Brandon Honda - Service Center

I would like to take the time and acknowledge the service adviser JR Disbrow for the help he provides me every time I go to Brandon Honda. He is incredible. He provides me with the best customer service. I'm adviser JR Disbrow for the help he provides me every time I go to Brandon Honda. He is incredible. He provides me with the best customer service. I'm never there longer than I need to be because he always gets me in and out. Any time I come I am greeted as if I were a friend rather than a customer. I have been going to Brandon Honda for 5 years now and he is the only service adviser I go to. He came highly recommended by a friend of the family Joan Bell who is also a faithful customer of JR. He knows my car and what it needs. When other customers come in while attending me he does not ignore them. In fact, he acknowledges them also and lets them know he will be right with them so that they know he is aware of their arrival. Please take the time to recognize this associate for his outstanding customer service. More

Over the past 5 years JR has taken care of my 98 Prelude and my daughter's 99 Accord. He has always been very knowledgable regarding our needs and get the worked scheduled and completed on time. His team and my daughter's 99 Accord. He has always been very knowledgable regarding our needs and get the worked scheduled and completed on time. His team of technicians work to get the work done in a timely manner and on time. I can always trust JR and his team to give me the best results. In addition I always feel welcome and a part of a larger family when I bring my car to Brandon Honda. More

Actually, based upon my experiences with your very helpful and professional Service Advisor, JR DISBROW, I purchased my current vehicle from your dealership in February 2008. Mr. Disbrow has consis helpful and professional Service Advisor, JR DISBROW, I purchased my current vehicle from your dealership in February 2008. Mr. Disbrow has consistently been helpful in assisting me to determine how to prioritize the various service work items I've needed and has always been able to knowledgeably answer any question I've had. I can drive my Civic with the utmost confidence because I know he communicates so well with the mechanics, is knowledgeable about the work done, how the car is made, as well as any recalls which might affect my vehicle. He is thorough. I've also seen Mr. Disbrow courteously and professionally handle several customers at the same time - quite an asset for any workplace - and certainly for all of his customers. I'm fortunate, and glad, that you have a Service Advisor of such a high caliber like JR Disbrow working there. Sincerely, Stephanie Wargo 2008 Honda Civic Owner More

My overall experience was relaxing and enjoyable. No hassles. Friendly customer service. Dealer answered all my questions. He also educated me on the parts of my vehicle do so as to have a better unders hassles. Friendly customer service. Dealer answered all my questions. He also educated me on the parts of my vehicle do so as to have a better understanding of what each part does. More

I have been a Honda owner for the past 5 years, and my experience with Mr. Disbrow has been nothing but 5 star service. I have own high end cars in the past but never before have I gotten HIGH END service experience with Mr. Disbrow has been nothing but 5 star service. I have own high end cars in the past but never before have I gotten HIGH END services like I do whenever I visit Brandon Honda with Mr. Disbrow. This the type of employee that a company wants to to have a round for years to come. Thank you so much Mr. Disbrow for all the hard work that you put forwarded to given your customers the best experience ever. Eureka Love More

JR always gives me great customer service and treats me like a person not a number. He keeps me informed on the progress of my car and explains everything that needs to be done and why. like a person not a number. He keeps me informed on the progress of my car and explains everything that needs to be done and why. More

I originally purchased my 2006 Honda Civic from this dealership and have been in multiple times for maintenance. Every time I have gone in, JR Disbrow has been my service advisor. I specifically reque dealership and have been in multiple times for maintenance. Every time I have gone in, JR Disbrow has been my service advisor. I specifically request him by name, and for a very good reason. He does an amazing job making sure all of my concerns are addressed, and ensuring my vehicle is safe for me to drive with my children. I truly appreciate the way JR goes out of his way, and treats me like I am more than just a vehicle coming in for service. He realizes my children ride in that vehicle and safety, as well as convenience is a priority. The dealership has been great with their shuttle service. One thing I have told anyone who has asked, my Honda itself has not been without issues - there have been recalls, etc. HOWEVER, the service department and JR, my service advisor at Brandon Honda, have been without equal - I would purchase another Honda simply based on the excellent service I have received from JR and from this dealerships service department. JR as my service advisor is the reason why I would purchase another Honda, and why I continue to drive mine. More

I have been going to Brandon Honda to have my vehicle serviced for over 7+ years, before the new renovations, the new look, and feel of the place. When I was looking to purchase another car recently serviced for over 7+ years, before the new renovations, the new look, and feel of the place. When I was looking to purchase another car recently, Brandon Honda was the first place I went to because of JR Disbrow. He has provided consistent service every time I've stepped through the door. With a few of his recommendations I started to consider purchasing a Honda & also test drove a few cars. I would recommend Brandon Honda solely because of the customer service I’ve received throughout the years from JR Disbrow and his team. They are honest & consistent and they really do make great recommendations. More

I used to hate getting my car serviced but I no longer feel that way because of JR Disbrow at Brandon Honda. I am always able to get an appointment in an expeditious manner. The service itself is great feel that way because of JR Disbrow at Brandon Honda. I am always able to get an appointment in an expeditious manner. The service itself is great and I feel confident when driving my car because I know it has been well serviced. More

I have purchased 3 new cars and 1 used car from this dealership. The biggest reason for me to keep returning has been their service department. All the service advisors are good, but J.R. Disbrow is top dealership. The biggest reason for me to keep returning has been their service department. All the service advisors are good, but J.R. Disbrow is top notch. His knowledge and advice keeps my vehicle in top condition! S. Colley More