Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
5,971 Reviews of Brandon Honda - Service Center
Sort by
January 26, 2019
Treated me like a super star love this place They were spot on with my car paid attention to detail and excellent customer service even from the cafe. I got In and out in perfect timing! Wouldn’t They were spot on with my car paid attention to detail and excellent customer service even from the cafe. I got In and out in perfect timing! Wouldn’t trust no other company servicing my car More
by Ironbarbie813
Employees Worked With
Neil Cann
January 26, 2019
Oil service Excellent service and value. Employees were very courteous and the wait time was extremely reasonable. Management did not hesitate in matching compet Excellent service and value. Employees were very courteous and the wait time was extremely reasonable. Management did not hesitate in matching competitors price once challenged with Honda pricing. More
by Toyota
Employees Worked With
Other Employees :
Alica Gant, Jason Serrano, Travis Baker, Brett O'Connor, Ruben Ojeda
January 25, 2019
Lack of follow through by service department I called their service department 3 days ago about a broken sunroof glass pane. The person I talked to said, I will have someone call you back. Well i I called their service department 3 days ago about a broken sunroof glass pane. The person I talked to said, I will have someone call you back. Well its been 3 days and still no call back. I bought my vehicle from Brandon Honda 4 years ago. Over that period of time the service has either been excellent or been really lacking. I really never know if it is going to be stellar or a complete flop. In other words, very inconsistent. Another example how inconsistent. I was ready to pick-up my vehicle. I paid my bill and told to wait outside for it. Well I waited and waited. After 30 minutes, it still had not arrived. I finally went over to one of the outside service people and asked where my vehicle was. He said in a matter of factly voice, "Well did you service advisor call us." I responded, "I was told that my vehicle was done, to pay the cashier and to wait outside." He then got snippidy with me and said, "Well unless your service advisor calls us and tells us to get your car, it won't get done." I told the guy, "I just want my vehicle. I don't know how your system works day to day." I waited another 10 minutes before getting my vehicle. Usually ones gets a free car wash. That wasn't done that day either. More
by 40 Flight Nurse
Employees Worked With
I spoke to a young woman.
January 25, 2019
Service done in a timely manner. My advisor explained what services were needed and what my cost would be. Car was returned clean. Cost was as quoted minus m done in a timely manner. My advisor explained what services were needed and what my cost would be. Car was returned clean. Cost was as quoted minus my discount. More
by Fitconnie72
Employees Worked With
John Riddlebarger
January 25, 2019
Excellent experience Service person was the best....very knowledgeable. I reached at 4.30 pm on Sunday and they were able to address my issue in 30 min Service person was the best....very knowledgeable. I reached at 4.30 pm on Sunday and they were able to address my issue in 30 min More
by Kn72815
Employees Worked With
John Mar
January 25, 2019
Excellent Accomadating Service Department Thanks to Carina and all the service department for the service you provided to me. I notified Carina that I needed to get to another appointment aro Thanks to Carina and all the service department for the service you provided to me. I notified Carina that I needed to get to another appointment around noon and she did everything in her power to make hat happen. She even came up with a few options. Everyone I talked with or dealt with were helpful friendly and knowledgeable. More
by cmead07
Employees Worked With
Other Employees :
Carina Burr in Accessories and HeatherDeberry (questions about Insurance were outstanding!, Luis Gaetan, Preston Lockhart
January 25, 2019
Excellent Service Your associates are excellent! My Service advisor was excellent and your Facility is very accommodating to your Customers! I suggest you offer ser Your associates are excellent! My Service advisor was excellent and your Facility is very accommodating to your Customers! I suggest you offer service Specials to your loyal customers! More
by CRV1Fl
Employees Worked With
January 24, 2019
Service I was in and out in less than hour. All the staff are friendly and professional. I didnt have an appointment and they were still this efficient. Great I was in and out in less than hour. All the staff are friendly and professional. I didnt have an appointment and they were still this efficient. Great teamwork! More
by Lissette
Employees Worked With
January 24, 2019
Great customer service Great customer experience and good service personnel. I have been with this dealership for over 5 years and have had a pleasant relationship so far Great customer experience and good service personnel. I have been with this dealership for over 5 years and have had a pleasant relationship so far More
by Adeel Agha
Employees Worked With
January 24, 2019
Very nice experience across the board. Every aspect of the appointment from dropping the vehicle off to receiving the phone calls of what needed to be done , and when the car was ready for Every aspect of the appointment from dropping the vehicle off to receiving the phone calls of what needed to be done , and when the car was ready for pick up was met with respect and professionalism. More
by Schnyybb
Employees Worked With
Jacob
