"LOW PRESSURE SALES, HIGH EXPECTATIONS"
I was in the market for a new car and went to this dealership by a friend's recommendation. As a female walking into a car dealership, it can be stressful and intimidating. However, this was the exception. I made an appointment to test drive the Honda HR-V and was greeted by a wonderful woman who introduced me to my sales consultant Bilal Zafar. I discussed my needs and he actually listened. He never tried to up sell or dazzle me with unnecessary features or packages.. As a single mother who works full time, I am conscious of my budget and did not want to make an immediate decision based on emotion which so many other car dealers attempt. When I fell in love with the HR-V, it was time to discuss numbers. The sales manager Steve gave me the most competitive pricing and treated me with respect throughout the entire process. They exceeded all of my expectations and never tried to pressure me into buying before I was completely satisfied. Nothing is worse than going into a dealership and hearing, "What do I need to do today, to get you to buy right now?" We live in a world where consumes are more sophisticated and this is one of the few dealerships who recognize that. I highly recommend asking to meet with Bilal because he is such a delight and I can't wait to work with him again.
"My salesperson was great!!!"
She listened to my budget request and actually got me into the car with the payment schedule I needed. She was funny, personable, and knowledgeable about the vehicle I wanted. I called this poor lady constantly after I bought the HRV because even though she showed me how to operate the sound system, I still couldn't figure it out. She was patient with me and helped me each time I came back. If you want to buy a car go to Branfon Honda and ask for Joanne Panzo. She is great!!!!.
"Service provided to me"
I have purchased 2 cars now from Chris Augur. Chris is extremely professional and friendly. Chris has gone above an beyond with providing a high level of service both times. I have referred other to Chris as I know there will not be the high level sales push. If you are looking to work with someone who is friendly, professional and knowledgeable, I would highly recommend Chris!