6,080 Reviews of Brandon Honda - Service Center
I originally purchased my 2006 Honda Civic from this dealership and have been in multiple times for maintenance. Every time I have gone in, JR Disbrow has been my service advisor. I specifically reque dealership and have been in multiple times for maintenance. Every time I have gone in, JR Disbrow has been my service advisor. I specifically request him by name, and for a very good reason. He does an amazing job making sure all of my concerns are addressed, and ensuring my vehicle is safe for me to drive with my children. I truly appreciate the way JR goes out of his way, and treats me like I am more than just a vehicle coming in for service. He realizes my children ride in that vehicle and safety, as well as convenience is a priority. The dealership has been great with their shuttle service. One thing I have told anyone who has asked, my Honda itself has not been without issues - there have been recalls, etc. HOWEVER, the service department and JR, my service advisor at Brandon Honda, have been without equal - I would purchase another Honda simply based on the excellent service I have received from JR and from this dealerships service department. JR as my service advisor is the reason why I would purchase another Honda, and why I continue to drive mine. More
I have been going to Brandon Honda to have my vehicle serviced for over 7+ years, before the new renovations, the new look, and feel of the place. When I was looking to purchase another car recently serviced for over 7+ years, before the new renovations, the new look, and feel of the place. When I was looking to purchase another car recently, Brandon Honda was the first place I went to because of JR Disbrow. He has provided consistent service every time I've stepped through the door. With a few of his recommendations I started to consider purchasing a Honda & also test drove a few cars. I would recommend Brandon Honda solely because of the customer service I’ve received throughout the years from JR Disbrow and his team. They are honest & consistent and they really do make great recommendations. More
I used to hate getting my car serviced but I no longer feel that way because of JR Disbrow at Brandon Honda. I am always able to get an appointment in an expeditious manner. The service itself is great feel that way because of JR Disbrow at Brandon Honda. I am always able to get an appointment in an expeditious manner. The service itself is great and I feel confident when driving my car because I know it has been well serviced. More
I have purchased 3 new cars and 1 used car from this dealership. The biggest reason for me to keep returning has been their service department. All the service advisors are good, but J.R. Disbrow is top dealership. The biggest reason for me to keep returning has been their service department. All the service advisors are good, but J.R. Disbrow is top notch. His knowledge and advice keeps my vehicle in top condition! S. Colley More
As a Brandon Honda service advisor, there is no one better than JR Disbrow. Always courteous and cheerful, he makes you feel confident that you and your vehicle matter to him. As evidenced by his super better than JR Disbrow. Always courteous and cheerful, he makes you feel confident that you and your vehicle matter to him. As evidenced by his superior service, he truly enjoys assisting and advising the customer. He is honest and goes out of his way to explain when there are vehicle concerns. I have been taking my vehicle to JR for many, many years and would not even think of going anywhere else. As a result of his excellent service over the years, he has become a valued friend. JR Disbrow deserves to be recognized for the exceptional person he is and outstanding service he gives! More
I brought my van in for an oil change and was in and out in 45 minutes. I am always happy with the quality of work, the customer service (it is top notch) and the efficiency. However, I did miss my usual in 45 minutes. I am always happy with the quality of work, the customer service (it is top notch) and the efficiency. However, I did miss my usual service technician Jason Hunter, as he is no longer there. I have dealt with him for over 2 years and he was always upfront and honest. He was very personable and a great representative of Brandon Honda. I do hope that Tim will be as good as Jason. More
This is my third vehicle from Brandon Honda. They are always courteous and professional, willing to do whatever it takes to take care of any problem. I had paint on my car seat and they cleaned it off, always courteous and professional, willing to do whatever it takes to take care of any problem. I had paint on my car seat and they cleaned it off, washed and vacuumed the car with my regular service. More
I mostly do my own service work on my 2007 Honda Civic Hybrid. However, my knowledge mostly only goes as far as doing oil changes, air filters, and other basic things. I took my car to have it's oil done Hybrid. However, my knowledge mostly only goes as far as doing oil changes, air filters, and other basic things. I took my car to have it's oil done this time so that I could have them inspect my brakes while I was there at no extra charge. While I was waiting I also went to the parts desk and inquired about how much the brakes would cost me to buy and install myself. The man who helped me was very courteous and not only gave me the price but also a diagram that shows the assembly of the brakes front and rear. I had no appointment and it still only took 45 minutes to get it all done and while I waited they had on the Rays game. Very good service. More
I was traveling north from Punta Gorda on May 5 when my bluetooth would not work. It screeched every time I tried to use it. My GPS showed your dealership as the closest so I stopped at your dealership a bluetooth would not work. It screeched every time I tried to use it. My GPS showed your dealership as the closest so I stopped at your dealership and Alfredo took time to get in my car and fix it. Thank you Alfredo! More
Jeff is absolutely the best at customer service. He is knowledgeable about Honda automobiles and is genuinely caring about each of his customers. I know I can trust Jeff when he tells me I need any partic knowledgeable about Honda automobiles and is genuinely caring about each of his customers. I know I can trust Jeff when he tells me I need any particular service done on my car, because he doesn't try to take advantage. More