6,125 Reviews of Brandon Honda - Service Center
Great experience with oil change Great experience at Brandon Honda. Staff was friendly and efficient. I was in and out in an hour at it was seemingly a very high volume time. Great experience at Brandon Honda. Staff was friendly and efficient. I was in and out in an hour at it was seemingly a very high volume time. More
Quick oil change I needed an oil change and went to Brandon Honda. The place was packed and since I hadn’t make an appt I thought I would be there for at least 2-3 hou I needed an oil change and went to Brandon Honda. The place was packed and since I hadn’t make an appt I thought I would be there for at least 2-3 hours. My advisor told me he’ll see that it would be less than that. To my surprise it took only 45 min of waiting. Thank you More
Great service. Dropped my car off for 60000 mile service. Was provided a loaner and had car delivered to my workplace. Convenient for sure. Quick and efficient as w Dropped my car off for 60000 mile service. Was provided a loaner and had car delivered to my workplace. Convenient for sure. Quick and efficient as well. More
Exceeding Expectations This has been by far my best experience with a car dealership. I can't say that I've had many negative experiences over the years but the overall atte This has been by far my best experience with a car dealership. I can't say that I've had many negative experiences over the years but the overall attention to detail and communication has been undoubtedly far superior. I'm really pleased with Brandon Honda and my new Accord. More
Great service manager Danny, the Viking did an awesome job in getting my car repaired and working with my schedule. I will ask for him in the future. Danny, the Viking did an awesome job in getting my car repaired and working with my schedule. I will ask for him in the future. More
Honda airbag (second time) recall service So you require an appointment. We make an appointment for 10:30 last Friday, get there, check in lane and process very disorganized. Told to expect So you require an appointment. We make an appointment for 10:30 last Friday, get there, check in lane and process very disorganized. Told to expect a call in an hour or so to give me an estimated pickup time. Left cell number. No call by 1 p.m., called at 1:05 p.m., was placed on eternal hold, then call was put back into first time rotation. 7 minutes later girl picks up says will be ready by 2 p.m. No call, called at 3 p.m. again the long wait times, back in rotation, no one returned on phone, hung up after 8 minutes. Called again, 3:15 p.m., stories about how they left several messages, paperwork was with shop, etc. There were no messages house or cell phone, finally after long wait mechanic presumably is found and gives us overview and confirmed it is ready to pick up. Finally in a complete circle of incompetence I get an email today saying I missed my appointment. Very disorganized place, bad quality service. Will not return to Brandon Honda. Will not recommend for service to anyone I know. More
Excellent Service Advisor Ryan my service advisor was very informative, but helpful and courteous. I will definitely ask for him directly next time. Overall everyone was friend Ryan my service advisor was very informative, but helpful and courteous. I will definitely ask for him directly next time. Overall everyone was friendly and service was fast. More
Service. Visit Service check in lines very long. But once that was done, everything flowed smoothly. No food available. Work being done there. Only mall snacks a Service check in lines very long. But once that was done, everything flowed smoothly. No food available. Work being done there. Only mall snacks and drinks available More
Device people Are Awesome!! Went to have maintenance service for my Civic 2018 and left with a 2019 CRV!!Awesome !!! Branson Honda knows how to take care of their customers!! Went to have maintenance service for my Civic 2018 and left with a 2019 CRV!!Awesome !!! Branson Honda knows how to take care of their customers!! More
Pleasant staff went on a Saturday for service and showed early for an appointment. Despite being VERY busy they fit me in and completed work in a fair amount of time went on a Saturday for service and showed early for an appointment. Despite being VERY busy they fit me in and completed work in a fair amount of time. More