Brandon Honda - Service Center

Provides exceptional customer service. He is attentive to our service needs and goes beyond what is expected. Mack has a Satisfaction Guaranteed attitude. Thank you. our service needs and goes beyond what is expected. Mack has a Satisfaction Guaranteed attitude. Thank you. More

I had an oil change as a walk in visit. I was able to get immediate attention and great service. They took great care of me and my car! I was able to feel comfortable in knowing they were knowledgeable of my immediate attention and great service. They took great care of me and my car! I was able to feel comfortable in knowing they were knowledgeable of my car and respectable of my time even without an appointment. More

Very attentive to our needs. Checked in with us throughout our service visit. Very professional and courteous. We had needed some extra attention on this visit, and we received it. I was very pleas throughout our service visit. Very professional and courteous. We had needed some extra attention on this visit, and we received it. I was very pleased with the attention we received. More

I brought my car in to have the starter button replaced. It was Monday morning and I have never seen the line so long for service and I was afraid I would not get checked in by my appointment time. I can It was Monday morning and I have never seen the line so long for service and I was afraid I would not get checked in by my appointment time. I can not tell you how many people came to see if I had been helped yet. They were so friendly and the time flew by. Someone even offered to start the paperwork for Kyle. Kyle was sorry for the wait and did not show if he was frazzled by the lines. He said the car would probably be ready by 2:30 and a few minutes before 2:30 I got a call that it was indeed ready. I used the shuttle service to get home and again the driver was so polite and friendly. I love this dealership - employees do not just smile and nod but actually speak to you as you walk through the place. Kyle always has time for my questions. Brandon Honda is tops in my book! More

Tom has been my service advisor each time I've had my vehicle in for service. He's always customer oriented and goes above and beyond to ensure my Honda is well taken care of. He's very informative about vehicle in for service. He's always customer oriented and goes above and beyond to ensure my Honda is well taken care of. He's very informative about what's going on when my car's in the shop and listens web I tell him what's going on when I bring it in. Fantastic experience overall! More

We had a warranty battery replacement need and Michael Mack was our service advisor. He was absolutely perfect! Very professional and personable! I did not get my current Honda from Brandon BUT (becaus Mack was our service advisor. He was absolutely perfect! Very professional and personable! I did not get my current Honda from Brandon BUT (because of how impressed I was with "Mack") I sure will get my next Honda at Brandon!! More

As great as my sales person was, I wasn't very happy with the finance manager Tony Pratts. He started out giving me a great interest rate with my choice of bank. My credit score is high and was happy with th the finance manager Tony Pratts. He started out giving me a great interest rate with my choice of bank. My credit score is high and was happy with that. However, then he moved over to talk about buying extended warranties. I declined since I bought them with my previous Honda Fits and never used it because they are just great cars with low maintenance. I chose Gap insurance. In return he got very pushy and kept repeating himself of why I didn't want it, with me repeatedly saying no. Then he stated that it will effect my interest rate and go up if I don't buy it. At that point I was about to walk out of the dealership but we continued with the paperwork and the interest stayed how he initially set it and we had a successful financial deal with me driving home with my red jewel Fit. I've noticed in today's time as woman, especially when getting up in age, we have to stay on top of things to make sure we are not taken for granted. More

Super friendly. Very knowledgeable. Always willing to go the extra mile. Made my overall experience as smooth and as pain free as possible. If I ever need anything, I can rest assured that this dynamic duo the extra mile. Made my overall experience as smooth and as pain free as possible. If I ever need anything, I can rest assured that this dynamic duo will take care of me. Thanks again Chris and Mike! More

Brandon was excellent and answered all my questions. He is also helping me out with getting the windows tinted. I had a great time working with Brandon and look forward to working with him again. is also helping me out with getting the windows tinted. I had a great time working with Brandon and look forward to working with him again. More

Ryan listened to my concerns and worked to ensure I was in and out in a timely manner so I did not miss another appointment. I appreciated his professional and courteous demeanor. in and out in a timely manner so I did not miss another appointment. I appreciated his professional and courteous demeanor. More