Brandfon Honda

I purchased a used vehicle (not a honda) a little over 6 months ago. My sales associate was awesome and the business manager was helpful, hard working, and attentive. My issues are this though: with-in we months ago. My sales associate was awesome and the business manager was helpful, hard working, and attentive. My issues are this though: with-in weeks of buying the car the entertainment system FAILED and a clunking noise in the rear of the vehicle. I was told the entertainment system wouldn't be paid for, at best we could do a 50/50 split because it wasn't a safety concern. The clunking noise that i mentioned was diagnosed as an issue with the front right tire, but the noise persisted after being fixed. Come to find out it's a worn out control arm in the REAR where i mentioned the noise was initially coming from (too late now that I have no warranty). My advice to you is this; only buy a HONDA from a HONDA dealership, and a BMW from BMW dealership, JEEP from a JEEP dealership, etc. It's clear that the attention paid to other vehicles on the lot lacks if it has no HONDA emblem visible. Again, the sales and finance manager were great, but the used car manager could have done a little more to a.) make sure things were good before selling the car, and b.) being a little more accommodating to issues that happened with-in days and weeks of buying the vehicle. More

Daniel Vargas took care of the sales end of our car buying experience at Branfon Honda. We were very happy to deal with a genuine,honest,and good natured salesperson that was happy to let us go at our buying experience at Branfon Honda. We were very happy to deal with a genuine,honest,and good natured salesperson that was happy to let us go at our own pace yet be right there one step ahead of us to answer any question or address any concern that we brought to his attention. During our negotiating process, he clearly relayed our expectations and worked with the Business Manager to get the deal that we wanted. He is an asset to the dealership and is one of the reasons we will be coming back for our next purchase. More

Simple oil change. 1 hour later I heard "Having difficulty getting your vehicle on the lift" 1/2 hr later I left without service & peace of mind. I went to Valvoline the next day 20 minutes later m difficulty getting your vehicle on the lift" 1/2 hr later I left without service & peace of mind. I went to Valvoline the next day 20 minutes later my van was service fluids checked and tires rotated. My Odyssey has been service at least 5 times at Brandf-up and now I'm wondering if my oil has ever been changed or I was I just charged??? By the way even when appoinments are scheduled I have had to wait 2+ hrs that's insane... actually having returned for that service was insane. I have already sought out another dealer and shame on Earl for asking for feedback after I already provided it face to face! More

Went to the dealer to fix a problem with the key remote. Randy told me about a recall for the key, said it would take about 45 minuets. All was fixed on time key works great. Thank you all please keep up Randy told me about a recall for the key, said it would take about 45 minuets. All was fixed on time key works great. Thank you all please keep up the great work More

I would like to compliment Kathryn Woodford on her professionalism. She responded to my inquiries promptly and comprehensively. Let me point out that in my dealings with other dealerships, none exhib professionalism. She responded to my inquiries promptly and comprehensively. Let me point out that in my dealings with other dealerships, none exhibited these characteristics. The others did not reply in a timely manner nor did they provide answers to my specific questions. Kathryn provided all the information I needed about the car I was interested in, and she also offered additional models for me to consider. I will recommend her to my friends and relatives. More

The staff of the Branford Honda Dealer are very nice. The service is great, and they take their time on making sure your car is in perfect conditions. service is great, and they take their time on making sure your car is in perfect conditions. More

Kathryn Woodford was extremely friendly and very knowledgeable about the car I was inquiring about. Unfortunately I was not able to purchase the vehicle, but whan ready to, I would contact Kathryn t knowledgeable about the car I was inquiring about. Unfortunately I was not able to purchase the vehicle, but whan ready to, I would contact Kathryn to purchase from her. More

Chris S.made this the easiest car purchase of my life. He was responsive and did not waste time. He exceeded our expectations. Matt Goodwin handled our financing in an efficient and professional manner. H was responsive and did not waste time. He exceeded our expectations. Matt Goodwin handled our financing in an efficient and professional manner. He clearly outlined and explained all of our financing options. More

The dealership was no pressure and sales staff was professional and courtesy while providing a great environment. Sales staff was able to answer all our questions, while making themselves available t professional and courtesy while providing a great environment. Sales staff was able to answer all our questions, while making themselves available to any questions in the future. The following day we were contacted by the owner of the dealership, who thanked us for buying the car from his dealership. The only reason a call came because he was unavailable when we picked up the car, as he generally speaks with and thanks all new owners. I have never had such an enjoyable car buying experience and would recommend this dealerhip to anyone. More

Be very afraid Don't walk, run away from this dealer. They could not possibly be less interested in doing a good job or caring about how the customer is treated. Ser Don't walk, run away from this dealer. They could not possibly be less interested in doing a good job or caring about how the customer is treated. Service and attitude have gone down hill so much I would go anywhere else but here for my future purchases and service. More