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Braman BMW Miami
Miami, FL
1,233 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks with our Braman 'Q' Quintessential Program. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services through our 'Q' concierge VIP service. We offer vehicle pick-up and delivery as well. 'Q' members can redeem a 20% on all car parts and accessories, too. Need a part or accessory delivered? We offer complimentary shipping and delivery. As a 'Q' member, you get access to our high-level luxury events that we hold; ask a member of our team for more details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,233 reviews
March 15, 2005
I wanted a trailer hitch wiring harness and was told a price that i knew wasnt possible. I told them i only wanted the wiring harness, not the whole hitch. I think they tried to bait and switch me cuz i price that i knew wasnt possible. I told them i only wanted the wiring harness, not the whole hitch. I think they tried to bait and switch me cuz i already knew what the X5 needed regarding a simple wiring harness. I let it go. I also wanted my tire pressure monitor reset after having a flat tire the week before. They told me i had another flat tire, exact same tire, and wanted to sell me a new tire. I thought it was BS since the tire was just replaced. They tried to sell me on something else and i said no thx, ill be back for my truck right away. Not more than a couple of days later i get the exact same tire flat. The tire repair guy said the angle of the nail wasnt consistent with driving since it punctured the side wall very high on the sidewall. Sabotage? Who knows. More
by todd
Employees Worked With
service
Helpful March 25, 2004
If you go to Braman for Service, make sure you ask for <br>If you go to Braman for Service, make sure you ask for Danny. This guy helps you out and makes sure your taken cared of. Lauderdale Imports is n <br>If you go to Braman for Service, make sure you ask for Danny. This guy helps you out and makes sure your taken cared of. Lauderdale Imports is not bad either. But I never found a person, that makes sure your problems are resolved and goes the extra mile. I have never really liked Braman for sales, but I would recommend service. More
by tonymontana
Employees Worked With
Danny Navarro
October 11, 2003
Would agree with previous comments regarding BMW dealerships in South Florida. Believe is finding a good salesman, which is not always an easy task. Troy Arch, was the sales guy on my first BMW 530i dealerships in South Florida. Believe is finding a good salesman, which is not always an easy task. Troy Arch, was the sales guy on my first BMW 530i. He was great, provided exceptional service and fair and equitable pricing. He is now the Sales Mgr and would recommend him as a salesman with honesty, respect and integrity. My experience with their service department thereafter was horrible. And after 3 horrible experiences, actually wrote to the president of BMW USA to complain. There have been some major changes there and believe they are attempting to address these inefficiencies. I'm about to enter into a new lease and would prefer to fet another beamer. It's a great car! I have met with Troy to discusss my concerns. Miami has a rep for bad service in general everywhere, and to some degree it's true. At this juncture, i may use Braman Miami again, but am also searching other dealerships, distributors before signing on the dotted line. More
by agarret
Employees Worked With
Troy C. Arch
