Braman Honda of Palm Beach

Purchasing new vehicle I just purchased. 2016 CRV from Alex Acosta. I've had the experience of working with Alex before. He is great! So knowledgable, patient, helpful and I just purchased. 2016 CRV from Alex Acosta. I've had the experience of working with Alex before. He is great! So knowledgable, patient, helpful and understanding of a clients needs. He is an asset to the dealership. I would highly recommend Alex and Braman Honda to family and friends. More

satisfied Glenn is very good at what he does. I always ask for Glenn. I am confortable with him. It is always great to deal with the same person. Glenn is very good at what he does. I always ask for Glenn. I am confortable with him. It is always great to deal with the same person. More

Battery replacement I started out on a Saturday morning only to find my car barely started. I headed right for Braman to get a new battery. I got there about 7:20am think I started out on a Saturday morning only to find my car barely started. I headed right for Braman to get a new battery. I got there about 7:20am thinking the service dept. opened at 7:30. I then saw the sign that said they opened at 8:00am on Saturdays. Mr. LaCosta approached me and asked if I had an appointment and I said no. He said Saturday service is by appointment only. I apologized for my ignorance and said I guess I'll have to go elsewhere. He asked me what is the problem? I said I thought I needed a new battery. He said not to worry, he would see that I was taken care of. Happily I was on my way in less than an hour. A really great experience considering I didn't have an appointment. Kudos to Mr. LaCosta and to the Braman service department. More

GREAT SERVICE I RECEIVED FANTASTIC SERVICE FROM MICHAEL HE WAS VERY ATTENTIVE AND PROMPT I WAS VERY PLEASED WITH THE WAY HE TREATED ME NOW I;M GETTING ANNOYED WITH I RECEIVED FANTASTIC SERVICE FROM MICHAEL HE WAS VERY ATTENTIVE AND PROMPT I WAS VERY PLEASED WITH THE WAY HE TREATED ME NOW I;M GETTING ANNOYED WITH THIS QUESTION I SAID HE WAS GOOD AT WHAT HE DOES AND ENOUGH IS ENOUGH More

Awesome Gil was very helpful, give that man a raise!!! He was friendly and very helpful. I always go in and he takes care of my car quick. Gil was very helpful, give that man a raise!!! He was friendly and very helpful. I always go in and he takes care of my car quick. More

First time was a charm Moved to West Palm Beach recently and my 2011 Honda pilot needed some service work. Bramen Honda was close by so I decided to give them a shot. Gilber Moved to West Palm Beach recently and my 2011 Honda pilot needed some service work. Bramen Honda was close by so I decided to give them a shot. Gilbert Gil was my service rep and did an excellent job of determining my needs and taking care of them. My pilot was ready when promised and Gilbert kept me informed so I could pick the car up as scheduled. In addition to the service work Gilbert did a complete check up of the condition of my Pilot and made a number of recommendations for future reference. While discussing my needs prior to the service I had mentioned to Gilbert that a rubber gasket had come loose on my sunroof and could they put it back on. After checking with his service department Gilbert told me they couldn't replace the gasket but would need to replace the entire part and that the charge would be $150. I declined figuring I could get some silicone or something similar and glue it back on myself. Imagine my surprise when Gilbert called to let me know the car was ready and that Bramen decided to replace the entire part free of charge. If that's not excellent customer service for a first time customer I don't know what is. Thanks to Gilbert Gil and Bramen Honda for exceeding my expectations and convincing me to be a customer. If you are looking for Honda service give them a call and ask for Gilbert. More

Wonderful service Roberto Roca always makes my visit at Braman enjoyable! Great service representative! Always very accommodating! I have been a customer for over 14 y Roberto Roca always makes my visit at Braman enjoyable! Great service representative! Always very accommodating! I have been a customer for over 14 years and will always refer customers! More

They do it right in Grennacres Every interaction with these gentleman has been great. They are consummate professionals who will always go the extra mile to make sure you are satisf Every interaction with these gentleman has been great. They are consummate professionals who will always go the extra mile to make sure you are satisfied with every aspect of your visit. From sales to service Mike's team always delivers! More

Expensive Service Costs I purchased my car last year with the help of Michael Brown. It was a Certifed Pre-Owned Vehicle. I keep the car in a garage and do not drive much - I purchased my car last year with the help of Michael Brown. It was a Certifed Pre-Owned Vehicle. I keep the car in a garage and do not drive much -my wife is ill so we don't go far or do much except go to doctors, drug store and grocery store. I put 2700 miles on in the year of ownership. Some of the items I had to pay for should have been done by you guys prior to selling the vehicle. It seems odd to me that a gas cap gasket would go bad as soon as it did; that brake fluid & power steering fluid would breakdown with only 26,299 miles on the car adding that fuel injectors would need cleaning also. I bought an extended warranty and a service plan - neither of which helped in reducing my cost except for a lost key. Sorry to say this but it seems rather suspect to me. More

Excellent Service and Attention This salesman brought a lot of happiness to my family when he was able to match us with the car of our dreams. His attention to my family was very pro This salesman brought a lot of happiness to my family when he was able to match us with the car of our dreams. His attention to my family was very professional and caring, it was as he was not a salesman but rather a friend that guided us towards an excellent product. I can't tell you first hand that it will not be the last vehicle that I purchase from him. More