Brandon Honda - Service Center

Excellent Customer Care My service manager, Thomas Garner, is a caring man. He not only took care to see that my vehicle was serviced properly, done the right way the first t My service manager, Thomas Garner, is a caring man. He not only took care to see that my vehicle was serviced properly, done the right way the first time. He was interested in me, the customer that I was informed as each step was completed and as I left I was satisfied with the service. I appreciate Mr. Garner. I know that I can trust him to keep his word. More

Four new tires, four hour wait and...tire weights? I brought my car in on a Sunday, last minute, for a tire replacement (2010 Accord). I was lucky enough that they were able to get me seen and had my ( I brought my car in on a Sunday, last minute, for a tire replacement (2010 Accord). I was lucky enough that they were able to get me seen and had my (somewhat unusual) tire size in stock. Being open on a Sunday is unusual for a service bay, and I WAS a last-minute addition, so I was somewhat expecting to make a day of it. People watching is always a good time, I brought a book, they have a cell-phone charge station available and free water available, so no major complaints. However, upon arriving home the next day I spotted a few tire weights in my driveway.... Guess I'll be making a return trip to sit in that waiting room some more, this time sans book. More

Great customer service from everyone , and fast services. Had a good experience got there as a walk in, they were quick and great pricing. I Will keep going there for anything I need. Had a good experience got there as a walk in, they were quick and great pricing. I Will keep going there for anything I need. More

Brandon Honda is the only dealership we deal with We have purchased 5 vehicles through Brandon Honda and have always had a great experience. Purchased 1 vehicle from another Honda dealership and have We have purchased 5 vehicles through Brandon Honda and have always had a great experience. Purchased 1 vehicle from another Honda dealership and have regretted it ever since. More

Above and beyond service My advisor went above and beyond the basic appointment!! Fast excellent service. The advisor even pulled my car up for me!! Will definitely return. Ex My advisor went above and beyond the basic appointment!! Fast excellent service. The advisor even pulled my car up for me!! Will definitely return. Explained everything! More

Last minute add ons Mike was able to get get my vehicle in for a quick oil change and then look into my lost key replacement issue. Though not all the parts were in stock Mike was able to get get my vehicle in for a quick oil change and then look into my lost key replacement issue. Though not all the parts were in stock we were able to schedule a follow up visit in a relatively short amount of time. Thanks Mike! More

Positive Service Experience I had an emergency service situation arise. Rachel Christie managed my service issue and she was amazing. I was in the middle of moving into my new ho I had an emergency service situation arise. Rachel Christie managed my service issue and she was amazing. I was in the middle of moving into my new home and had my 1 month old at home. She personally handled the situation and had me out in 30 minutes (maybe even less) as she promised. I truly appreciate her help and understanding. I wish I could deal with her every time I require service needs! More

service for broken gear shift The gear shift button snapped broke off and made an appointment to have it repaired. The girl who made the appointment was very kind and made the app The gear shift button snapped broke off and made an appointment to have it repaired. The girl who made the appointment was very kind and made the appointment to meet my needs. Devon the associate was very kind and considerate and informed me of when my vehicle was ready. He was such a gentleman. More

Great Experience for Vehicle Service Took my vehicle in for its first oil change. Set up an appointment online a few days prior. The Service staff are very professional. I was in and out Took my vehicle in for its first oil change. Set up an appointment online a few days prior. The Service staff are very professional. I was in and out in no time. More

Service The service for my oil change was overall excelllent and quick! Advisor was very polite and got to the point! In and out as quick as possible. Thank y The service for my oil change was overall excelllent and quick! Advisor was very polite and got to the point! In and out as quick as possible. Thank you More