Brandon Honda - Service Center

I have owned 3 Honda vehicles and through the years my service at Brandon Honda has been great. JR Drisbow has been the glue that has kept us together. By that I mean he has consoled us through good time service at Brandon Honda has been great. JR Drisbow has been the glue that has kept us together. By that I mean he has consoled us through good times (inexpensive repairs), needed maintenance and the bad times (more expensive repairs). JR has bonded with our family. We have three rambunctious little girls who are sometimes inpatient. JR has expedited service and helped "babysit" when necessary while waiting for repairs or pick-up. JR has advised when a repair was necessary and when a new car was the answer. We will continue to be loyal customers at Brandon-Honda not only because of your quality vehicles but also because of the quality customer service that we have come to expect due to JR Drisbow. More

Jr Disbrow is my go-to guy at your dealership. He is quick to answer my phone calls and provide me with helpful answers. I only trust certain people to deal with me and my car, and Jr has my complete tr quick to answer my phone calls and provide me with helpful answers. I only trust certain people to deal with me and my car, and Jr has my complete trust. He knows the policies and warranties very well. He is honest by informing me what my car needs and does not need and what the cost would be to repair anything, without beating around the bush and leading me believe something else. I continue to purchase parts and occasionally have my oil serviced there because I know I will be well taken care of. I do not know what I would do without the amazing hospitality Jr has provided for me over the years, but I am blessed to have met him. More

Over the last 10 years, we have had our 3 Hondas serviced at Brandon Honda and have dealt with JR Disbrow almost the entire time. He is friendly, informative and trustworthy, and always a pleasure to work at Brandon Honda and have dealt with JR Disbrow almost the entire time. He is friendly, informative and trustworthy, and always a pleasure to work with. More

I have had service done at the Brandon Honda and was very dissatisfied. However, JR Disbrow and Roger Mercano went above and beyond to make my future experiences pleasant and smooth. They have given me excel dissatisfied. However, JR Disbrow and Roger Mercano went above and beyond to make my future experiences pleasant and smooth. They have given me excellent customer service and made sure that both my Honda SUV and Civic get the service and experience that Honda promises. I would recommend these guys to anyone. Hillary M. More

JR has always been very helpful, friendly and professional. Anytime I have contacted him for information or help he has more than satisfied my needs. He is a real asset to the dealership and h professional. Anytime I have contacted him for information or help he has more than satisfied my needs. He is a real asset to the dealership and has made my service experience a real pleasure. More

I bought a 2011 Honda Odyssey Touring Elite van and am very happy with it. When I take it in for service or to have some questions answered I go directly to JR Disbrow. He is very friendly and professio very happy with it. When I take it in for service or to have some questions answered I go directly to JR Disbrow. He is very friendly and professional. He knows what he is talking about. He takes the time to talk to me and explain some of the complex instructions in the car manual. I feel very comfortable taking my van to Honda for service. I don't have to look under the hood that much knowing that Mr. Disbrow and Honda has taken care of it. I think that he is the best that Honda has. It would be a shame not having him around. More

This Eemployee is the best! I believe he goes above and beyond the call of his duty. For starters as soon as I drive up and he spots me if he is not with a customer he immediately comes out. He is very p beyond the call of his duty. For starters as soon as I drive up and he spots me if he is not with a customer he immediately comes out. He is very professional and is always pleasant .....I was just there on Friday getting a oil change aand service was good but Jr was out that day so service was not the usual !!!!! I have given this rating because this employee does a fantastic job and needs to be recognized for doing an OUTSTANDING job.. More

I've lived in Brandon for almost 9 years. When I first got here, I shopped around for good auto service but was never happy with it at the various shops I tried. Never a fan of dealer service or chains, got here, I shopped around for good auto service but was never happy with it at the various shops I tried. Never a fan of dealer service or chains, I restricted my search to locally owned onesie shops. I finally found one that took care of my car for years and gave good value for the money. That shop became the standard for me. However, shortly after I bought a used Honda from a private party, my auto shop stopped servicing anything but European cars. I had to find another place. I don't recall how I ended up at Brandon Honda given my dislike of dealer service, but I met J.R. on my first visit. I like him because he's never pushy about service and he always makes me feel like I'm one of his top priorities. He even worked with the dealership and Honda corporate to resolve a warranty issue that saved us quite a bit. These are the reasons I've worked exclusively with him over the last 7 years when it comes to service. Hope you can hang onto him. If he leaves, I'll be searching again. More

I have been working with JR Disbrow (service advisor extraordinaire)since the purchase of my barely used 2000 Honda Odyssey van in 2009. I had spoken with JR prior to the purchase of my van - not even a extraordinaire)since the purchase of my barely used 2000 Honda Odyssey van in 2009. I had spoken with JR prior to the purchase of my van - not even a customer yet - and he helped answer my questions and concerns. He is always gracious with his time and truly cares / wants to make your experience at their dealership pleasant and resolve your vehicle's concerns. Brandon Honda itself I prefer over the other local Honda dealerships as well. My most unfavorable experience was at a Tampa Honda dealership who function on the hard sell / guilt / make a decision in the moment tactic. I left and took my business elsewhere. In a pinch as they are much closer to home, I used the service dept at this same Tampa dealership and they were very dishonest with me and my vehicle stating that I needed a $400 part which I in fact did not when examined by the mechanics at Brandon Honda. This furthered my disappointment and increased my confidence level with the staff at Brandon Honda. The other dealership is minutes down the road from my home. I drive 30+ minutes to get to Brandon Honda but it is so worth the drive. The staff at Brandon Honda, especially JR Disbrow, are always friendly, knowledgeable and honest. What better place for a Honda than those who know the vehicles best(: More

We have been customers of Brandon Honda for many years. JR is the main reason why we continue to work with this dealership. JR is friendly, knowledgeable and most importantly, he follows through. Many JR is the main reason why we continue to work with this dealership. JR is friendly, knowledgeable and most importantly, he follows through. Many times people are cautious when service or maintenance recommendations are suggested. We have always felt comfortable with JR's recommendations and have been pleased with the work quality of work. We have no second thoughts in recommending Brandon Honda to our friends for services. More