461 Reviews of Brandfon Honda - Service Center
Amanda, my service rep, went out of her way to be helpful and as cost-conscious as she could for me. We have a 2000 Honda civic ex with 161,000 miles on it. We've had several major repairs in the last coup and as cost-conscious as she could for me. We have a 2000 Honda civic ex with 161,000 miles on it. We've had several major repairs in the last couple years and I wondered if we would be throwing good money after bad. She scheduled me for a loaner, and did all she could to contain costs and also reassure me that the car was still worth the investment. At the end, she explained that we would need no major repairs for another 40-50,000 miles, and given the new struts, shocks, tires, bushings, bolts, and an axle seal, it would ride like a new car. Sure enough it did! She and (Sam?) who was on when she was off in the middle of the repair kept in excellent phone contact with me as well. While the repairs were pricey compared to Pep Boys, they are always done well. And she said, "you'll get 300,000 miles out of this car if you keep maintaining it as well as you have. And when you bring it in with 300K, I'll probably tell you it'll be good for another 20K." More
The Service Department always provides excellent service. They explain what they are going to do & why, with an estimate of the cost. They only do service which is needed on the car. They provide great ad They explain what they are going to do & why, with an estimate of the cost. They only do service which is needed on the car. They provide great advice & keep me informed on the status of the repairs. I usually wait for the car so they try to get my car completed as quickly as possible. Jon Carter & Tom Peters usually take care of me when I bring my car in for service & they are always knowledgeable & friendly. Thank you Brandfon Honda! More
Outstanding service, professional attitude, and a most pleasant environment. The service was completed on time and in a professional manner. I would highly recommend Joe Whitmore at Brandfon Honda! pleasant environment. The service was completed on time and in a professional manner. I would highly recommend Joe Whitmore at Brandfon Honda! More
Always have a positive experience when I go to Brandfon Honda for any type of problem with my Honda Accord. They are very courteous and helpful and go out of their way to help or find an answer to the pro Honda for any type of problem with my Honda Accord. They are very courteous and helpful and go out of their way to help or find an answer to the problem. The waiting area has wi-fi, tv, water and even a room for the kids. I would definitely recommend Brandfon to my family, friends and co-workers. More
The service at brandfon is always great, I can always get a service appointment they have great hours, the staff is always friendly, & I never leave feeling like I've been swindled into service I didn't need a service appointment they have great hours, the staff is always friendly, & I never leave feeling like I've been swindled into service I didn't need. Would reccomed the 1000 times over!! More
I was very pleased with the prompt and very effective service. All of the employees that I dealt with were very polite and conscientious. Rosemarie service. All of the employees that I dealt with were very polite and conscientious. Rosemarie More
Excellent service, everything was explained to me with amont it would cost and the time it would take to complete the work. With the wi-fi and desks I have a place to get some work done, as I waited for m amont it would cost and the time it would take to complete the work. With the wi-fi and desks I have a place to get some work done, as I waited for my CRV. More
My visit today was beyond my expectations. All went well great pricing on the oil change. The key module was fixed. Having all this done in a timely manner. great pricing on the oil change. The key module was fixed. Having all this done in a timely manner. More
Excellent service - Was able to make an appointment for service the very next morning, car was ready when expected, maintenance options were explained. Waiting room has wi-fi, telephones, desks, coffee, T service the very next morning, car was ready when expected, maintenance options were explained. Waiting room has wi-fi, telephones, desks, coffee, TV, everything needed to work while waiting for service. More
I recently purchased my second Honda CRV from Brandfon Honda. Their sales staff are courteous and somewhat flexible during price negotiations. Definately not the 'Tank filled with Sharks' that I've encoun Honda. Their sales staff are courteous and somewhat flexible during price negotiations. Definately not the 'Tank filled with Sharks' that I've encountered at other local competitors. The service department is also very professional. One can usually expect their esimate of repair time to be met. However...on a recent visit I was disappointed that a simple oil change kept me waiting far longer than I had expected. Since then I have taken notice that one of their staff has been periodically checking in with the customers in the waiting area to ensure that their wait is not excessive. I would not recommend financing through Honda Financial...For a few consecutive months I had to call and ask why I had not received my monthly statement. I was told that the wrong zip code was submitted by Bradfon Honda and that the problem would be corrected. This I was told every time I found it necessary to call them. I doubt that Bradfon Honda had submitted the wrong zip code because I did receive and initial communication from Honda Financial long before the problem developed. More