Amir Moayer

0 STARS HANDLED MY ROLLS ROYCE PURCHASE POORLY DIDN'T UNDERSTAND FINANCIAL PROCESS, I KEPT TELLING THEM THEY HAD INFORMATION WRONG, APPLICATION WRONG, AFTER EVERYTHING WAS CORRECTED ROLLS ROYCE FINANCIAL UNDERSTAND FINANCIAL PROCESS, I KEPT TELLING THEM THEY HAD INFORMATION WRONG, APPLICATION WRONG, AFTER EVERYTHING WAS CORRECTED ROLLS ROYCE FINANCIAL AND BMW FINANCIAL APPROVED ME FOR THE FULL AMOUNT I WAS ASKING FOR NOT JUST 200K LOAN. Even though I was approved I know the Vehicle price was way over MSRP and nowhere close to Rolls Royce MSRP for the car, I have no need for games, so I'm going elsewhere with my business and I'm already approved elsewhere. I never needed to Send my Documentation 10 Times to their Sales Rep, There's a huge miscommunication of Sales/Finance Directors at this dealership, I had the cash to buy this vehicle 3 times over as I told them and they didn't get it, sales people don't understand finance, let me ask you can you sell a house to someone if you don't understand finance in real estate? it's why it should be included in all your courses and all your sales reps should have education on finance in order to sell otherwise, when someone asks you monthly payments, you should be able to answer them right away when they give you their credit score, their are consumer lending laws that are required, never once did I receive a monthly payment or quote for 2 weeks and alot of time wasted. Then After we got approval the Sales Rep Amir thought I was going to come in and pick a car after this type of service? I had to tell the finance director how to do his job and make sure my application was correct. Then he totally doesn't answer any calls after I'm approved for a Rolls Royce. No Reason to give my business to this dealership. More

Helpful 2

Report | Print

If I could give this dealership no stars I would! They are very unprofessional!! Buyer beware! Do not purchase a car from here! They are the absolute worst!!! They will sell you a car that’s already They are very unprofessional!! Buyer beware! Do not purchase a car from here! They are the absolute worst!!! They will sell you a car that’s already sold and string you along. More

Helpful 1

Report | Print

First the showroom was top notch very clean and well laid out. Amir was professional and went out of his way to find and built me the exact car I wanted. Well educated in the BMW lines of cars I could not t out. Amir was professional and went out of his way to find and built me the exact car I wanted. Well educated in the BMW lines of cars I could not think of buying a BMW from anyone else!!!! More

Helpful 0

Report | Print

Felipe is the best service advisor in Braman BMW. He is extremely attentive and always willing to help at all times even by phone and off work hours ! extremely attentive and always willing to help at all times even by phone and off work hours ! More

Helpful 0

Report | Print

I am always extremely satisfied with Braman Motors. I was able to test drive and determine my needs with the knowledgeable sales assistant. This is why I do repeat business with Braman! was able to test drive and determine my needs with the knowledgeable sales assistant. This is why I do repeat business with Braman! More

by CHIP_MEYER Verified Customer Verified Customer

Helpful 0

Report | Print