Brandon Ford

Great service even without an appointment I called Brandon Ford on Monday 08/25/14 and was told by Maria to bring in my vehicle the next day and to explain the issue I was having. I brought o I called Brandon Ford on Monday 08/25/14 and was told by Maria to bring in my vehicle the next day and to explain the issue I was having. I brought our 2014 Explorer back to Brandon Ford on Tuesday 08/26/14 at 8am or so and was assisted by Tracy Hysell the Service Advisor. I did not have an appointment but that didn't seem to matter as I explained to Tracy that our SYNC application was not working. Tracy immediately assisted me with the vehicle and it was fixed within an hour. I also pointed out that there was a problem with our keyless entry on the drivers side door and Tracy had that fixed as well as I left the vehicle (my option) and received a call at 3pm that the car was fixed. We were able to pick it up the next day. I could not be more happy with the service we received from Brandon Frod and I told Tracy that she did an outstanding job with assisting us with our new (Brandon Frod certified) vehicle. Regards, Andrew Scallon More

Brandon Ford exceeded my expectations It was a wonderful experience! Everyone was so customer service oriented! Jack was great to work with. He listened to see what I really wanted and th It was a wonderful experience! Everyone was so customer service oriented! Jack was great to work with. He listened to see what I really wanted and then gave his input on what was the right option for me. I am in love with my new Escape and surly will be back in a couple of years for a new buy. More

Great Experience! I worked with Lyle and he was great! I never once felt like he was trying to sell me something, but that he was helping lead me to exactly what i want I worked with Lyle and he was great! I never once felt like he was trying to sell me something, but that he was helping lead me to exactly what i wanted. The customer service was great and possibly the most relaxing car buying experience to date. Finance guy, I unfortunately forget his name, but he was also great and very informative! I have no complaints and left with my dream car in amazing condition! Thank you guys! More

Courteous and fast Mall Salling was a pleasure to deal with, no run around, no pressure, very attentive to our needs. Finance guy, sorry forgot his name, also very help Mall Salling was a pleasure to deal with, no run around, no pressure, very attentive to our needs. Finance guy, sorry forgot his name, also very helpful. More

Love Brandon Ford Always a great experience! Thanks for the great job guys! I know I can always count on you to make sure Im in and out in minimal time. Always a great experience! Thanks for the great job guys! I know I can always count on you to make sure Im in and out in minimal time. More

Wonderful team! My car wouldn't start I was at work in Clearwater. The tow truck tooo a long time to come out there and I needed a rental but wouldn't make it by 6. T My car wouldn't start I was at work in Clearwater. The tow truck tooo a long time to come out there and I needed a rental but wouldn't make it by 6. The gentleman I spoke with arranged to have the car for me when I did get there which was a life saver! The next day Anthony from service contacted me multiple times just to give me an update on the car and even came to greet me when I picked it up. They even expedited the service for me because I had to be in Orlando the day after it stopped working. It is a 2012 so I bought the extended warranty and it covered everything. The entire staff was professional and kept me in the loop the entire time. I am very happy and grateful for this team. Thanks Brandon Ford ! More

Best service ever From appointment setting to finishing, the service department is excellent. Robert Lopez is friendly, courteous and very helpful. Love by 2012 Escape. From appointment setting to finishing, the service department is excellent. Robert Lopez is friendly, courteous and very helpful. Love by 2012 Escape. Ford is my car from now on. More

Fast oil change Thank you to Adam in the service department for getting me in late, but in and out in recored time. I needed my Fiesta's oil changed as I needed the Thank you to Adam in the service department for getting me in late, but in and out in recored time. I needed my Fiesta's oil changed as I needed the car for an 8 hr drive the next day and the oil light had just come on. I brought the car in late, and without an appointment, and Adam, I think his last name is....Webber? Got me in and out so fast. More

Fuel Canister Solenoid Failure I have only owned this certified pre-owned vehicle for 90-days and was disappointed that the fuel canister solenoid failed and it cost me the $100 ded I have only owned this certified pre-owned vehicle for 90-days and was disappointed that the fuel canister solenoid failed and it cost me the $100 deductible to get repaired. I love my SporTrac. The repair was handled timely and service was great. Scott Parker was great to deal with. More

Great service I brought my 2013 Ford Fusion in for service and was well satisfied with the service I received. My stay was less than an hour and the work was compl I brought my 2013 Ford Fusion in for service and was well satisfied with the service I received. My stay was less than an hour and the work was complete. More