Braman Miami Hyundai

Great service, Jose in sales was able to make this deal happen. Also, thank you Antonio in financing!!! happen. Also, thank you Antonio in financing!!! More

This review ONLY reflects the service provided by the individual to whom I was delegated by the original salesperson whom I had contacted weeks before going to dealership trying to expedite the process o individual to whom I was delegated by the original salesperson whom I had contacted weeks before going to dealership trying to expedite the process on the day of the actual lease signing. Larry was that person, and although the process itself was unnecessarily long-an issue the dealership's management should attend to by reviewing how to remove unnecessary steps of the sales process (i.e. having sales people going back and forth to the finance person to finalize the deal. Dealership should allow the sales person to be the one conducting the deal from A to Z as The Collection does) Larry was the reason I ended up staying. Larry was extremely patient, helpful, and understanding as he actually listened to my requests, terms & conditions, and was the ONLY reason why I actually ended taking the Hyundai Palisade lease. Larry is a kind person, a good listener, and someone I will definitely consider in the future when my husband is ready to change his current GV80 lease, also from Braman. The reality is we should NOT give the dealership itself the opportunity, but thanks to Larry we will definitely go back to him. It made very happy to have him as my salesperson and actually be his first sale ever. This review is to correct the oversight of not pointing him out in the survey sent by the dealership and I want to make sure that whoever reads this and goes to Braman seeks him out as there should be more salespeople like Larry. Thank you again Larry! R. Sanchez More

Larry J Morillo Salesperson! I had the pleasure of working with Larry J. Morillo at Braman Hyundai, and I couldn't be happier with my experience. I recently purchased a Mini Coo I had the pleasure of working with Larry J. Morillo at Braman Hyundai, and I couldn't be happier with my experience. I recently purchased a Mini Cooper from the dealership, and it was Larry's first sale in that capacity. Despite it being his first sale in this particular brand, Larry displayed an impressive level of patience and professionalism throughout the entire process. I must admit that I can be a challenging customer, especially when it comes to car dealerships. I tend to be cautious and skeptical, often cutting through the sales pitch to get to the facts. However, Larry's unique personality and approach won me over. His genuine care for my needs and his willingness to address all my concerns made the decision to purchase the car an easy one. What truly stood out was Larry's ability to build trust. He took the time to understand my preferences and requirements, and he went above and beyond to ensure that I felt comfortable with my choice. Larry's professionalism and dedication to customer satisfaction are qualities that set him apart in the industry. Thanks to Larry, I am now the proud owner of a Mini Cooper, and I couldn't be happier with my purchase. I want to express my sincere gratitude for his exceptional service and for making what could have been a stressful experience into a smooth and enjoyable one. If you're in the market for a car and want a salesperson who combines professionalism, patience, and a genuine passion for customer satisfaction, I wholeheartedly recommend Larry J. Morillo at Braman Hyundai. You won't be disappointed. Thank you, Larry, for your outstanding assistance and for making my car-buying experience a positive one. More

Excelente attention, fast service and very good saleman and finance. The best dealer in miami, florida and finance. The best dealer in miami, florida More

Despite having purchased the supposed latest 2023 model, my car has required multiple visits to Hyundai before the first 6 months even concluded. The most recent instance was on July 10th, and it's been ove my car has required multiple visits to Hyundai before the first 6 months even concluded. The most recent instance was on July 10th, and it's been over a month with no communication about the ongoing status of my car. Despite my attempts to reach out, there has been no response. The battery has failed twice, and their solution was to buy a portable battery charger – an inadequate solution for a new car. Rather than offering effective solutions, they're calling me to extend my rental car arrangement but no for tell me what happen with the car. It's frustrating to encounter these issues in a new car and disappointing that the dealership has not provided better solutions. More

I was looking for a deal of an used car. The car I bought was or is around 18000 the seller, Mr. Joe sold it for 21.000 and said there was not negotiation. I feel ripped off. And he said any The car I bought was or is around 18000 the seller, Mr. Joe sold it for 21.000 and said there was not negotiation. I feel ripped off. And he said anything you need call me and I did and never responded. One day I ll learn how to negotiate but in the mean time Im coming back there no more. I know you have to make a sale but at least just some decency would not be bad. More

My vehicle was in their possession since January 2023 for minor repairs. They unfortunately ended up saturating my interior with water, so they provided a free service to remove mold spores and provided some minor repairs. They unfortunately ended up saturating my interior with water, so they provided a free service to remove mold spores and provided some warranty services. I received my car back from the dealership last week, upon drop off I notice scratches and dings all over the vehicle exterior. I notified the dealership and they told me they could repair it. They keep delaying this further and I've lost all faith in this dealership. I would like the damage to be repaired by a 3rd party at this point as they are failing to respond or remedy the situation in a timely manner. I was to bring in the car for inspection today, they asked me to wait to do so because they lacked loaners. As of today, they cannot inspect the car because my service advisor is off and they do not have any loaners. They escalated the case internally once more in hopes to get me a loaner, but I am now seeking outside Counsil in this matter. More

Re: Purchase of new 2023 Ioniq 6 SEL Salesperson Eduardo Calderon continued to send me pics via text of important documents which were too small to read on a smartphone. Each time I had to ask him t Eduardo Calderon continued to send me pics via text of important documents which were too small to read on a smartphone. Each time I had to ask him to send them by email as a pdf. He did send them by email but not as a pdf as I requested….He sent me the same digital pictures. Upon picking up the vehicle nobody offered to even show me anything about the dashboard electronics or how to drive my first electric vehicle. They didn't even show me where the control is to put the vehicle in drive, reverse and park. I had to search for it myself and eventually realized it is to the right of the steering wheel. They did however show me how to set up Hyundai Blue Link and connected me via the app for Electrify America. The morning after I picked up the vehicle, I checked the tires COLD and they were all 4lbs below the manufacturers recommendation. Front were 32 and should have been 36. Rear was 33 and should have been 37. I was shocked to see that nobody pumped the tires to the correct pressure prior to delivering a new vehicle. No follow up personal touch by Eduardo Calderon via phone or even by text after picking up the vehicle on Saturday 4/15/23 and today is Wednesday 4/19/23. Why would I want to refer my friends to Eduardo Calderon when he does not follow up? Also, Eduardo was not there when I picked up the vehicle. He only told me via text that morning that he would not be there. On the positive side, I will say that the manager at Braman Hyundai gave me an excellent price on the vehicle. Eduardo appeared to be mostly interested in his commission instead of truly helping me. I may recommend Braman Hyundai, but I will not recommend Eduardo Calderon. More

Very professional group Loved Gus Guerra, David Del Rio and Eduardo, my salesman.. All responsive and patient! Worked out a fabulous deal! And a bonus free lunch! And a great Hyundai car! and Eduardo, my salesman.. All responsive and patient! Worked out a fabulous deal! And a bonus free lunch! And a great Hyundai car! More

I had the most amazing purchase experience, professional, courteous and fair, my sales person Vanessa DEL-Sol was absolutely awesome, very communicative, she fought for me to have the exact car I wanted, courteous and fair, my sales person Vanessa DEL-Sol was absolutely awesome, very communicative, she fought for me to have the exact car I wanted, she cared gave me her personal number, and was available 24/7 even on her days off.. (don't abuse it!) super easy, quick and transparent process - shop around if you have the time, but you wont find a better deal or better treatment anywhere else. support good dealerships like this one! More