Brandon Honda - Service Center

Service Ease of making and availability times for service are excellent. Service rep Stacey Bruner is proficient, professional and a pleasure to deal with on Ease of making and availability times for service are excellent. Service rep Stacey Bruner is proficient, professional and a pleasure to deal with on all my service visits. I have dealt with this dealership and purchased vehicles since 2006 and will continue to utilize this facility for all my futue needs. More

Took the stress out I had been having trouble with my car battery. It seemed fine and then would not hold a charge. The service department found the problem and replaced I had been having trouble with my car battery. It seemed fine and then would not hold a charge. The service department found the problem and replaced the battery. I was worried I would have to have much more extensive and expensive work done, and this was a huge weight off my mind. More

Service I have owned my new Honda Pilot for just a little over a year now. I have enjoyed the customer service I receive at Brandon Honda and have not met a I have owned my new Honda Pilot for just a little over a year now. I have enjoyed the customer service I receive at Brandon Honda and have not met a Sales person or a Service person who did not take care of my vehicle. They have always been friendly and up front with what needs to be done. I purchased my vehicle from this dealership and had a very good experience with my salesman (Mohomad Essa) and I have continued to have a good experience with their service department. More

Good Service I was helped by Mr. Steve Riley this morning. I came with an car emergency as I was headed to work in the morning Best Customer service I have receiv I was helped by Mr. Steve Riley this morning. I came with an car emergency as I was headed to work in the morning Best Customer service I have received. More

Service Call This was my second service visit for my 2010 Acura MDX. I was lucky to get Bob Hovorka as my service advisor for the first visit and asked for him on This was my second service visit for my 2010 Acura MDX. I was lucky to get Bob Hovorka as my service advisor for the first visit and asked for him on my second visit. He makes each visit very pleasant. He is professional, well spoken and puts you at ease. It is like having a good friend taking care of you. I have some further routine maintenance to get done and he will get my call. Thanks Bob! More

Service at Brandon Honda (Stephanie Zito) I have my Ridgeline and Acura MDX services at Brandon Honda. I consider the service department to be exceptional, starting with your service adviser, I have my Ridgeline and Acura MDX services at Brandon Honda. I consider the service department to be exceptional, starting with your service adviser, Stephanie Zito. She is personable, knowledgeable, and willing to go the extra mile for her customers. I had an issue with some Continental tires that were out of warrantee and she went above and beyond what I could have expected and negotiated a resolution with Continental that was beyond my expectations. She is exceptional at what she does, she is my go to person for service at Brandon Honda More

EXCELLENT SERVICE PERSON WAS ON TIME W/ SERVICE WORK. NICE THAT IT COST LESS THAN THE ORIGINAL ESTIMATE.WOULD HAVE LIKED IT IF THE TIRE (MFG() WARRANTY COULD HAVE BEEN DEALT WAS ON TIME W/ SERVICE WORK. NICE THAT IT COST LESS THAN THE ORIGINAL ESTIMATE.WOULD HAVE LIKED IT IF THE TIRE (MFG() WARRANTY COULD HAVE BEEN DEALT WITH, INSTEAD OF HAVING TO GO TO A MICHELLEN DEALER B BUT IT WORKED OUT. More

Richard was proffessional Great customer service. Richard was my point of contact at the service department and he gave me a good deal. I will service my car here again Great customer service. Richard was my point of contact at the service department and he gave me a good deal. I will service my car here again More

Car repairs to air conditioner Received excellent service when I needed some repairs to my air conditioner. The service rep Veron was very knowledgeable and very responsive. Advis Received excellent service when I needed some repairs to my air conditioner. The service rep Veron was very knowledgeable and very responsive. Advised me of repairs needed and approximate time it would take. More

Customer Service My visit was an average visit. The reason I say that is with my previous car and experience with 2 other dealerships there is definitely a differenc My visit was an average visit. The reason I say that is with my previous car and experience with 2 other dealerships there is definitely a difference in the overall friendliness through out the building. The other employees moving around the waiting area, which are many, don't acknowledge anyone. As far as the service person Richard he was nice. Only had oil change so didn't need much interaction. Also felt the waiting area is very uncomfortable, dirty and loud. I would suggest that Brandon Honda spend sometime on making their current customers feel comfortable when waiting for service. More