Brandon Honda - Service Center

I'm a repeat customer; my 6th new Honda, the last two from Brandon Honda. Both experiences have been positive; I find the knowledge, courtesy and enthusiasm of the staff very pleasing, and the process r from Brandon Honda. Both experiences have been positive; I find the knowledge, courtesy and enthusiasm of the staff very pleasing, and the process remarkable efficient. My sales rep.this time was Tony Pratts, among his many other fine traits I particularly admire his initiative in suggesting we get together while I was there for a service call, with no previous plans for trading... More

We took our vehicle to Brandon Honda because we had a message being displayed on the dash about the air bags. They went right to work, our service manager, Tom Gernhart called us later and advised us the message being displayed on the dash about the air bags. They went right to work, our service manager, Tom Gernhart called us later and advised us they had found the problem. They would have to order a part and offered us a loaner. We just picked up the vehicle and Tom took the time to explain the issue in "plain English" and apologized for the delay. Then his manager, Jen called to follow up also. Service like this is what keeps us coming back to the this dealership. More

Ryan Foster was personable and helpful,. The emailed Ryan Foster was personable and helpful,. The emailed technician video needs work but has great potential. The waiting area is too cramped. The serv Ryan Foster was personable and helpful,. The emailed technician video needs work but has great potential. The waiting area is too cramped. The service is trustworthy but the price seems a bit steep. More

It is always a pleasure to work with Veron. He is knowledgeable, efficient and helpful. He has been helpful and does his best to make the experience a good one. knowledgeable, efficient and helpful. He has been helpful and does his best to make the experience a good one. More

Tom was thorough and explained all of the choices of my protection plan. Friendly & personable. I will request Tom as my service advisor when I return to Brandon Honda protection plan. Friendly & personable. I will request Tom as my service advisor when I return to Brandon Honda More

As usual, my routine service visit was accomplished with minimum pain and hassle. Ryan Foster is my service manager and I will be requesting him in the future. They even found and fixed one tire with a na minimum pain and hassle. Ryan Foster is my service manager and I will be requesting him in the future. They even found and fixed one tire with a nail in it -- at a very reasonable price. This is a well-run dealership that always satisfies. Thanks, Ryan! More

Customer service, take very good care of my car he is very patient, he is very friendly always try his best to make sure that I am satisfied. very patient, he is very friendly always try his best to make sure that I am satisfied. More

Signs everywhere about social distancing but I didn't feel that seats in the waiting area where spaced far apart enough. Also there was ample room in the front of the building to put plenty of seating ou feel that seats in the waiting area where spaced far apart enough. Also there was ample room in the front of the building to put plenty of seating outdoors but there was not any seating to be found with exception of a couple of seats for the sales representatives. They do have a little cafe with movie theater prices. More

Had my Honda Ridgeline recently serviced at Brandon Honda where the service rep Michael Mack definitely exceeded my expectations. He took time to clearly explain everything that needed to be done to the vehi where the service rep Michael Mack definitely exceeded my expectations. He took time to clearly explain everything that needed to be done to the vehicle and provide candid advice and /recommendations. This is the type of service rep that all customers would want to deal with. More

I called for help with a dead battery in my 2018 CR-V. I was quickly connected to Roadside Service and then booked for an appointment for a new battery within two hours . It was perfect. The timing, cost an was quickly connected to Roadside Service and then booked for an appointment for a new battery within two hours . It was perfect. The timing, cost and efficiency, plus the caring attention to my needs will keep me coming back to Brandon Honda! More