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6,057 Reviews of Brandon Honda - Service Center
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May 02, 2021
Always helpful and accommodating. He explains everything in a way that is understandable. He is friendly and outgoing and always a joy to deal with. in a way that is understandable. He is friendly and outgoing and always a joy to deal with. More
by rich728
Employees Worked With
May 02, 2021
I took my car for the oil change and to fix my TPMS and Mike Hudak and Hanani Kekuewa and Jennifer chasse took care of me and they did there best to make me totaly satisfied and happy. I appreciate all you Mike Hudak and Hanani Kekuewa and Jennifer chasse took care of me and they did there best to make me totaly satisfied and happy. I appreciate all your work guys. More
by Vera
May 02, 2021
My service advisor was polite, knowledgeable and professional. He went out his way to explain the entire process and keep me in the loop. Thank you! professional. He went out his way to explain the entire process and keep me in the loop. Thank you! More
by Mlsscurls
Employees Worked With
May 02, 2021
Awesome service and Mack was the best advisor...thanks again Brandon Honda...I will definitely be back to service my Honda Accord. Mack went above the call of duty to help me out and get me out of there i again Brandon Honda...I will definitely be back to service my Honda Accord. Mack went above the call of duty to help me out and get me out of there in time to go to work. More
by jtorres5000
Employees Worked With
May 02, 2021
Working with Michael Mack customer tech made going to the repair shop lot easier and he went way out of his way to make it easier for me, definitely ask for Micheal Mack repair shop lot easier and he went way out of his way to make it easier for me, definitely ask for Micheal Mack More
by Rusty
Employees Worked With
May 01, 2021
I had an appt, I blew a tire on the way and was going to be late so I called and rescheduled my appointment. When I arrived I was made to wait for 15 minutes before I was seen by a service adviser proceeded be late so I called and rescheduled my appointment. When I arrived I was made to wait for 15 minutes before I was seen by a service adviser proceeded to speak with 3 service technicians about other cars before addressing my issue. When he finally returned to working on my issue, I was told a tire and oil change wouldn’t be finished until Monday morning. I travelled an hour for these services because they are free here with my lease warranty. When I rescheduled my service no one mentioned to me the service department was overwhelmed and would not be able to see me today. I am frustrated and very disappointed in the service department. This is my third bad experience with service or sales at this dealership. More
by tisanewcombe
Employees Worked With
May 01, 2021
Provides exceptional customer service. He is attentive to our service needs and goes beyond what is expected. Mack has a Satisfaction Guaranteed attitude. Thank you. our service needs and goes beyond what is expected. Mack has a Satisfaction Guaranteed attitude. Thank you. More
by spiritcents
Employees Worked With
April 29, 2021
I had an oil change as a walk in visit. I was able to get immediate attention and great service. They took great care of me and my car! I was able to feel comfortable in knowing they were knowledgeable of my immediate attention and great service. They took great care of me and my car! I was able to feel comfortable in knowing they were knowledgeable of my car and respectable of my time even without an appointment. More
by AmandaG
Employees Worked With
Elijah Cherry
April 29, 2021
Very attentive to our needs. Checked in with us throughout our service visit. Very professional and courteous. We had needed some extra attention on this visit, and we received it. I was very pleas throughout our service visit. Very professional and courteous. We had needed some extra attention on this visit, and we received it. I was very pleased with the attention we received. More
by Carey
Employees Worked With
April 28, 2021
I brought my car in to have the starter button replaced. It was Monday morning and I have never seen the line so long for service and I was afraid I would not get checked in by my appointment time. I can It was Monday morning and I have never seen the line so long for service and I was afraid I would not get checked in by my appointment time. I can not tell you how many people came to see if I had been helped yet. They were so friendly and the time flew by. Someone even offered to start the paperwork for Kyle. Kyle was sorry for the wait and did not show if he was frazzled by the lines. He said the car would probably be ready by 2:30 and a few minutes before 2:30 I got a call that it was indeed ready. I used the shuttle service to get home and again the driver was so polite and friendly. I love this dealership - employees do not just smile and nod but actually speak to you as you walk through the place. Kyle always has time for my questions. Brandon Honda is tops in my book! More
by waldo58
Employees Worked With
