Brandon Honda - Service Center

As always Excellent Service I called and spoke directly to Kyle Lampp, my service advisor from the last time being at Brandon Honda..Told him a few things that concerned me about I called and spoke directly to Kyle Lampp, my service advisor from the last time being at Brandon Honda..Told him a few things that concerned me about my 2009 Honda and he told me to bring it in to be checked out..Upon arriving we were met by polite attendants and they went to get Mr. Lampp for me..Explained to Mr. Lampp the issues my car was having and he took us to his desk inside, where we stood behind a glass divider ..He quoted me the prices and then asked did i have a way home and I said no we will just have to wait on it...He said he would get us a loaner car until tomorrow as didn't want us to wait a long time being around people as we were seniors. That was so nice of him to care for his customers. My car was done the next morning and the price was just what he said it would be , nothing added as some others would put something extra on the bill without telling us..Trust me, it has happened before to me at another repair shop..they add more to what you don't need..Brandon Honda is honest, has respect for seniors and deeply care for our safety and concerns..Brandon Honda is A+ with my ratings....It's the best !!! More

Very well satisfied. It's worth the driving for 3 hours from Lake City. I never trusted other dealers except Brandon Honda. Excellent service Mack from Lake City. I never trusted other dealers except Brandon Honda. Excellent service Mack More

I received excellent customer service from my service advisor Michael Mack. Very serviceable and pleasant. Very helpful and cordial and professional. I will only use Mack advisor Michael Mack. Very serviceable and pleasant. Very helpful and cordial and professional. I will only use Mack More

Satisfied Customer Michael Mack is always helpful and considerate along with being knowledgeable. He has always been ready to assist me with anything I need. I would hig Michael Mack is always helpful and considerate along with being knowledgeable. He has always been ready to assist me with anything I need. I would highly recommend him to anyone. More

Perfect service and excellent professionalism. The excellence is very difficult to improve. Brandon Honda executives have to feel very proud of the Professional staff. The knowledge showed by Mr. The excellence is very difficult to improve. Brandon Honda executives have to feel very proud of the Professional staff. The knowledge showed by Mr. Augustine Cardona is outstanding. More

Great experience! Daniel ensured I had everything I needed and throughly explained what was included in my scheduled maintenance list. The dealership/service department was following guidelines for needed and throughly explained what was included in my scheduled maintenance list. The dealership/service department was following guidelines for sanitary procedures during current social distancing situation. More

Customer service is great, was very patient with us. Answered all questions. Was very attentive. Very pleasant atmosphere. Smiley faces every where. Will definitely recommend. Answered all questions. Was very attentive. Very pleasant atmosphere. Smiley faces every where. Will definitely recommend. More

We have had good experiences at Brandon Honda Most recently , we dealt with Veron in the service area. We had to have some work done. He was Very professional, calm under pressure and completed Most recently , we dealt with Veron in the service area. We had to have some work done. He was Very professional, calm under pressure and completed our work in a timely manner. Nasser was our sales person, from previous visits, he as well was very helpful. Louis in the Finance Area was also extremely helpful We are pleased with our 2020 Honda Odessey....... More

Service review I had a very positive experience at your dealership this time. Ryan Foster was my point person and he was very helpful. Everything was done to my sati I had a very positive experience at your dealership this time. Ryan Foster was my point person and he was very helpful. Everything was done to my satisfaction and N a timely fashion. I would like to add a while back I came up there with a problem with my entertainment system. They took a look at it and said there was something broke and it will cost $1200 to fix it. I declined to have that done. Only to find out later that there was nothing wrong with the entertainment system it just needed a code input, which I did input and it’s been running perfectly ever since. Very disappointed that they invented something wrong and we’re willing to charge $1200 to have it replaced for no good reason. More

Great experience.Fast, very friendly team.Definitely Great experience. Fast, very friendly team. Definitely I'm going to use the service at Brandon Honda for every need in the future. Thank you Great experience. Fast, very friendly team. Definitely I'm going to use the service at Brandon Honda for every need in the future. Thank you More