Brandon Ford

Quick Tire Replacement Came in at 6:45p after gouging a tire in downtown Tampa. Checked out before 7:45p. much of that time was probably getting the approval from my tire Came in at 6:45p after gouging a tire in downtown Tampa. Checked out before 7:45p. much of that time was probably getting the approval from my tire coverage. Very pleased with Mark in the Service Department and with Dennis in the Finance group for offering the tire coverage. More

Alternator Replacement Was recently in for problems with my Explorer Sport Trac related to battery and craziness on instrument panel due to bad alternator. Also some clunki Was recently in for problems with my Explorer Sport Trac related to battery and craziness on instrument panel due to bad alternator. Also some clunking in the undercarriage. Jason kept me informed during the diagnostic process and was very pleasant to work with. Good service department at Brandon Ford. No more problems with lights on panel and no more clunking underneath when I turn or run over a bump in road. Thanks! More

Great Job/Outstanding Service Department Scott Parker took excellent care of me and my Ford Escape's service needs! No need to look any further for great service. Brandon Ford has it! Scott Parker took excellent care of me and my Ford Escape's service needs! No need to look any further for great service. Brandon Ford has it! More

Found exactly what we were looking for. JC worked with my wife and I to find her the truck that she'd been wanting for a long time. We'll definitely go back to Brandon Ford for our next new JC worked with my wife and I to find her the truck that she'd been wanting for a long time. We'll definitely go back to Brandon Ford for our next new vehicle. More

great service Great service time in and out was amazing .I would highly recommend this dealership. I like the check off list to show what they recommend . Great service time in and out was amazing .I would highly recommend this dealership. I like the check off list to show what they recommend . More

Excellent My overall excellent was great! Particularly my service advisor Jason Barber. Great communication, fast services and awesome customer service. This is My overall excellent was great! Particularly my service advisor Jason Barber. Great communication, fast services and awesome customer service. This is the reason why I pass-by two Ford Dealerships to be at the best Brandon Ford! More

Excellent Dealer If you are going to buy a Ford don't waste your time with any other Ford dealer. I got in at noon and in two hours I was driving my new car. My salesp If you are going to buy a Ford don't waste your time with any other Ford dealer. I got in at noon and in two hours I was driving my new car. My salesperson Jeff was fantastic. The lady in finance is the nicest most honest finance manager you can ever meet. Bernard and the GM Wayne are fantastic too. Prices are the best. Absolutely positively amazing and my car is so cool. Lol. More

Overall good experience First, I will say that no one enjoys having to get repairs in their new vehicles, so being in a position at a service department I'm sure they have to First, I will say that no one enjoys having to get repairs in their new vehicles, so being in a position at a service department I'm sure they have to deal with people who are already stressed and upset. How they treat the customer post sale, at least to me, is what makes the difference between staying with the brand. Sales makes the first sale and service sells the rest. I was kept in the loop and was informed up front at the possibility of it taking more than a day to complete repairs and my car having to stay overnight. This ended up being the case, which again could be a problem for many,but I appreciated knowing the possibility up front so I was prepared for it. They also informed me at a reasonable time that they would need to keep it overnight as opposed to many places that would wait until much later to inform me. I ended up getting the car back the next day, was also informed within a reasonable amount of time and the service fixed the issue I was having. Overall positive experience and I would recommend Ford and their service. More

My experience I started my search online, found the car I wanted and started coordinating via email with JCClements. I ended up buying from him as he was very frien I started my search online, found the car I wanted and started coordinating via email with JCClements. I ended up buying from him as he was very friendly, accommodating, knowledgeable and worked with me with every request I threw at him. A great experience I would repeat again. I would definitely buy from him again More

Amazing Experience I visited Brandon Ford after experiencing a problem with my Ford Focus I purchased in NJ. I needed a new clutch put on and Brandon Ford was very helpf I visited Brandon Ford after experiencing a problem with my Ford Focus I purchased in NJ. I needed a new clutch put on and Brandon Ford was very helpful. They had my car for two days and hooked me up with a free loaner car for both days. They also took care of a recall on my car that I didn't even know about! The service was amazing and Gio was very helpful! He reached out to me multiple times to give me an update on the status of my service and to make sure everything was going well. When I return to Brandon Ford I will make sure I ask for Gio specifically! Thank you for making my entire experience stress free! More