Brad Manning Ford
DeKalb, IL
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112 Reviews of Brad Manning Ford
Went in for the "works" package, walked out with $432 bill. They couldn't get lug nuts off that were tightened by the purchased other Ford dealer so had to pay $240 for new ones. $46 to plug fix a slow l bill. They couldn't get lug nuts off that were tightened by the purchased other Ford dealer so had to pay $240 for new ones. $46 to plug fix a slow leak in tire? Telling me the battery was bad and nothing about the tires all checked and marked OK on the vehicle report to then get a follow up email that they told me tires were worn on inspection and needed replaced. So did they actually check? or just mark everything ok. What else might be wrong? Was there for 2 hours. More
Friendly, knowledgeable, and detailed employees are ready and able to help resolve repair issues. Creative thinking helps to find less costly repairs that still give the customer confidence and reliability. and able to help resolve repair issues. Creative thinking helps to find less costly repairs that still give the customer confidence and reliability. More
Problem was diagnosed and handled quickly. One of the problems was sent to a local shop that specialized in the fix and saved me some dollars. One of the problems was sent to a local shop that specialized in the fix and saved me some dollars. More
Great customer service. Honest and friendly. Explains service completely. Reasonable pricing. Fast service so you can wait for your car Honest and friendly. Explains service completely. Reasonable pricing. Fast service so you can wait for your car More
From start to finish Brad Manning Ford made the whole transaction easy. The mobile service is a game changer and Brad Manning Ford is a one stop shop we choose each and every time. transaction easy. The mobile service is a game changer and Brad Manning Ford is a one stop shop we choose each and every time. More
The service department personnel are very professional at the same time very personable. The service department is always on time if not sooner. Always a pleasure to have our Explorers serviced at Brad Manni the same time very personable. The service department is always on time if not sooner. Always a pleasure to have our Explorers serviced at Brad Manning Ford! More
The process from start to finish was the most efficient car buying experience I have ever had. There were no games, gimmicks or shady attempts throughout the entire process. Their Finance guy was thorough car buying experience I have ever had. There were no games, gimmicks or shady attempts throughout the entire process. Their Finance guy was thorough, professional and very pragmatic offering options that fit me and my needs without pressure, guilt, or sleazy tactics. I had to take my truck back to have something fixed shortly after purchase, and the maintenance guys actively tried to save me money and give me smart options. They took care of me from start to finish! They are an excellent local dealer that deserves the support of the community. More
Jay and his crew in the service department go the extra mile! Everything is excellent and if not, they will make sure it is. One of the best if not The Best service departments in the country. mile! Everything is excellent and if not, they will make sure it is. One of the best if not The Best service departments in the country. More

