Bozard Ford Lincoln - Service Center

Perfection! We had a wonderful experience with the service department, in and out in no time at all. Excellent teamwork, and a very friendly staff, everyone was We had a wonderful experience with the service department, in and out in no time at all. Excellent teamwork, and a very friendly staff, everyone was so pleasant and willing to assist us in any way. Great! Thanks Bozard Ford! More

Vehicle Service Jeff Sparks made sure my 06 Expedition was serviced with every thing that was needed. I was satisfied and will return. Jeff is an asset to the service Jeff Sparks made sure my 06 Expedition was serviced with every thing that was needed. I was satisfied and will return. Jeff is an asset to the service Center. Thanks, Jake R Thompson More

Happy customer I dropped my car off on the 23 of June, Alek and Marcia were anxiously waiting to help me. Marcia took care of most of my paperwork with me while Alek I dropped my car off on the 23 of June, Alek and Marcia were anxiously waiting to help me. Marcia took care of most of my paperwork with me while Alek evaluated any prior damage to my vehicle. I was in and out in a jiff. The following day I picked up my car, again a fast in and out trip that left me smiling. Kudos! More

Always a good experience I brought my F250 in this past Friday for service and as always a pleasant experience. Marcia Nelson goes above and beyond to take care of my needs, c I brought my F250 in this past Friday for service and as always a pleasant experience. Marcia Nelson goes above and beyond to take care of my needs, came over to the waiting room where I setup my office for a few hours and checked on me while even bringing me snacks for my extended stay... who does that? David Moheng the tech takes care of my truck as if it was his own and makes me aware of any issues that I may not be addressing at this time. Bozard Ford knows how to create raving fans. Great job keep it up. More

90,000 mile service Had 90,000 mile service. Everything was great. Wife and I talked about the great luck we've had with Ford's serviced at Bozard over 15 years. We ha Had 90,000 mile service. Everything was great. Wife and I talked about the great luck we've had with Ford's serviced at Bozard over 15 years. We haven't had a major mechanical issue before 100,000 miles on last 4 Fords we owned. More

great customer service first time visit met Marcia advised repair issues checked car out advised had to order parts and waiting on extended warranty response so car over nig first time visit met Marcia advised repair issues checked car out advised had to order parts and waiting on extended warranty response so car over night. She took me back to meet Mechanic as had odd event with part for convertible top and see suspension parts. Marcia advised she would be off rest of week but I would be taken care of by Jeff and Alex. Many delays and very slow process with extended warranty company, but Bozard employees were great and knew just how to handle. It took several days dealing with warranty approvals and mechanic was on hold waiting for their inspection, etc. but everyone stayed on top of process and assured me this was normal process with outside companies having to provide approval. Everyone I met was very friendly, professional, and knowledgeable. I also have 2013 Lincoln MKX and will continue to drive from Jax to Bozard for service in the future. More

Outstanding experience I was scheduled for a service appointment and was early. I dealt with Marcia Nelson who went above and beyond my expectations. She is friendly and mad I was scheduled for a service appointment and was early. I dealt with Marcia Nelson who went above and beyond my expectations. She is friendly and made sure my experience was a good one. Marcia was able to get my vehicle in early which saved me an abundance of time. Thank you Marcia !! More

Quality service & professionlism I purchased my Ford Edge from Bozard. I tried the other dealers but after experiencing the quality of service offered at BOZARD I will keep coming bac I purchased my Ford Edge from Bozard. I tried the other dealers but after experiencing the quality of service offered at BOZARD I will keep coming back. Thank You. More

New motor for my Super Duty Bozard and thier team worked with me to solve the problem of a blown motor right after warranty. Excellent team!!! These guys did everything possible Bozard and thier team worked with me to solve the problem of a blown motor right after warranty. Excellent team!!! These guys did everything possible to make sure I was happy. Thanks alot! More

Great Service we broke down on 95 on our way home from vac. the timing belt and water pump went out. Marcie got us right in found problem and advised us of repair. we broke down on 95 on our way home from vac. the timing belt and water pump went out. Marcie got us right in found problem and advised us of repair. we were treated very nice invited to eat lunch and very looked after while we waited on our repair. which was done in a great time . everyone that we met was very polite and asked if there was anything they could get us or do for us . we just want to thank you for your kindness and great service. More