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Braman BMW Miami - Service Center

Miami, FL

4.6
1,037 Reviews
Call Service Center (786) 577-5220

1,037 Reviews of Braman BMW Miami - Service Center

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May 31, 2025

I have been a customer for over 10 years. I have leased 3 cars from Braman-unfortunately the last one I had to lease from South Motors-better deal. I tried service there but nothing compares More

by CECILIAMCASTILLO
Recommend Dealer
Yes
Employees Worked With
Israel Morales
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May 31, 2025 -

Braman BMW Miami responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Braman BMW Miami to be a positive one. Please don't hesitate to reach out if you need anything else. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 30, 2025

I've been to many BMW dealerships, this is the best one I've been too More

by LINX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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May 30, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 29, 2025

Consistently excellent service from my service advisor Maruff. The vehicle is finished on time and alternate transportation is provided. More

by jhamilton12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 29, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 28, 2025

I was grossly overcharged for service and when requested to speak to a supervisor was refused. More

by JOELRSPIEGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salazar
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May 31, 2025 -

Braman BMW Miami responded

Thank you, Joel, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

May 28, 2025

Finance department- awesome Barbara was extremely accommodating and understanding. She went above and beyond to rectify the car bought the month also prior. More

by djthorne007
Recommend Dealer
Yes
Employees Worked With
Barbra Francisco in the service department
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May 28, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 27, 2025

They did a very good yob and I'm happy that I have my car back More

by MISTERLUISNIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf Muchallah
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May 27, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 26, 2025

Amazing Dealer, Great Staff. The Brand is excellent and my X5 have the best engine ever More

by ALGELBROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 25, 2025

EXELENT customers service My customer assistance was impeccable. He knew how to solve my car problems More

by HUGOJUAREZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan. Carlos
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May 25, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 23, 2025

Best experience ever , Juan Carlos Zamora made everything easy and comfortable for me in purchasing my car More

by STEPHABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Zamora
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May 23, 2025 -

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

May 22, 2025

Very welcoming and clean. Employees put effort into answering all the questions and will ask someone else if they don’t know. I have never felt rushed or that I ask too many q More

by MCARNEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nasser Darwich
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May 22, 2025 -

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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