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Braman BMW Miami - Service Center

Miami, FL

4.6
986 Reviews
Call Service Center (786) 577-5220

986 Reviews of Braman BMW Miami - Service Center

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February 18, 2025

Great customer service, all of them make my visit smooth, Excellent from the beginning, I would recommend them all the time More

by DVERGARA684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zevallos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yoana Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Santiago
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Feb 18, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 18, 2025

Great service from Ben @ Braman BMW. Always very professional and mindful of customer's time. More

by Lmp1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ferrer
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Feb 18, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words for Ben, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 18, 2025

Jomar is excellent, super nice and explains everything clearly. Makes me want to stay w Brahman! More

by SBURKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jomar Orozco
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Feb 18, 2025 -

Braman BMW Miami responded

Thank you for your very kind review. Jomar and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 17, 2025

I always came to braman to service my BMWs since 2010. I’m on my fifth BMW and I never had an issue with this service center. More

by Constanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf Muchallah
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Feb 17, 2025 -

Braman BMW Miami responded

Constanza, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 17, 2025

Always receive a very professional response and service immediately. Andrey is very helpful and friendly. More

by DIEGO.RUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Lopez
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Feb 17, 2025 -

Braman BMW Miami responded

Ruiz, It's great to hear that Audrey was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 16, 2025

Excellent customer service! ! Quick turnaround and every interaction was helpful and pleasant! Harvey communicated very well and was a pleasure to work with. More

by Lori.dunnigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you, Lori, for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 16, 2025

Excellent Service mgr but failed to update/ eliminate the service needed panel message which still is on More

by ARGELIOMALDONADO_EHLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamar
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 16, 2025

Barbie & team are awesome. Technician is awesome. Attentive customer Service and follow-u, great communication More

by FARIDBUENDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbie from Service
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Feb 16, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Barbie and our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 16, 2025

The service is excellent and the staff is polite and helpful and the Driver was pleasant More

by rbdadlani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 15, 2025

As always great service from my advisor resolving my concern with my vehicle at Braman BMW More

by JPISAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismarck Guerrero
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Feb 16, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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