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Brandon Honda - Service Center

Tampa, FL

4.7
6,125 Reviews
Call Service Center (813) 664-1234

6,125 Reviews of Brandon Honda - Service Center

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February 12, 2025

Extremely friendly and attentive staff. They all really wanted to help. Unfortunately, I had a vehicle they weren’t set up to handle (my bad, not theirs) so, with many apologies, they was More

by 3rivers.peggy
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Van Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 11, 2025

Jenn the service manager called and heard my concerns about my service visit. She went above and beyond and I’m thankful she reached out to me. More

by Kesler5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Chasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 11, 2025

They forgot to inform me my car had been done and I was waiting there unnecessarily for a very long time. I’m surprised it’s usually a great experience More

by Kesler5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carson
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Feb 12, 2025 -

Brandon Honda responded

Thank you for your feedback. I sincerely apologize for the miscommunication that led to an extended wait time. That’s not the experience we want for our customers, and I regret the inconvenience it caused. I appreciate your patience and your past positive experiences with us. We will address this internally to ensure better communication moving forward. If you’d like to discuss this further, please feel free to reach out to me at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

February 11, 2025

Everything was as expected. No issues identified. This is a very useless process to use 15 words. More

by AJLR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
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February 11, 2025

I called, Easy appointment to set. Arrived and was checked in quickly. Free coffee in the waiting area. I wasn't hassled to sell my car. Was in and out in good time. More

by MONIKAPARADOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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February 11, 2025

Jenn the service manager called and I felt heard. She went above and beyond. I am happy as I have been a customer for years now More

by Kesler5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn
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February 11, 2025

I would encourage your greeting team or service team know who is showing up and why they made an appointment such as a recall. More

by Msimmons1021
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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February 10, 2025

Always a nice experience from being greeted when I pull up to getting my car back after service. More

by Sean C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa
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February 09, 2025

Thomas and his service staff are excellent. Proficient, friendly, skillful and prompt. The service was on time and completed with excellent results. More

by Happy Honda Civic Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 09, 2025

Courteous, professional and friendly staff. Serviced in less than one hour for an oil change. Never did get my car wash More

by ANGEL.ALICEA59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie
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