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Braman BMW Miami - Service Center

Miami, FL

4.6
1,206 Reviews
Call Service Center (786) 577-5220

1,206 Reviews of Braman BMW Miami - Service Center

Sort by
October 04, 2025

Good response to a problem. Competitive prices, however on high side. Salesperson made it happen. More

by J-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick St.Germain
Report | Print
Oct 04, 2025 -

Braman BMW Miami responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 04, 2025

One star because the service is amazing but the prices for out of pocket customers are ridiculous More

by PLANETGROOVE
Recommend Dealer
No
Employees Worked With
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None of these
Report | Print
October 03, 2025

Bismark service is always excellent and very diligent, once my car is ready he ensures I don’t have to wait for pickup More

by LULUPINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismark Guerrero
Report | Print
Oct 03, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 01, 2025

Friendly The experience was friendly and detailed. Provided many options for us to consider Good More

by CTLNSUAREZ
Recommend Dealer
Yes
Employees Worked With
Waleed
Report | Print
Oct 01, 2025 -

Braman BMW Miami responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 01, 2025

To keep it in simple words: T H I S I S T H E B E S T !!! More

by JEFTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismarck Guerrero
Report | Print
Oct 01, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

October 01, 2025

It’s very professional and efficient. I have a great service advisor who is responsive and very professional. He keeps me informed on my car and what it needs. Very happy with the ser More

by pena561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marouf
Report | Print
Oct 01, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

September 30, 2025

It is saying a lot too feel happy with the service I received, even after a flat tire. Braman Means Service. More

by OS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jomar Orozco
Report | Print
Sep 30, 2025 -

Braman BMW Miami responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

September 28, 2025

I recommend that service department, very professional and excellent service provided, they were able to clear explain the repair process that will be done , and also explain that I will be accommodate my More

by SALINASK47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2025 -

Braman BMW Miami responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman BMW Miami to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

September 28, 2025

After 3 times claims, it was resolved thanks to one of your service managers. Thanks More

by JUANRIVERARPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Riviera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Padron, excellent service
Report | Print
Sep 28, 2025 -

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

September 28, 2025

Servicio súper bueno. Muy profesionales desde que llegas hasta que te vas. El asesoramiento y la inspección completa de tu vehículo es el plus. More

by MARCELAGARCIA_54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose padron
Report | Print
Sep 28, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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