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5,884 Reviews of Brandon Honda - Service Center
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January 26, 2019
Timely efficient visit My service was performed in a timely fashion and my service consultant was both friendly and courteous. He covered all of my questions and concerns. My service was performed in a timely fashion and my service consultant was both friendly and courteous. He covered all of my questions and concerns. More
by LWilson
Employees Worked With
Michael Mack, Jr.
January 26, 2019
Excellent customer relations Augustine treated me with respect and is such a gentlemen. He went over the review with my car one on one and told me exactly what to expect concernin Augustine treated me with respect and is such a gentlemen. He went over the review with my car one on one and told me exactly what to expect concerning the charges, No beating around the bush.He treated me like family. He has great leadership ability and needs to be a Manger of this department. More
by Shields, Sheila
Employees Worked With
January 26, 2019
Fast attentive service while waiting Made an early morning appointment because I was pressed for time. My service consultant, Thomas Gardner, made sure I was taken care of without delay. Made an early morning appointment because I was pressed for time. My service consultant, Thomas Gardner, made sure I was taken care of without delay. He reviewed my service history and explained what items needed to be completed during the current visit to bring my maintenance record up to date. More
by VSD
Employees Worked With
Thomas Gardner
January 26, 2019
Treated me like a super star love this place They were spot on with my car paid attention to detail and excellent customer service even from the cafe. I got In and out in perfect timing! Wouldn’t They were spot on with my car paid attention to detail and excellent customer service even from the cafe. I got In and out in perfect timing! Wouldn’t trust no other company servicing my car More
by Ironbarbie813
Employees Worked With
Neil Cann
January 26, 2019
Oil service Excellent service and value. Employees were very courteous and the wait time was extremely reasonable. Management did not hesitate in matching compet Excellent service and value. Employees were very courteous and the wait time was extremely reasonable. Management did not hesitate in matching competitors price once challenged with Honda pricing. More
by Toyota
Employees Worked With
Other Employees :
Alica Gant, Jason Serrano, Travis Baker, Brett O'Connor, Ruben Ojeda
January 25, 2019
Lack of follow through by service department I called their service department 3 days ago about a broken sunroof glass pane. The person I talked to said, I will have someone call you back. Well i I called their service department 3 days ago about a broken sunroof glass pane. The person I talked to said, I will have someone call you back. Well its been 3 days and still no call back. I bought my vehicle from Brandon Honda 4 years ago. Over that period of time the service has either been excellent or been really lacking. I really never know if it is going to be stellar or a complete flop. In other words, very inconsistent. Another example how inconsistent. I was ready to pick-up my vehicle. I paid my bill and told to wait outside for it. Well I waited and waited. After 30 minutes, it still had not arrived. I finally went over to one of the outside service people and asked where my vehicle was. He said in a matter of factly voice, "Well did you service advisor call us." I responded, "I was told that my vehicle was done, to pay the cashier and to wait outside." He then got snippidy with me and said, "Well unless your service advisor calls us and tells us to get your car, it won't get done." I told the guy, "I just want my vehicle. I don't know how your system works day to day." I waited another 10 minutes before getting my vehicle. Usually ones gets a free car wash. That wasn't done that day either. More
by 40 Flight Nurse
Employees Worked With
I spoke to a young woman.
January 25, 2019
Service done in a timely manner. My advisor explained what services were needed and what my cost would be. Car was returned clean. Cost was as quoted minus m done in a timely manner. My advisor explained what services were needed and what my cost would be. Car was returned clean. Cost was as quoted minus my discount. More
by Fitconnie72
Employees Worked With
John Riddlebarger
January 25, 2019
Excellent experience Service person was the best....very knowledgeable. I reached at 4.30 pm on Sunday and they were able to address my issue in 30 min Service person was the best....very knowledgeable. I reached at 4.30 pm on Sunday and they were able to address my issue in 30 min More
by Kn72815
Employees Worked With
John Mar
January 25, 2019
Excellent Accomadating Service Department Thanks to Carina and all the service department for the service you provided to me. I notified Carina that I needed to get to another appointment aro Thanks to Carina and all the service department for the service you provided to me. I notified Carina that I needed to get to another appointment around noon and she did everything in her power to make hat happen. She even came up with a few options. Everyone I talked with or dealt with were helpful friendly and knowledgeable. More
by cmead07
Employees Worked With
Other Employees :
Carina Burr in Accessories and HeatherDeberry (questions about Insurance were outstanding!, Luis Gaetan, Preston Lockhart
January 25, 2019
Excellent Service Your associates are excellent! My Service advisor was excellent and your Facility is very accommodating to your Customers! I suggest you offer ser Your associates are excellent! My Service advisor was excellent and your Facility is very accommodating to your Customers! I suggest you offer service Specials to your loyal customers! More
by CRV1Fl
Employees Worked With
