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6,123 Reviews of Brandon Honda - Service Center
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July 09, 2019
Great service. Dropped my car off for 60000 mile service. Was provided a loaner and had car delivered to my workplace. Convenient for sure. Quick and efficient as w Dropped my car off for 60000 mile service. Was provided a loaner and had car delivered to my workplace. Convenient for sure. Quick and efficient as well. More
by Happy honda owner since 1981
Employees Worked With
Sebastian Bertrand
July 08, 2019
Honda airbag (second time) recall service So you require an appointment. We make an appointment for 10:30 last Friday, get there, check in lane and process very disorganized. Told to expect So you require an appointment. We make an appointment for 10:30 last Friday, get there, check in lane and process very disorganized. Told to expect a call in an hour or so to give me an estimated pickup time. Left cell number. No call by 1 p.m., called at 1:05 p.m., was placed on eternal hold, then call was put back into first time rotation. 7 minutes later girl picks up says will be ready by 2 p.m. No call, called at 3 p.m. again the long wait times, back in rotation, no one returned on phone, hung up after 8 minutes. Called again, 3:15 p.m., stories about how they left several messages, paperwork was with shop, etc. There were no messages house or cell phone, finally after long wait mechanic presumably is found and gives us overview and confirmed it is ready to pick up. Finally in a complete circle of incompetence I get an email today saying I missed my appointment. Very disorganized place, bad quality service. Will not return to Brandon Honda. Will not recommend for service to anyone I know. More
by gerard1031
Employees Worked With
Jennifer P. 142322
July 08, 2019
Excellent Service Advisor Ryan my service advisor was very informative, but helpful and courteous. I will definitely ask for him directly next time. Overall everyone was friend Ryan my service advisor was very informative, but helpful and courteous. I will definitely ask for him directly next time. Overall everyone was friendly and service was fast. More
by Calileelee38
Employees Worked With
July 08, 2019
Exceeding Expectations This has been by far my best experience with a car dealership. I can't say that I've had many negative experiences over the years but the overall atte This has been by far my best experience with a car dealership. I can't say that I've had many negative experiences over the years but the overall attention to detail and communication has been undoubtedly far superior. I'm really pleased with Brandon Honda and my new Accord. More
by Jon D.
Employees Worked With
Hanani Kekuewa
July 08, 2019
Great service manager Danny, the Viking did an awesome job in getting my car repaired and working with my schedule. I will ask for him in the future. Danny, the Viking did an awesome job in getting my car repaired and working with my schedule. I will ask for him in the future. More
by Robert M Turner
July 07, 2019
Device people Are Awesome!! Went to have maintenance service for my Civic 2018 and left with a 2019 CRV!!Awesome !!! Branson Honda knows how to take care of their customers!! Went to have maintenance service for my Civic 2018 and left with a 2019 CRV!!Awesome !!! Branson Honda knows how to take care of their customers!! More
by nurse226
July 07, 2019
Pleasant staff went on a Saturday for service and showed early for an appointment. Despite being VERY busy they fit me in and completed work in a fair amount of time went on a Saturday for service and showed early for an appointment. Despite being VERY busy they fit me in and completed work in a fair amount of time. More
by service customer
Employees Worked With
Tame Blake
July 07, 2019
Service. Visit Service check in lines very long. But once that was done, everything flowed smoothly. No food available. Work being done there. Only mall snacks a Service check in lines very long. But once that was done, everything flowed smoothly. No food available. Work being done there. Only mall snacks and drinks available More
by Honda lady
Employees Worked With
Danny bent
July 07, 2019
Service Hello. I dropped my Honda off for service because it was having issues with the cooling fan. My service advisor Tyler, greeted me at my vehicle, took Hello. I dropped my Honda off for service because it was having issues with the cooling fan. My service advisor Tyler, greeted me at my vehicle, took care of the paperwork, and called me as soon as the technician sourced the problem. I always bring my car to Brandon Honda because of the wonderful staff! Russ More
by Big Russ Little Car
Employees Worked With
Tyler Figueora
July 06, 2019
Maintenance Visit I enjoy visiting Brandon Honda because the staff is very friendly and knowledgeable. I enjoyed working with Jennifer Poindexter this visit. She took v I enjoy visiting Brandon Honda because the staff is very friendly and knowledgeable. I enjoyed working with Jennifer Poindexter this visit. She took very good care of me. More
by Tavier32
Employees Worked With
Jennifer Poindexter, Hector Alba, Jose Inoa, Chinaza Olisahaenye
