Brandon Honda - Service Center

Took my 2014 CRV in for oil change & purchased a New 2016 Pi I took my 2014 CR-V in for routine service and found a new 2016 Pilot . The service department was quick , clean and friendly. They had my car ready I took my 2014 CR-V in for routine service and found a new 2016 Pilot . The service department was quick , clean and friendly. They had my car ready and called looking for me. I told them I was looking at the New Pilots for 2016. I asked if Gary Jarrell was in and he came out and smiled at me when I said I was in for an oil change. That is what happened when I purchased the 2014 CR-V. I was doing the same thing and looking at the new Pilot. I asked if the had a Pilot EX-L in with Black interior. He checked and there was one being unloaded from the truck at that time. Needless to say it was what I wanted and between Gary and Nicole Vivi, they got it prepped and I drove it home. I have purchased 4 New vehicles at Brandon Honda and have always been treated with a friendly, low-pressure sales approach. Sales, Service and the Financial personnel are Great! More

Service Rating Came in with an appt with no delays. Got excellent service and guidance on what would be needed next on my car with real estimates. Great place to w Came in with an appt with no delays. Got excellent service and guidance on what would be needed next on my car with real estimates. Great place to wait on your vehicle. More

Total Professional A week ago I went to my truck, headed to work and my truck turned over slow. At lunchtime I contacted Brandon Honda to schedule an appointment. Mr. Ro A week ago I went to my truck, headed to work and my truck turned over slow. At lunchtime I contacted Brandon Honda to schedule an appointment. Mr. Robert Hovorka assisted me when I arrived. He was very courtesy and extremely knowledgable. The problem with my truck was quickly determined and service was performed in a timely manner--I was able to be home at a reasonable time rather than spending my entire evening at the dealership. I have had several encounters with Robert, a total professional every time. More

terrific people terrific experience Thanks to Mike in the parts department for helping with my DIY maintainable project this weekend, I can't wait to get my hands dirty! Shout out to Jo Thanks to Mike in the parts department for helping with my DIY maintainable project this weekend, I can't wait to get my hands dirty! Shout out to John Lafemina in the service department; I appreciate your expertise, you've been my service guy for 4 years. More

Wonderful service experience Went in on Saturday to get airbags replaced was greeted by Jhonathan he was very nice and helpful had a great experience at this dealership. Went in on Saturday to get airbags replaced was greeted by Jhonathan he was very nice and helpful had a great experience at this dealership. More

Augustine Cardona Always helpful and courteous. repair made on time. pleasant to deal with. Review should not have minimum words, sometimes more said in less Always helpful and courteous. repair made on time. pleasant to deal with. Review should not have minimum words, sometimes more said in less words. Thank you. More

excellent customer care I was in bad situation with a tire that was going flat (I hit a curb) and was over 20 miles from home. It was Friday at rush hour and I would not be I was in bad situation with a tire that was going flat (I hit a curb) and was over 20 miles from home. It was Friday at rush hour and I would not be able to make it only a few miles on my tire that was leaking air rapidly so I was only about 4 miles from this dealership. I called and they said to come right over- I had no appt and the place was packed but I was greeted with very pleasant people that acknowledged me as soon as I pulled in and got my information and got a work order written up. They had a lot of cars ahead of me so they asked if I needed a ride or a loaner car. What great customer service! From the service team(Jeremy) to Melissa at the cashier desk I was very happy with this dealership, as well as Chris in sales who came up to me and asked how he could help me. I will most likely purchase my next Honda at this location. More

Came for service but bought a car! I was walking around the showroom, waiting on my car to be serviced and Metin Cihaner came up and started talking to me. I really didn't want to deal I was walking around the showroom, waiting on my car to be serviced and Metin Cihaner came up and started talking to me. I really didn't want to deal with Brandon Honda again. I had only owned my 2014 CRV for about 9 mos. and felt I didn't get the features or color I wanted and still didn't know what or how to use the features I had. It wasn't a good experience. I needed the CRV to transport my disabled husband's walker/wheelchair and to be able to get him in and out easily. My CRV had nothing electronic. The seats were difficlut to manually move and I gave up my electric lift gate with my trade. Ugh! I asked if the electric back gate could be added to my "Plain Jane" 2014 CRV and was told No. After talking with Metin, and asking if he could find me a used CRV with the features I needed, he went to work immediately. He knew the inventory and gave me choices (something I was not given on my first visit/purchase at Brandon Honda). In any case, today, I ended up with a nice CRV, same model, same year, with alot of electronic features, BUT, unfortunately no electic lift gate. The electric lift gate would have been the icing on the cake for loading his wheelchair, but I'm still happy . The only regret, even though I didn't have to pay any money out of pocket, I am paying more monthly and I had to re-purchase my extended warranty. I only wish the warranty had transferred to the new purchase, without added cost... but the car is good and Metin was a great person to deal with. I've already handed out his card to 2 of my neighbors AND I intend to find him a girlfriend! Ok, Zues, if you want to look over this deal and find me a better payment, please go for it... that would really make me the happiest EVER and your BEST behind the scenes salesperson in this area! Thanks! More

Cashiers Office Everytime I visit the dealership for service and I walk by the cashiers desk a particular lady by the name Alicia I believe is her name always takes t Everytime I visit the dealership for service and I walk by the cashiers desk a particular lady by the name Alicia I believe is her name always takes the time to say hello and she remembers my name which blows my mind. I mean it could be months that I've been there and or she could be multi tasking behind the desk and still be pleasant to me or others that Ive seen her help. She always goes the extra mile and takes the time to explain my charges for service when i need explaining, and she is just a pleasant person that makes a visit to Brandon Honda a pleasant one. Personally they are all very nice in that department as they are in service. I believe people who take the time to make you feel good as she does makes all the difference in the world for repeat business whether purchasing a car or waiting for service. Thank you! More

Disck stuck in cd player The asst. service manager Mr. M. Hudak and the cashier (6 pm) were very helpful and pleasant. The service department have done an excellent job for th The asst. service manager Mr. M. Hudak and the cashier (6 pm) were very helpful and pleasant. The service department have done an excellent job for the last 22 years. Thank you. Mr. Jan Weys More