Braman BMW Miami

Always get the best service I appreciate the attention and the help The attitude of all is great and the help The attitude of all is great More

Excellent. Very professional. I had a great experience from Maruf to service I received on my vehicle. Very professional. I had a great experience from Maruf to service I received on my vehicle. More

The sales service was not what I expected. After they manage to sell the car. And you have a problem later they don't help you with anything. After they manage to sell the car. And you have a problem later they don't help you with anything. More

Maruf is simply the best most attentive service advisor and gusto is an excellent manager. Oiu guys are the best. and gusto is an excellent manager. Oiu guys are the best. More

Excellent service when I showed up with a same day service need. Professional and quick to assist my needs. service need. Professional and quick to assist my needs. More

I recently visited BMW Center Miami after receiving a flyer for a complimentary windshield wiper replacement. My first visit was not a great experience. Although I had an appointment, the conversation flyer for a complimentary windshield wiper replacement. My first visit was not a great experience. Although I had an appointment, the conversation quickly turned into a sales pitch for new tires costing around $2,000. The approach felt somewhat aggressive, and I ended up leaving without completing the service. I decided to give them a second chance and returned later. This time, the experience was much better. The service advisor still informed me about the tire recommendation, but the conversation was much more professional and comfortable. The dealership provided Uber transportation both ways, offered complimentary coffee, washed my car, and completed the wiper replacement as promised. Overall, the facility is very clean, upscale, and customer-oriented. While I would suggest a less aggressive sales approach during service visits, I appreciated the quality of the service and amenities during my second visit. More

It was a great service, the advisor guided me through the process which was client friendly and easy. Pictures and videos were amazing, it’s the first time I’m able to really see what was happening with my v process which was client friendly and easy. Pictures and videos were amazing, it’s the first time I’m able to really see what was happening with my vehicle. It was a great experience! More

The repairs performed on my vehicle were done improperly and resulted in damage to the wheel. As a result, I was forced to incur additional time and expense to have the issue corrected by another repair fac and resulted in damage to the wheel. As a result, I was forced to incur additional time and expense to have the issue corrected by another repair facility. I am currently considering legal action, particularly given that my requests to speak with the Service Manager have gone unanswered and my emails have not received a response. At this point, I am simply seeking reimbursement for the damage caused during the repair process, as well as the additional costs I incurred to have my vehicle properly repaired. More

Amir was excellent and sealed the deal on our Bentley GTC Amir was outstanding Super outstanding Amir was outstanding Super outstanding More

Great Great service I had an excellent experience with the service department. The staff was professional, friendly, and kept me informed throughout the entire process. My vehicle was serviced in a timely the service department. The staff was professional, friendly, and kept me informed throughout the entire process. My vehicle was serviced in a timely manner, and everything was explained clearly. It’s great to work with a team that truly cares about customer satisfaction. Thank you for making the experience smooth and stress-free. Highly recommend! More