Braman Honda of Palm Beach - Service Center

My experience with Brahman Honda once again was a pleasure. Paolo Rossi was very helpful, mannerly and informative. I am very happy with my new Insight and hope to get good mileage. I will recomm pleasure. Paolo Rossi was very helpful, mannerly and informative. I am very happy with my new Insight and hope to get good mileage. I will recommend Mr. Rossi to my friends and family. Thank you, Concetta More

On 2/15/11 my 2008 Accord would not start. I received a jump start from a neighbor and proceeded immediately to Braman. I had no appointment but was greeted immediately. I was informed that it would be a jump start from a neighbor and proceeded immediately to Braman. I had no appointment but was greeted immediately. I was informed that it would be a wait, or I could go home, to determin the problem. When I explained that I had my handicapped husband in the car, Sean McCarthy arranged to drive me home personally, as the courtesy transport car was out and would be for several hours. Our problem was turned over to Herb Solomon and we were driven home. A call from Mr. Solomon informed me that the battery was replaced, but he would like the car to be kept overnight in order to do a full electrical check. I agreed. I also informed Mr. Solomon that I needed the car first thing in the morning to take my husband to dialysis, and was told that the courtesy car could come at 8a.m. Unknown to Mr. Solomon, the courtesy driver had several customers to take home and he called me and said it would be 9:30 before he could be at my home. I then tried to arrange for a neighbor to take my husband. However, about 5 minutes later, Mr. Solomon called me and asked if I was ready so that he could come, personally, and pick me up. Of course I agreed. From the time that we purchased our Accord in October 2008 to the present, we have experienced outstanding service and felt that our experience with Mr. McCarthy and Mr. Solomon should be shared. THANK YOU TO ONE AND ALL. We do not hesitate sharing our name. More

Went there to have an oil change and instead came home with a new car....My wife went over to talk to a salesman while we were waiting and he was able to structure a deal that I felt was great for us...Sa with a new car....My wife went over to talk to a salesman while we were waiting and he was able to structure a deal that I felt was great for us...Same car payment as before for a car that had everything we could have wanted....For us this was definitely a win win situation.....The salesman and the person that finalized the financing for us were professional and super-friendly.....I've had less than great experiences at other car dealerships in the past both for purchasing as well as servicing a car...Braham Honda knows how to do business and puts the "C" back in customer service More

ANDY WAS A GREAT SALES PERSON LISTEN TO ALL MY NEEDS MY CAR WAS IN THE SHOP GETTING A OIL CHANGE AND TALKED ME INTO CHANGING MY CAR. GRAT PERSON AND I WILL RECOMMEND HIM TO ALL MY FAMILY AND FRIENDS THAT W CAR WAS IN THE SHOP GETTING A OIL CHANGE AND TALKED ME INTO CHANGING MY CAR. GRAT PERSON AND I WILL RECOMMEND HIM TO ALL MY FAMILY AND FRIENDS THAT WANT A HONDA. IT WAS A PLEASURE DEALING WITH THIS DEALERSHIP " NO PRESURE " More

Well Service what service over charging for tires. Can't even get to the service dept to ask a question in regards to your suv, car, golf cart. after numerous holds, transfers to other depts. Rudeness on th even get to the service dept to ask a question in regards to your suv, car, golf cart. after numerous holds, transfers to other depts. Rudeness on the phone I would warn all to stay far away from this place at least for your own peace of mind. The main reason i even took my suv their was ive been paying them for some time for work that did not have to be paid the only thing i wanted was to get my info from all of the services they have provided so i can submit them in to my insurance for reimbursment. as i mentioned with the tire i took it in they said i had a nail in the sidewall wanted to charge 152 dollars for a brand new tire. Now i took my suv and said tire to of all places Walmart it was fixed for 12.95. their was no nial in the sidewall they plug it up and i was on my way in under 30 mins it was an hour before this dealership even came back to tell me that i had to buy a tire. Like i said if want some peace of mind avoid this dealership. But if prefer dealing with people that would drive a crazyman sane by all means i wish you good luck really i do More

I live on Long Island, NY and have a place in Wellington. We routinely use our 2007 Element for road trips. It's probably the most comfortable long distance car on the road. Can drive for 20 hours straigh We routinely use our 2007 Element for road trips. It's probably the most comfortable long distance car on the road. Can drive for 20 hours straight without and aches or pains. Now about Braman. I had brought the E into Huntington Honda complaining about the AC. They told me all Es' have poor AC. Then about a year ago my son-in-law borrowed the E and complained about the AC. I told him that's the way it is supposed to work - he said bull! Anyway, my wife and I had sweltered our way into Fl and the E needed service. Went to Braman met with Ray Graham (Excellent Guy to work with) - he checked it out and about 3 hours later told me the car was ready. Seems there was a crushed O ring that happened at the factory. We now have the coldest air in the world. Went to Huntington Honda complaining about drive train noise. They charged me about 250 for differential oil. I still had the noise. Went to Braman - Ray diagnosed the problem and it was fixed for $118.00. My tachometer stopped working - went to Huntington. They replaced a module that was under recall. I got in the car and the tach was not working. Told the service advisor and was told they have to diagnose the problem and would have to charge me. Drove to Fl (no not for that problem) and saw Ray. An hour later the tach was fixed - they replaced a sender unit at NO CHARGE - WARRANTY. I can't say enough about the quality of the dealership and in particular Ray Graham. When we move to Fl this summer I will be buying a new Honda from Braman. Good Service leads to solid Sales. More

After getting the routine about why they "have to" charge a dealer fee to cover things like a safety checks on used cars, shortly after buying a used Jeep we found the break lights didn't work when the headl a dealer fee to cover things like a safety checks on used cars, shortly after buying a used Jeep we found the break lights didn't work when the headlights were turned on. After three trips to Braman, the service center still didn't have the break lights fixed right. Though Braman wasn't charging for the repair, not that they actually made one, we finally went to Jeep and had them do it right. As for the supposed "safety check" that they do on used vehicles, it must not include the hydraulics that hold up the hood. Those were shot, as we pointed out, and Braman had to replace those before we drove the Jeep off the lot. We also took our Honda there to get the timing belt changed. We called around to several prices and were surprised to find Braman's price was quite competitive. We figured that as a Honda dealer who works on Hondas all the time, they'd be able to do a good job. Wrong!!! Three trips to the service center is what it took to get the timing belt job done right. More

I just went in to"buyout" my Honda. Thought it would be a simple process. Wrooong! After telling them numerous times I did not want to look at other cars, I was then forced to sit and wait with my 10 month o simple process. Wrooong! After telling them numerous times I did not want to look at other cars, I was then forced to sit and wait with my 10 month old son for 2 hours while my car was being given a "safety check" which is required before I could do a buyout. The only problem they said was a broken outside lens for the parking light. Ok, fine. Is that all, I asked. Yes that was it. That was coming not only from my sales guy but as I walked towards the cafe area, I could hear a few other men(manager's maybe) saying she needs to get that light fixed, period. Well, not only did I purchase the headlight kit, I had my boyfriend install it at 10:00 that night so I could bring the car back first thing the next day and get it over with. Again, I enter Braman Honda of Greenacres with my 10 month old and 2 hours later, yes, that was 2 hours later they come back and say now my brakes have to fixed. What!!! Why didn't you tell me this yesterday when you had my car for 2 hours in the back, I asked. Well, we didn't check that far was their comment. Unbelievable!!! I figured they were stumped when I came back with the light fixed and they hadn't made any money off of me yet. When i asked to speak with a manager, they sent over the service manager, Gonzalez is his last name. When I asked him why no one mentioned the brakes the day before he said they didn't get that far. I said you had my car for 2 hours, wouldn't that have been one of the first things to get checked since it was a "safety check". His comment was, well that's our safety check, if you go and crash into a brick wall that's your problem. That's what he said to me as I'm holding my 10 month old son. Yes, he reduced to me to tears after that. What a heartless, cruel thing to say to a mother and her child. Well, they eventually did get more money out of me and 3, yes 3 hours later, I finally left that place with what little dignity I had left. You know that movie Snakes on a Plane, they filmed it in the wrong place. The real ones are located inside Braman Honda of Greenacres(Palm Beach). More