Brandon Hyundai

Juan at the service department was excellent. He made sure to contact and update me every on the work being done on my vehicle. He was courteous and nice. I hope to always work with him when my T He made sure to contact and update me every on the work being done on my vehicle. He was courteous and nice. I hope to always work with him when my Tuscan is being serviced. More

I want to thank🤝 Stefano Santini for his treatment, kindness, efficiency, patience and responsibility towards us, for going that extra mile with me and continuing to search until I could have my 2023 H kindness, efficiency, patience and responsibility towards us, for going that extra mile with me and continuing to search until I could have my 2023 Hyundai Tucson🤗, very grateful to him and EVERYONE at Brandon Hyundai, this is🏆THE BEST DEALER🏆AND NEW, excellent employee 💪You Rock👍 thank you, OUTSTANDING!!! 💯 ✨️✨️✨️✨️✨️✨️ More

My service advisor Pedro Delgado was very helpful, will always answer my text messages and questions my vehicle was ready on time.I would highly recommend him. always answer my text messages and questions my vehicle was ready on time.I would highly recommend him. More

Under construction this dealership is a disaster. I plan to avoid it until it’s completed. Seducing was completed satisfactorily. There’s not even a waiting room. I plan to avoid it until it’s completed. Seducing was completed satisfactorily. There’s not even a waiting room. More

With all the construction going on at the dealership the staff still makes sure that everyone is being helped and updated with the service department. Can't wait for the completed construction. staff still makes sure that everyone is being helped and updated with the service department. Can't wait for the completed construction. More

I appreciated the professionalism of the staff. One staff in particular is a black guy with dreads. I am sorry I can’t remember his name but he was very helpful from the start. He made sure I was c One staff in particular is a black guy with dreads. I am sorry I can’t remember his name but he was very helpful from the start. He made sure I was comfortable n got me some water while I was waiting. When he was leaving he told me that he was leaving b I asked how much longer n he told me to hold on and he would check. He went to the office n came back n said my car was ready. He went above n beyond to help me and I think he is the best. More

Everyone was very helpful and friendly, I interacted with several different employees there and they were all very sweet and I enjoyed talking with all of them several different employees there and they were all very sweet and I enjoyed talking with all of them More

Great service from both Pedro and Abel, take good care of your car appreciate both your car appreciate both More

I would give zero stars if I could. I purchased a 2021 Kia Soul at Brandon Hyundai in August that is a complete & total lemon. A little over a month after purchasing the car it started s I purchased a 2021 Kia Soul at Brandon Hyundai in August that is a complete & total lemon. A little over a month after purchasing the car it started shutting down when I would come to a stop, leaving myself & my children stranded sitting in a dead car in the middle of traffic until it was ready to turn back on again. The engine was replaced, I was optimistic the worst was behind us. Four months later, the same issue occurred.. I had to get the engine replaced for a second time. Two months after the second engine replacement, the same issue occurred again. I went to the dealership to discuss what was happening & see what options there were, seeing as I put down $20,000 plus took out a car loan on a car that is not safe to drive & they could not have been less compassionate. I was told “We can do a trade in, but I wouldn’t recommend mentioning all those problems”. So right off the bat we’re off to a great start that they’re recommending I lie about the condition of the car they sold me in order to get a better trade in value. The salesman then tried to upsell me into buying a brand new car when I already told him that I had put all my money in to the car I had just purchased there less than a year ago. I was then told “Well, cars are a very bad investment. It really comes down to either having good or bad luck with them”. I was then told that I had no options unless I was willing to put more money down or increase my monthly payments. What’s even worse is knowing that if I did pay more money to get a different car there, they would have turned right around & sold the death trap I’m stuck with to some other unsuspecting fool. Shame on this money hungry business that cares nothing about what kind of product they are selling people. More

My car was there at 9:30. I did not get any communication calls regarding the status of the car. I called 3:50 PM could not get a hold of anyone for 10 for made. Finally at cl I did not get any communication calls regarding the status of the car. I called 3:50 PM could not get a hold of anyone for 10 for made. Finally at close to 5 o’clock. I got a phone call stating that my car is ready for pick up. Service needs to improve follow-up needs to be emphasized. More