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Brandfon Honda - Service Center

Branford, CT

3.3
461 Reviews

461 Reviews of Brandfon Honda - Service Center

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November 28, 2011

Brandfon Honda's service department staff are knowledgeable and friendly. They're always concerned about the value of my time. Once they've completed service on my vehicle they expalin exactly More

by eweyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Mastri
Dec 04, 2011 -

Brandfon Honda responded

Thank you for being a great customer of Brandfon Honda.Your suggestions are always appreciated and welcomed. Thanks again Earl Mastri Service Manager

November 23, 2011

again, amazing. Always very polite. Service always fast. Waiting area always very comfortable. Would recommend to others. Prefer over going to run of the mill type oil sevice locations More

by jshuff27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Dec 05, 2011 -

Brandfon Honda responded

Thanks for the review. It means a lot to know you are satisfied with your service experience. Randy Newton Service Advisor

November 23, 2011

Brought car in for routine oil change, have repair to visor, and identify engine noise. The oil was changed and noise was identified as serpentine belt. Given quotes for visor and belt replacement. More

by remotop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Tom Peters
November 22, 2011

I have always been very satisfied with the friendly, I have always been very satisfied with the friendly, efficient and competent service I have received for the three different Honda cars that I have More

by jamesbarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Whitmore
Dec 08, 2011 -

Brandfon Honda responded

Thanks for taking time to give a service review. It was my pleasure to serve you. Joe Whitmore Service Advisor

November 20, 2011

I have been bringing my car to Brandfon Honda since 1991 and I have always been satisfied with my experience. The employees are always very helpful and friendly. Since there is little turn over in the staff More

by hmkelly500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Newton
Nov 28, 2011 -

Brandfon Honda responded

Thanks for the review. It always means a lot to hear from our long-term customers. Let me know if I can do anything for you in the future. Randy Newton Service Advisor

November 18, 2011

Real frendly and knowledgeble. I went in for a reacall and the dealership was able to help me right then and there in a timely fashion. Also got a quote for winter tires wich i found it to be real fair. T More

by ccostescu
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Tom Peters
November 18, 2011

I always bring my car to Branfon for servicing. I trust the work that they do - though I do find the cost of labor pretty high. Yesterday I had Joe. Joe is always professional, helpful and efficient. More

by anunz101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Whitmore
Dec 08, 2011 -

Brandfon Honda responded

Thanks for the great review! We are always working to lower cost and keep quality high. Joe Whitmore Service Advisor

November 16, 2011

Staff was attentive and helpful. Identified my squeaking brakes problem and will repair my seat belt as covered by warranty. Time for repair was reasonable. More

by boback
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Carter, Jon Carter
Nov 23, 2011 -

Brandfon Honda responded

Thank you for your kind survey. We’re glad you like our service. Hope to see you again soon! Jon Carter Service Advisor

November 12, 2011

Compared to many of the Honda dealerships I dealt with, this is by far one of the best. Special thanks to Amanda Stonebank-Service department. More

by rnazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Stoneban
Dec 05, 2011 -

Brandfon Honda responded

Thank you so very much!! I truly appreciate your thoughtfulness and also for taking the time out of your busy schedule to acknowledge me! Happy Holiday! Amanda Stonebank Service Advisor

November 11, 2011

I have generally had a good experience with the service department - with one exception. I only have my car serviced at this dealership. I am sure it is costing me more overall, but I think knowledge, exp More

by jkainsworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe/Glenn
Dec 08, 2011 -

Brandfon Honda responded

I look forward to seeing you again. It’s always been a pleasure to have you as a customer. Joe Whitmore Service Advisor

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