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Brandon Honda - Service Center

Tampa, FL

4.7
6,123 Reviews

6,123 Reviews of Brandon Honda - Service Center

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January 04, 2025

At first I was informed that my recall part was not ordered. But Michael Mack was persistent in trying to make sure the job was done! I really appreciated his effort,, since I was off for the week & di More

by mistafied02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mack
January 04, 2025

Service advisor Mustapha Hafez was customer oriented and provided detailed information concerning my vehicle to include the cost and the services that would be needed. More

by MORROWRGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustapha Hafez
January 04, 2025

Cliff was very kind and professional, kept me up to date on the repairs on my car. More

by sharonbradley326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifton Bozarth
January 04, 2025

Anthony in the service department is great to work with, he takes care of all our vehicle service needs. More

by Paulnmch72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
January 03, 2025

Took longer to check in and get my car serviced, however the gentleman who checked me in was very polite . More

by SHARON_POLLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cannot recall his name
January 03, 2025

Always a satisfying experience with Tom G. He goes above and beyond when asking the necessary questions to pinpoint any problems we may be experiencing even before doing the diagnostic tests. More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Kaylee was very responsive to my concerns and followed through with all her promises to me. More

by cynthias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee Lewis
January 03, 2025

Thanks for the service! It was professional and productive! I highly recommend for everyone! Thomas made whole job perfect! He surprised me, I am really appreciate! More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

I have nothing to say I will go somewhere else to purchase a car if I want one More

by enfingermichael59
Recommend Dealer
No
Employees Worked With
No thank you
Jan 02, 2025 -

Brandon Honda responded

Dear Michael, Thank you for your feedback. I’m sorry to hear about your experience and that we were unable to meet your expectations. Your satisfaction is important to us, and I’d appreciate the opportunity to better understand your concerns and work toward making things right. Please feel free to reach out to me directly at 813-664-1234 or jjarrell@brandonhonda.com. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 jjarrell@brandonhonda.com

January 02, 2025

Minimal wait for service and was kept informed the entire time. My advisor was top notch More

by jeffsullivan314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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