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Brandfon Honda
Branford, CT
1,282 Reviews
Brandfon Honda offers exceptional Sales, Service and Parts for all your automotive needs. We have the flexibility and patience to make your car buying experience more pleasant than you'd ever expect!
Please visit our website to view our large selection of new and pre-owned vehicles. You can also schedule service for your current vehicle or order parts online. And don't forget about our $19.95 express lube and car wash!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,282 reviews
August 22, 2011
My visit to Honda was easy, educational about my car, and made comfortable by the great staff at Honda. Most notably, Randy was so helpful to spend some time telling me about my car and why it's important to made comfortable by the great staff at Honda. Most notably, Randy was so helpful to spend some time telling me about my car and why it's important to pay closer attention as it approaches 7 years and 100,000 miles. He even came to talk to me during my oil change in the waiting room to explain what was found and some things that I should think about maintaining in the coming weeks and months. I appreciated his honesty and sincere help. Honda is lucky to have a dedicated professional on their staff in Branford. More
by marc1120
August 21, 2011
Randy was excellent. I went for an oil change and visor replacement (2007 Civic - these break apparently). Visor was replaced without charge. I didn't wait very long. Free coffee. Wifi. replacement (2007 Civic - these break apparently). Visor was replaced without charge. I didn't wait very long. Free coffee. Wifi. More
by jamesbyu
August 20, 2011
The service I received was great, especially the customer service. As soon as I pulled up, I was greeted by Amanda Stonebank. She was very friendly and easy to talk to. She was helpful in arranging a courtes service. As soon as I pulled up, I was greeted by Amanda Stonebank. She was very friendly and easy to talk to. She was helpful in arranging a courtesy shuttle to and from the dealership. Overall, it was a great experience. More
by ecohen06
Employees Worked With
Amanda Stonebank
August 19, 2011
I brought my car into Branfon last week because of lock problems I was having. Amanda was very nice and took the time to update my records and really understand what was the problem with the vehicle. She problems I was having. Amanda was very nice and took the time to update my records and really understand what was the problem with the vehicle. She set me up with a ride to work and sent me on my way. Once the vehicle was done she called promptly and explained what was wrong with the car and that the issue had been resolved. It was a pleasure working with Amanda and Branfon. I have always had good experiences at Branfon but I think Amanda has taken the top spot for me so far. More
by guando23
Employees Worked With
Amanda Stonebank
August 19, 2011
THE SERVICE WAS GREAT THIS MORNING.I HAVE NO PROBLEMS. THE SERVICE WAS GREAT THIS MORNING.I HAVE NO PROBLEMS. AND THE SERVICE WAS IN A TIMELY MATTER. AND JON WAS VERY HELPFUL. HE ANSWER ALL MY QUESTION . THE SERVICE WAS GREAT THIS MORNING.I HAVE NO PROBLEMS. AND THE SERVICE WAS IN A TIMELY MATTER. AND JON WAS VERY HELPFUL. HE ANSWER ALL MY QUESTION .THANK YOU HONDA DEALERSHIP. More
by anita0922
Employees Worked With
Jon Carter, Jon Carter
August 19, 2011
This is one of the best service departments I have seen in many years. When my car was ready, the service manager even walked the lot with me to get my car. Most other dealers, let you find it yourself. I in many years. When my car was ready, the service manager even walked the lot with me to get my car. Most other dealers, let you find it yourself. I used to take my car to another Honda dealer but Brandfon Honda is proven to be much better all around. More
by pauldmon
Employees Worked With
Tommy, Tom Peters
August 18, 2011
Great price for Oil Change. Service quotes are a bit pricey, but that's typical for a dealership. Nice friendly service Dept. Close to my work. pricey, but that's typical for a dealership. Nice friendly service Dept. Close to my work. More
by sethhills
Employees Worked With
Joe Whitmore , Tom Peters, Tom Peters
August 18, 2011
Had to bring my ridgeline for a recall. Tom Peters took care of everything. I had my oil changes and service done here in the past but stopped because of length of time it took to complete. But I was ver care of everything. I had my oil changes and service done here in the past but stopped because of length of time it took to complete. But I was very happy this time and whatever they did to change there tone of service to me at least was great. I would recommend them for service in the future and I will attempt to have service done there again. Overall I rate the service very good. More
by xespo
Employees Worked With
tom peters, Tom Peters
August 18, 2011
We purchased our Odyssey from this dealer because of previous experiences. We weren't wrong, we continue to be very happy with the service from Branfon. Furthermore, Joe Whitmore is great, explains ev previous experiences. We weren't wrong, we continue to be very happy with the service from Branfon. Furthermore, Joe Whitmore is great, explains everything, and couldn't be more helpful! I look to deal with Joe whenever I go in for service. He has obviously had many years of experience, and I look for someone like this when dealing with my automobiles. It's nice to find someone who treats you like a human being as opposed to "an opportunity to make money"! Thanks again, A Satisfied Customer More
by fwmah3000
Employees Worked With
Joe Whitmore
August 18, 2011
I recently moved from Florida to New Haven, and after the long drive, my car began overheating. I took it to another Honda dealership in the New Haven area, but the service department wanted to charge me $25 long drive, my car began overheating. I took it to another Honda dealership in the New Haven area, but the service department wanted to charge me $2500 and unnecessarily replace several parts that I had just had replaced. When I brought the car to Brandfon Honda, they were much more straightforward with me. I ended up paying only $200 and drove back home without the car overheating. My service representative, Joe Whitmore, was especially helpful and patient. Glad I could find a honest Honda service place in the area. (Also, they offer a student discount.) More
by rnapier
Employees Worked With
Joe Whitmore
