Brandon Honda - Service Center

Service on Honda Civic Was taken good care of with the faulty tire that had to be replaced. Tire was in stock and they were able to change it out. check in and check out wa Was taken good care of with the faulty tire that had to be replaced. Tire was in stock and they were able to change it out. check in and check out was quick as well. More

Needed service for 2 cars. Met Auggie (service advisor) when seeing about my son's wheelchair accessible van. He oversaw the repairs while keeping the cost in check by prioriti Met Auggie (service advisor) when seeing about my son's wheelchair accessible van. He oversaw the repairs while keeping the cost in check by prioritizing what was most essential versus what could be postponed for now. Vehicle number 2 was checked out before a trip with ho problems found instead of trying to push unnecessary service just to make a sale. Did return for oil change after trip and will continue to do so since he was trustworthy in the past. More

Exceptional Customer and Technical Support I stopped in at Brandon Honda on March 28, 2019 to ask for assistance on my Navigation System on my 2018 Honda CRV. My particular model requires use I stopped in at Brandon Honda on March 28, 2019 to ask for assistance on my Navigation System on my 2018 Honda CRV. My particular model requires use of my Smart Phone to activate the use of the Navigation on the screen; only thing I hate on my vehicle. I have little to no patience trying to figure out the intricate computer systems in vehicles today. Mr. Augustine Cardona and Mr. Devin Watkins, Assistant Service Managers, went out of their way to educate me on my system. Although Brandon Honda is always busy they proved to be consummate professionals, friendly, respectful, and patient with me. Thanks! Respectfully, Brad Neff More

Smooth!!!! Service rep met me at my door. Covered and wrote all issues. Kept me informed of progress. Reviewed completed work, answered my questions and quick Service rep met me at my door. Covered and wrote all issues. Kept me informed of progress. Reviewed completed work, answered my questions and quick check out. More

Quick & easy oil change Thomas was quick & thorough and easy to work with. He was also very communicative and kept me updated throughout the process. I will definitely be ret Thomas was quick & thorough and easy to work with. He was also very communicative and kept me updated throughout the process. I will definitely be returning for future service needs. More

Awesome Experience Kyle was very informative and helpful. He made sure I knew everything that was happening and was confident with my service before leaving the facility Kyle was very informative and helpful. He made sure I knew everything that was happening and was confident with my service before leaving the facility. More

Service was great! The service was great! Danny was awesome and very helpful! My service was going to take a couple of hours so a Lyft driver was called to takes me home The service was great! Danny was awesome and very helpful! My service was going to take a couple of hours so a Lyft driver was called to takes me home. More

Another great experience. Have always been completely satisfied with customer service. My Service Advisor was Michael Mack Jr. "Mack". I feel very confident that the Brandon H Have always been completely satisfied with customer service. My Service Advisor was Michael Mack Jr. "Mack". I feel very confident that the Brandon Honda team has kept my Honda in the best operating condition possible. More

Service was great. Taje Blake was very friendly and courteous. He knew I was waiting and asked me what time I need the vehicle to be finished and they had it washed and Taje Blake was very friendly and courteous. He knew I was waiting and asked me what time I need the vehicle to be finished and they had it washed and ready by that time. More

Short Notice Warranty Repair I was able to walk into Brandon Honda with no appointment just before 7pm with concern of my factory battery which seemed as if it was soon to go out I was able to walk into Brandon Honda with no appointment just before 7pm with concern of my factory battery which seemed as if it was soon to go out of commission. Nearing my 3 year 36,000 miles on 2017 Honda Accord I was able to walk in and expressed some additional concerns in which the service departments Mr. Liburd assured he would look into them with genuine concern as if the vehicle was his own which gave me great confidence that my vehicle was in good hands. After all was completed the level of professionalism and genuine concern were assuring in a last minute concern that had the possible chance of stranding my family in which that thought faded away with assurance from a genuine person. Thank you! More