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Braman BMW Miami

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,510 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services. We offer vehicle pick-up and delivery as well. Need a part or accessory delivered? We offer complimentary shipping and delivery. Get access to our high-level luxury events that we hold; ask a member of our team for more details.
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2060 Biscayne Blvd

Miami, FL

33137

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Showing 1,510 reviews

February 16, 2025

Excellent Service mgr but failed to update/ eliminate the service needed panel message which still is on More

by ARGELIOMALDONADO_EHLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamar
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 16, 2025

Barbie & team are awesome. Technician is awesome. Attentive customer Service and follow-u, great communication More

by FARIDBUENDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbie from Service
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Barbie and our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 16, 2025

The service is excellent and the staff is polite and helpful and the Driver was pleasant More

by rbdadlani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 15, 2025

Yes I get watt u want weed a super service fast and profecional all personal where excelent More

by ELCOFLA007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Pimienta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

February 15, 2025

As always great service from my advisor resolving my concern with my vehicle at Braman BMW More

by JPISAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismarck Guerrero
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Feb 16, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 15, 2025

I had jay helping me, he was great. Got me in and out quickly. Let me know exactly what was going on More

by frankcasucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you, Frank! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jay met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 15, 2025

Excellent quality of service provided by Manoel, who was attentive and agile from the sale to the delivery of the vehicle. More

by PABLOMAFRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel
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Feb 16, 2025 -

Braman BMW Miami responded

Pablo, It's great to hear that Manuel was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

February 14, 2025

Excellent customer service, very professionals and always willing to help the customer. Very well organized More

by jexpo1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nasser Darwich
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Feb 14, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 14, 2025

Maruf at service is always incredible in his attention and ability to make you feel so taken care of. More

by Evasqz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf
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Feb 14, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 14, 2025

My service advisor Nasser provided the best service I have received in 20+ years @BMW! More

by AMWILSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nasser
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Feb 14, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words for Nasser and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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