Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Braman BMW Miami - Service Center

Miami, FL

4.6
1,006 Reviews
Call Service Center (786) 577-5220

1,007 Reviews of Braman BMW Miami - Service Center

Sort by
May 31, 2025

I have been a customer for over 10 years. I have leased 3 cars from Braman-unfortunately the last one I had to lease from South Motors-better deal. I tried service there but nothing compares More

by CECILIAMCASTILLO
Recommend Dealer
Yes
Employees Worked With
Israel Morales
Report | Print
May 31, 2025 -

Braman BMW Miami responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman BMW Miami to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 30, 2025

I've been to many BMW dealerships, this is the best one I've been too More

by LINX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
May 30, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 29, 2025

Consistently excellent service from my service advisor Maruff. The vehicle is finished on time and alternate transportation is provided. More

by jhamilton12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 29, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 28, 2025

Finance department- awesome Barbara was extremely accommodating and understanding. She went above and beyond to rectify the car bought the month also prior. More

by djthorne007
Recommend Dealer
Yes
Employees Worked With
Barbra Francisco in the service department
Report | Print
May 28, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 28, 2025

I was grossly overcharged for service and when requested to speak to a supervisor was refused. More

by JOELRSPIEGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salazar
Report | Print
May 31, 2025 -

Braman BMW Miami responded

Thank you, Joel, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

May 27, 2025

They did a very good yob and I'm happy that I have my car back More

by MISTERLUISNIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf Muchallah
Report | Print
May 27, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 26, 2025

Amazing Dealer, Great Staff. The Brand is excellent and my X5 have the best engine ever More

by ALGELBROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 25, 2025

EXELENT customers service My customer assistance was impeccable. He knew how to solve my car problems More

by HUGOJUAREZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan. Carlos
Report | Print
May 25, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 23, 2025

Best experience ever , Juan Carlos Zamora made everything easy and comfortable for me in purchasing my car More

by STEPHABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Zamora
Report | Print
May 23, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 22, 2025

He was great friendly professionals attentive really good guy Timing was great and we had an appointment was was done promptly More

by ALEXRADIC27
Recommend Dealer
Yes
Employees Worked With
Bismarck
Report | Print
May 22, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

1
2
...
101