your 3M Window Tinting Technician) was exceptional! He took his time & did a great job!! He worked on my car like it was his own. He was pleasant / friendly & extremely talented at his craft. It was obvious to me he truly enjoyed & took pride in his work. That is rarely seen today & very much appreciated by me. His only concern was my TOTAL SATISFACTION - he stated a number of times that he wanted me completely satisfied with the window tinting on my car & would do whatever it takes to make sure that was the case. I will be bringing a 2nd car to have him tint it's windows. I highly recommend Travis to anyone looking to have their car's window tinted. If this is the way your service techs are you have a GREAT SERVICE DEPARTMENT! More

Excellent Service Experience Just had an amazingly good service experience at this dealership. More than exceeded my expectations! Also, was provided a walk thru of some new vehic Just had an amazingly good service experience at this dealership. More than exceeded my expectations! Also, was provided a walk thru of some new vehicles and learned a lot about the Explorer. More

Excellent; comfortable participated in the Lincoln Date Night, while my Lincoln was in for routine service. Concierge, Tanya Tomanek, was prepared upon my arrival; took car participated in the Lincoln Date Night, while my Lincoln was in for routine service. Concierge, Tanya Tomanek, was prepared upon my arrival; took care of me promptly; & had a terrific personality. Had a new 2015 Lincoln MKZ. Car was very comfortable & quiet. Very smooth ride both on the Interstate & around town. Nicely appointed interior. Has impressive acceleration. Thoroughly enjoyed the Date Night experience! More

Quicklane You did a great job,I received coupons in the mail and used them,even the scratch off. Had the oil changed,they checked the tires,everything. My secon You did a great job,I received coupons in the mail and used them,even the scratch off. Had the oil changed,they checked the tires,everything. My second time there. Coffee's good too. Thanks, Donna More

This dealership always exceeds my expectations. We own our own business and have 8 trucks, all of which are Fords, and have been to other dealerships that have disappointed us. The service departme We own our own business and have 8 trucks, all of which are Fords, and have been to other dealerships that have disappointed us. The service department at Bozard Ford is absolutely amazing. They diagnose issues fast and always get the trucks back to us quickly which is very important. Routine maintenance is also a breeze and they get us in and out. We have also purchased numerous vehicles from this dealership and have always been extremely happy with the sales team. We will never visit any other Ford dealer ever again. More

Great job getting me in and out of the Quick Lane On my to my 4:30 service I was caught up in a mess on I-95 due to a major truck fire.. I had to call and cancel the appointment 3 times as I was going On my to my 4:30 service I was caught up in a mess on I-95 due to a major truck fire.. I had to call and cancel the appointment 3 times as I was going nowhere. Finally I cleared that scene and called the Bozard folks back, they re-scheduled me right up against closing time. Dan got me in and out including a wash...Very happy.. More