Brandon Hyundai

Over great customer service no long wait times. Would highly recommend very professional team ready to assist Would highly recommend very professional team ready to assist More

Still going thru significant refurbishment, provided personalized, professional service efficiently and most of all, correctly. This gives me a much needed uplift in my faith in this dealership. Have personalized, professional service efficiently and most of all, correctly. This gives me a much needed uplift in my faith in this dealership. Have been a customer for years under different dealership mgmt and had been questioning whether or not to seek a new one after current lease expires. This visit, albeit with the service dept, restored my faith. More

Very good service, and good friendliness of all the staff. They arranged a recall for me. and be satisfied with ever staff. They arranged a recall for me. and be satisfied with ever More

Very long wait time for service - 3-1/2 hours for oil change, engine and ac filters and recall remedy. Took WAY to long. change, engine and ac filters and recall remedy. Took WAY to long. More

I was never noticed my car was ready, attempted numerous times to contact my service rep never got a response as well as attempted to contact the service manager never got a response there either. Both time times to contact my service rep never got a response as well as attempted to contact the service manager never got a response there either. Both time I did speak with someone I was told my service rep and the service manager would be sent an urgent message , no reply. I then tried to arrange for a pick up at 3pm since shuttle stopped at 5 and was told to contact my service rep, since I couldn’t get a hold of him or anyone else my husband had to come all the way across town to pick me up to take me to the facility. Had I not had him I’d have been stranded. This is EXTREMELY POOR CUSTOMER SERVICE. More

They were able to schedule us quickly and even provided a shuttle. The only negative was that I was in the shuttle for over an hour (several people were transported) and it only took me 20 minutes to take my shuttle. The only negative was that I was in the shuttle for over an hour (several people were transported) and it only took me 20 minutes to take my car in. For future recalls or appointments, I would prefer an exact time slot so I could wait. More

Had an appointment for an oil change at 10am. Waited until 12 and checked on the car. Had not been brought back to even start the service. They told me 2.5 hours minimum from then. Left after hav Waited until 12 and checked on the car. Had not been brought back to even start the service. They told me 2.5 hours minimum from then. Left after having waited 2 hours with nothing done. As I waited in line to bring my vehicle in, they had a sales rep coming around trying to sell replacement windshields. Not recommended. More

They were super busy and it took a little while to do but that was excepted, all in all they did a good job that was excepted, all in all they did a good job More

Excellent and courteous customer service! The service department is awesome, I was acknowledged from the moment I arrived to finish. Last time I was there for service, Pedro went above and be The service department is awesome, I was acknowledged from the moment I arrived to finish. Last time I was there for service, Pedro went above and beyond to help me. More

They are great, very helpful and friendly. They are nice people, quickly and take care my cars better than I do. They are nice people, quickly and take care my cars better than I do. More