Brandon Hyundai

Giovanni Benavente was our sales department rep and he was very good. He was always extremely courteous and helpful. He answered all our questions and he spent time with us showing us many of the featur was very good. He was always extremely courteous and helpful. He answered all our questions and he spent time with us showing us many of the features of the 2025 Tucson. My only complaint was the length of time involved with getting thru the paper signing process with the Financial Person. This process needs to be streamlined. The overall and paper signing process took 6 hours which is too long of a day. In addition - we got a paper license and no floor maps and we needed to return to the dealer a few days after the purchase to get both. And exterior sealing on the car was not done and we need to return on Friday November 16 to get this done. Looking forward to getting past these minor issues and enjoying a long great relationship with Brandon Hyundai. More

Abel is always very nice, explains everything in a way that can understand.. service was fast as well that can understand.. service was fast as well More

Great service did a great job on time and efficiency will be back for my car be back for my car More

I only purchase my vehicles from Brandon Hyundai . From the get go staff provides excellent service and go above and beyond for me From the get go staff provides excellent service and go above and beyond for me More

Armando was absolutely amazing and so was the finance manager Chris was great but only communicated via text when we arrived Armando handled us the whole day manager Chris was great but only communicated via text when we arrived Armando handled us the whole day More

Jamir was a condescending rude entitled salesperson, if you can call him that. I purchased my vehicle from afar. Every time I spoke with Jamir, he treated me like he was doing me a favor and acted insulted you can call him that. I purchased my vehicle from afar. Every time I spoke with Jamir, he treated me like he was doing me a favor and acted insulted by every question I asked. He was smug and not easy to work with at all. Several times he said he would call me at a specific time and I had to reach back out to him. At each point he told me how much more important his situation was than calling me because it was his birthday, he had to sleep, there was a hurricane, they were busy at the dealership, etc. He told me he would have the small dent repaired on the back of the vehicle - he did not. He showed me pictures of the good tires, excluding the pictures of the front two tires which had >50% loss of tread. I would hire him for my company just so I could fire him for being a smug jerk. After refusing to work with Jamir any more, I worked with Tyler in finance. He was very helpful until he lied to me about the warranty. When I asked if this warranty was provided through Toyota (vehicle is Sequoia) he said "yes, and you can use it at any Toyota across the country". Ultimately, the paperwork shows it is some generic warranty that requires me to return to Brandon Hyundai in Tampa for warranty work - I live in Alabama and he knows that. I kept it all in until I received the vehicle, finally. I wouldn't work with these people again for a free car. More

The customer service from my service advisor was A1 I really have no complaints there , and I did not have to wait all day for my vehicle . The experience was great and I'm sure if I have any other issue really have no complaints there , and I did not have to wait all day for my vehicle . The experience was great and I'm sure if I have any other issues with my car I will certainly be back . Just an overall fantastic job .!! More

One of my services was to get a tire rotation that was not done. I also had a alignment, but it’s pulling to the right not done. I also had a alignment, but it’s pulling to the right More

It was a good experience. This is my first car in USA and made it because of Brandon dealers This is my first car in USA and made it because of Brandon dealers More

Mr. Chris Weiss is very helpful, knowledgeable with any and all questions. He is a very positive man and is a top rated salesman. Total asset to your company. Which is very hard to find these day and all questions. He is a very positive man and is a top rated salesman. Total asset to your company. Which is very hard to find these days. He could definitely help your company train salespeople how to do this job with 100% accuracy. When we left him we had no questions that was not answered. When he told us at the beginning he was there to work for us, he didn’t stray away from those words. More