Braman Honda of Palm Beach

Great Experience I was helped by Julio Tores. Amazing experience. The finance manager really worked numbers. Thanks Omar & Julio. I will be buying another car from you I was helped by Julio Tores. Amazing experience. The finance manager really worked numbers. Thanks Omar & Julio. I will be buying another car from you. Thanks for extending great service. More

Shady and a waste of time We had a horrible experience at Braman Honda. We were ready to purchase a CRV, within 2 weeks. Just like any good shopper, we called all dealerships i We had a horrible experience at Braman Honda. We were ready to purchase a CRV, within 2 weeks. Just like any good shopper, we called all dealerships in the area to get some pricing, since we knew the exact model/color we wanted. The guy at Braman insisted we come in, and said he couldn't give us a quote over the phone. So a few days later, we drove an hour to visit the dealership. It was the most annoying visit we've done to ANY dealership by far. First of all, there was a real pushy guy out front who immediately began stalking us. We barely got a chance to get out of the car, and he was completely blocking the entrance. Of course the magic words were: 'we already spoke to .... on the phone' and he backed off. But the guy I spoke to on the phone wasn't there, even though I called in advance and he was supposed to be. They said he had just gone out 'for a little bit'. So his 'partner' gave us a test drive. This guy was really nice and very knowledgeable, and this was the best part of the trip. Unfortunately it went downhill from here. After the test drive they made us wait for 30 minutes (why? I just wanted pricing??) and finally yet another guy came in and made us move to another office. This guy wasn't even the one I called, or the one from the test drive. When we told him which vehicle we were interested in, and asked about availability and for a quote it took him a whole 30 minutes to give us a tiny business card with 1 number on it. Ridiculous! At other dealerships they will give a full on printed quote in less then 5 minutes. Not this guy, the first 20 minutes he kept talking and talking about our trade-in and rebates and incentives through Honda that might change so that if we were going to purchase in a week from now it wouldn't be the same and therefore he couldn't give us a quote. I had to ask him flat out 3 times if he could just set up a quote for us so we'd have a general idea of their pricing, but he kept talking around it and giving us funny business. All in all, he seemed very shady....and not willing to give us a quote. Well, that's just fine. 3 Days later we purchased from Ed Morse, where all the guys were straightforward and they gave us a TRULY good deal (without 'incentives' and talking about our trade-in). ALWAYS negotiate on the sticker price of the car!!! More

I love Honda! Thank you to Michael Garvey and Juan Montalvo for helping me with my lease. This is the second time I have worked with Michael and both times, he has Thank you to Michael Garvey and Juan Montalvo for helping me with my lease. This is the second time I have worked with Michael and both times, he has done an exceptional job from start to finish. I appreciate his manner and care throughout the entire process! Juan also was great! He listened to my concerns and worked with me to find a good balance, to get the payments to where I wanted it to be. Overall, I am very pleased and will use Honda again in the future! Blessings, Charity Jackson More

Highly Recommend Braman Honda Palm Beach! December 2014: We worked with Martin Suarez to find the car that fit our budget. He was patient and listened to our concerns, and in the end sold us December 2014: We worked with Martin Suarez to find the car that fit our budget. He was patient and listened to our concerns, and in the end sold us a new Honda Accord! Jose Santiago was also involved in our purchasing process and made us feel genuinely welcomed to the dealership. Ricardo Plaza was our financing contact. He was took the time to answer our questions and explain the warranty options to us, ensuring that we fully understood and were comfortable with our selections. Overall, it was an excellent experience and we would highly recommend Braman Honda of Palm Beach to everyone!! We never felt pressured into buying the car/options/warranty. Throughout the process, they provided all the information and answered all our questions, allowing US to make an informed decision. We truly appreciate their time and customer service! Thanks Martin, Jose, and Ricky! When the time comes to buy another car, we'll be back! More

Buyer Beware of this Dealer These guys at Braman Honda of Palm Beach will get you for every nickel if you let them. I was unfortunate to have been over tired, and half way sick w These guys at Braman Honda of Palm Beach will get you for every nickel if you let them. I was unfortunate to have been over tired, and half way sick when I went to purchase a new car from them last week. They took full advantage of me, and wore me down through making me wait for more than an hour to finish the financing. Man they really seemed SO trustworthy too!! What a joke!! I made the mistake of saying that I probably need a co-signer because of a lack of established credit. Of course they love that! First I was told that I would pay around 8.9% interest, and I said Okay. They said I was lucky to get this deal. The price on the car was agreed to with salesman Alex Acosta who did a great job, and was the only positive in the whole experience. Alex presented an out the door price of $26K, which was a good price. He turned me over to the financing Pro Om Prakash who is a master of his trade. Such a nice, patient and funny man. Beware however that he is a WOLF in sheep's clothing. This nice man is an expert at slipping in costs without informing you. He is part magician and part hypnotist. On my bill he slipped in the GAP coverage for $790, through Progressive the same coverage costs around $110. He also slipped in the Mechanical Failure protection plan for $1576 without ever even letting me know. Add to that the service contract which he said was included. Free oil changes, etc.... Failed to mention that this too cost me $790. I also got signed up for the Road Hazard for $410 without ever being asked. Just told me I was covered for tire damage. I have a tracker installed in my car for $349, he said this was also included, but never that I had to pay for it. More strangely the price agreed to with Alex of $26K somehow turned into $27K. Can't find the paper he made me sign before it went to financing. Probably done by design. Should have known going into Om Prakash's office which was locked to the outside. Maybe to keep irate swindled customers from getting to him after they figure out what he did??? Before the signing he told me that he got my interest rate, and monthly payment down for me. Then I just was presented with a ton of papers to sign where he said there was no reason to read them, just let's sign and get it over with. My friend who co-signed even noticed that he had his hand covering some writing which turned out to be pricing info. At the very end the really long pricing document was presented, which I we signed without any explanation from him. Just sign and let's go get your car!!! So they scammed me into around $5 K in extra charges, many of which I will be cancelling. They also got over $2K in down payment. Hope they had fun with that. Be very careful if you must go to this dealership, they are very good at getting every last dollar out of you. More

Air Bag Safety Recall This has been a horrible experience- I have never dealt with a company that treats clients in a more disrespectful way- I have called at least 15 time This has been a horrible experience- I have never dealt with a company that treats clients in a more disrespectful way- I have called at least 15 times and the person answering their line 561-966-5002 keeps hanging up the phone as soon as they answer the call. This is outrageous! I asked to speak to the manager and they transfer me to someone's voice mail by the last name Benjamin- at this point I don't even believe that. Is Their Manager- I Was there 3 weeks ago when I brought my car as soon as I received notice in The mail- A gentleman by the name Yeovanni ( the name is spelled different ) told me he would get back to me in 10 days- still waiting !! This is a safety issue and I understand that there could be a delay since it is a massive amount of cars involved In The recall but a reunir phone call or follow up to let customers know they are working in tj is the least they can do!!! I will not buy a Honda anymore !!! And I have been a Honda customer over 20 years! More