Bozard Ford Lincoln - Service Center

wait was too long. After checking me in service advisor sent to lunch. When tech was done with my truck he set my paperwork on her desk. She had not returned. I finally After checking me in service advisor sent to lunch. When tech was done with my truck he set my paperwork on her desk. She had not returned. I finally asked another advisor to handle & she walked away. She called for another advisor & he kept shooting the breeze with the manager I guess. Then he came out & told me to wait. He finally came back & took care of me. Hopefully next time I will not be in a hurry & will be able to go to the service department instead of the quick lane. Before leaving I had to ask the techs to retrain the tires due to the pressure monitor showing they had rotated tires but not retrained the monitor. More

Routine service I always feel welcome at Bozard and Service is the best!! What ever issue I have Bozard takes care of it!! I never have problems with anyone at the d I always feel welcome at Bozard and Service is the best!! What ever issue I have Bozard takes care of it!! I never have problems with anyone at the dealership More

Awful Three cars I’ve been having serviced @ your shop since 2013! The pickup even has a service package. You just lost two of the three. The dealer @ Phi Three cars I’ve been having serviced @ your shop since 2013! The pickup even has a service package. You just lost two of the three. The dealer @ Phillips tells me they (meaning you guys) never even saw the level and didn’t touch it. Leaves me wondering what the xxxx you guys missed too! Having brakes and battery teplaced just in case too, can’t trust you guys anymore. More

Awesome Service/accessories is great. They always take great care of me and always work around my schedule and assist me in anyway that they can. Much appreci Service/accessories is great. They always take great care of me and always work around my schedule and assist me in anyway that they can. Much appreciated! More

Poor follow up! We have had the same coordinator 3 times and each time he has fallen short on the follow up scale. I am afraid that it will be the last time we visit We have had the same coordinator 3 times and each time he has fallen short on the follow up scale. I am afraid that it will be the last time we visit Bozart service. More

Service on my Lincoln Fast, Fair and honest. Repaired my lincoln for far less and much quicker than I anticipated. Picked uo my car and delivered a loaner to my house and b Fast, Fair and honest. Repaired my lincoln for far less and much quicker than I anticipated. Picked uo my car and delivered a loaner to my house and back. Great job. More

Excellent as usual Explanations of service being done always available Alex the customer service representative kept me up-to-date what was going on how long will it tak Explanations of service being done always available Alex the customer service representative kept me up-to-date what was going on how long will it take excetera excetera. The service at Board is always excellent and professional. More

So Happy! :) Had scheduled an appointment for my 2nd oil change. They took my car in a the scheduled time and was done within an hour. Very easy and convenient Had scheduled an appointment for my 2nd oil change. They took my car in a the scheduled time and was done within an hour. Very easy and convenient, staff was very nice and the waiting room is nice and comfortable. More

Great Service Great service always ready when I need it they don't try to sell me anything I don't need, always a good value, up front and honest Great service always ready when I need it they don't try to sell me anything I don't need, always a good value, up front and honest More

SERVICE DEPARTMENT SERVICE EXPERIENCE WAS THE BEST! SERVICE REP MARCIA NELSON AND TECH GUY SPEAS ARE BOTH EXCELLENT. MY EXPECTATIONS WERE NOT ONLY MET BUT EXCEEDED. THI SERVICE EXPERIENCE WAS THE BEST! SERVICE REP MARCIA NELSON AND TECH GUY SPEAS ARE BOTH EXCELLENT. MY EXPECTATIONS WERE NOT ONLY MET BUT EXCEEDED. THIS DUE TO MARCIA'S INTERVENTION FOR ME WITH SALES DEPARTMENT AND EMPATHY IN UNDERSTANDING THE ISSUES. AND GUY SPEAS EXPERTISE IN ALL ASPECTS OF WHAT WAS REQUIRED TO CORRECT MECHANICAL AND ELECTRONIC ISSUES. AND I HAVE TO ADD THE SALES EXPERIENCE WAS GREAT TOO. MY WIFE AND I WALKED IN ONE EVENING,FOUND THE PERFECT F150 FOR OUR NEEDS AND LEFT WITH IT IN LESS THAN 2 HOURS! OVERALL GREAT EXPERIENCE! More